Franklin Heating & Air

water heater installer, heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Home of the original $19 service call and serving Northwest Arkansas. Named Best of HomeAdvisor 2021 for Northwest Arkansas.

Business highlights

7 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.969 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 26-50 of 69 reviews

Steven B.
05/2020
5.0
Very honest and open communication during initial bidding. Great work when they came to install!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don B.
04/2020
5.0
Great team, they know their stuff, you can trust Franklin. Great follow up through the entire process. Thank you Franklin tream!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sue W.
03/2020
5.0
very good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis M.
03/2020
5.0
Very professional installation and great people to work with. Exceptional pricing compared to the rest

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff S.
03/2020
5.0
Great company to work with! Install on new AC/furnace, plus a second visit for a humidifier install. They did a FANTASTIC job. Great communication, punctual service, polite and efficient crews. They were able to get me an install appointment during the middle of peak season, when most companies wouldn't even call me back (took 5 days just to get an estimate from my previous service provider, and Franklin was already done with the install!) Look no further, call Franklin!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott H.
03/2020
5.0
Very professional, knowledgeable and good communication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen C.
12/2019
5.0
Fair price, excellent service, competent technicians.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Karen C.
11/2019
5.0
So glad I contacted Zach Rundle. He gave me a great price, and I know because I had a new combo unit installed last year which got destroyed in the storm. No pressure to upgrade to something I didn't need. Installers Steven Holmes and Brandon Gaither were on time, professional, courteous, and a pleasure to meet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,700

Bill P.
11/2019
5.0
outstanding customer service !!! Installation crew took a few hours longer than anticipated, but they stayed with it until they finished everything and had the system working.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1

Mindy I.
10/2019
5.0
Great job and great prices

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat B.
09/2019
5.0
The weather was still hot so they brought out a portable AC unit. Cleaned up after the work was done. No problems.They answered my request for an estimate within 10 minutes!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kerry W.
08/2019
5.0
Wish I had gone through home advisor and found Franklin heating and air before I tried a local a/c repair company. Everyone at Franklin was fantastic and saved us a LOT of money and took care of us quickly. Highly recommend Franklin heating and air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Edith G.
08/2019
5.0
Tyler came the day we called for a second opinion on a recommendation from another company that said we needed costly fixes or a replacement of an AC issue. He did a through review of our problem and told us our system was working ! We were so pleased that he gave us an honest and clear assessment of our unit. We will be using Franklin from now on for any HVAC issues and fixes!!! Thanks to you guys !!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1

Mona C.
08/2019
5.0
Prompt and efficient service by Hayden and Tyler in the hot month of August. They never proposed more work/parts than we needed and were up front about the potential cost of repairs. They are our guys!! Thanks to David for hiring good guys!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$500

Lewis T.
08/2019
5.0
A good company . They installed new central heating and air conditioning which I am confident will give me years of good service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James C.
07/2019
5.0
Great experience, I would definitely recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jodie H.
06/2019
5.0
This company was fantastic from start to finish! Professional and affordable! I would highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sherry S.
06/2019
5.0
I am very happy with my service by Franklin Heating and Air. I called them for a second opinion after another company told me I needed a $2500 repair. Within minutes Hayden knew what the problem was, and it was a very simple, inexpensive repair. He was very approachable and courteous, and patiently answered all of my questions. I appreciated his honesty, he won my confidence, and I will definitely call them for future repair needs. Will was my first contact, he was great too, super nice and accommodating. Showed up exactly when they said they would. I will spread the word!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Richard C.
06/2019
5.0
Franklin Heating & Air was great!!! They showed up when they said they would and worked all day to get my family back in an air conditioned house. The cost was exactly what they said it would be, no hidden charges and cost increases. I would definitely recommend these guys!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott F.
05/2019
5.0
David went above and beyond when the wrong parts came in to get the right parts overnight so the replacement could still happen on time the next day. Will Gilbrech who is one of the owners stayed on top of the install to make sure the new AC unit was ordered and installed in time for the Memorial Day weekend when I had company coming in from out of town. The whole team at Franklin to include the techs who installed my new system are number one in my book and I will continue to use their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,137

Ryan H.
05/2019
5.0
Superior customer service. They were prompt with scheduling and install. Pricing was top notch and extremely fair. Overall we are super pleased with Franklin and have already recommended them to a friend with similar issues. I would have no issues referring Franklin and will be using them for all my future HVAC services. Ryan Hill

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael J.
05/2019
5.0
Zach and the team were amazing. Answered all my questions even after hours. They went above and beyond. Would recommend and hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aaron S.
05/2019
4.0
Young aggressive business. Very prompt and courteous.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

1500 South Thompson, Suite A, Springdale, AR 72764

https://www.getfranklin.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
0003484
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
heating & cooling contractor

FAQ

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Sunday: Closed

Franklin Heating & Air accepts the following forms of payment: CreditCard
Yes, Franklin Heating & Air offers free project estimates.
No, Franklin Heating & Air does not offer eco-friendly accreditations.
No, Franklin Heating & Air does not offer a senior discount.
Yes, Franklin Heating & Air offers emergency services.
Yes, Franklin Heating & Air offers warranties.

Contact information

1500 South Thompson, Suite A, Springdale, AR 72764

https://www.getfranklin.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
Closed