Owner operated. Clean homes and offices, run errands, house and pet sitting services offered. Cost is determined by the job. No travel charges. Extra charges for after hours service. Award winning.
Business highlights
27 years of trusted experience
Emergency Services Offered
Services we offer
Housecleaning, interior window cleaning, errands & House hold needs. Office cleaning.
Description of Work: They did heavy cleaning as a new account and I am pleased with them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
John K.
08/2014
5.0
house cleaning
 + -1 more
unknown
Description of Work: Clean house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tricia M.
06/2014
5.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Susan R M.
04/2014
5.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
arthur C.
11/2012
3.0
house cleaning, window cleaning
 + 0 more
Not good, see above
Description of Work: We agreed upon a price to clean the house and what was to be done specifically. Once she completed the work, she changed the agreed upon price and asked for additional money. The second time she was to come out to clean the house, she sent someone else that we were not familiar with and with whom we did not contract with. She did a terrible job cleaning the house, It looked as if it had not been touched. I, as the man of the house, have done a better job and wife agreed. thus we have not used this person anymore, and went back to our former house cleaner even though she is Hispanic and difficult to understand because of language barrier.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$110
Response from Bailey Cleaning Service
I am sorry for the way the way the Customer feels. I came into his house and was told that they had just cleaned, so I agreed on a regular amount of $80. Did not check to see if in fact it was a thorough cleaning, which it wasn't. To make a long story short we spent a combined time of 7.5 hours for $80. We did a good job. The time when the other lady went I can't speak for, but am sorry if her cleaning wasn't up to par. I called to see how things were going after the other lady cleaned, but did not receive a response for 2 weeks and then wasn't told there was a problem with quality. I can't fix something I am not told about. I have cleaned for 16 years and this is the 2 person that has felt this way. I have left jobs with no pay to make someone happy. Cleaning 7.5 hours for $80 and paying help 80% of that I feel that I left this job with nothing, and a slap in the face. I am not able to compete with pricing of illegal immigrants and shouldn't be rated harshly for that. Everyone wants a fair price ,and a good job. I believe this gentleman and I mutually feel ripped off.
Rosalind M W.
10/2012
5.0
house cleaning
 + -1 more
See Above
Description of Work: Ruth comes to my home every 2 weeks to clean. She is dependable and professional. She is one of the few people I have met that I would allow in my home when I am away. She does a wondeful job; I have recommended her to friends and family. Michelle Welch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Donald W.
10/2012
5.0
house cleaning
 + -1 more
Great job
Description of Work: Ruth does an excellent job cleaning our house. She works in zones with an area getting a deep clean each week and the rest maintained. My wife is thrilled with the job Ruth performs and I recommend her highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Sarah S.
12/2011
5.0
house cleaning
 + -1 more
They were great. The only reason we stopped was because I had a baby so was at home. It was easy working with them. They are very approachable.
Description of Work: We used them for about 6 months. They came every two weeks for a general housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Tilla M.
10/2011
5.0
house cleaning
 + -1 more
She did the work that we had discussed and agreed on.
Description of Work: I JUST HAVE INTERVIEWED MRS. BAILEY. WAS IMPRESSED BY HER. WILL SUBMIT A REPORT WHEN THE WORK IS DONE. I was Very satisfied with Mrs. Bailey's work. I can recommend her very highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$90
Cynthia E.
08/2011
5.0
house cleaning
 + -1 more
Mrs Bailey was prompt in returning my phone calls, and very nice about working with me on the timing. She arrived when she said she would, and did an amazing job on the house. Our Realtor was very impressed, and asked for her information. She gave me a quote, and stuck to it. I am very pleased with Mrs. Bailey's services.
Description of Work: Mrs. Bailey provided a deep clean for a move out. She was very thorough, and did a wonderful job! She cleaned all the kitchen appliances to a sparking shine. Cleaned out all the cabinets. (finding a pile of stuff I would have forgotten, even after 3 of us did a walk through) Cleaned all the mini-blinds. (they look brand new!) Cleaned the ceiling fans. All the bathrooms were beautiful, and all the floors were spotless. She spent quite a bit of time making sure everything was in good shape. We passed our inspection with flying colors, and the Realtor even asked for her number. :)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Joe A.
02/2011
5.0
house cleaning
 + -1 more
Wow! Are you kidding me? A++ cleaning service. I have a 4 bedroom 3 bath home with a huge den, about 3000 sq feet , little dusty nick knacks everywhere and 2 papillons going in and out all day. Lost my house cleaner 6 months ago. Found Ruth this week and sure am glad I did. She is prompt, professional, and stands behind her work. Ruth pays so much attention to detail it's incredible. I had a deep cleaning done and I knew it was going to be a J-O-B ! It took Ruth a lot longer than she anticipated but she still stood behind her estimate. I now will have her come in evey two weeks. Wow! Are you kidding me? A++ cleaning service.
Description of Work: First time deep cleaning of my dirty, dusty 3000 sq ft 4 br ,3 bath home. She cleaned 3 bath rooms spotless, base boards, ceiling fans, floors, blinds, tables, counters, cabnets, vaccumed carpets, ect..ect.. Best housecleaning I have ever had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Alice C.
08/2010
5.0
house cleaning
 + -1 more
After a couple 2 or 3 bad experiences with other cleaning services previously we were most pleased to find Mrs. Bailey. She is very competent and pleasant in addition to being thorough. Also, she has developed a rapport with our 2 cats and is very patient with their "supervising" her every action.
Description of Work: This service has been doing housecleaning for us every 2 weeks for approximately the past year. On those few occasions she has not been able to arrive when scheduled she always calls in advance to let us know and to reschedule. She changes the bedclothes, dusts, vacuums, thoroughly cleans the bathrooms and kitchens and mops those areas having vinyl flooring. She also periodically cleans ceiling fans, venetian blinds and other such areas needing those "once in awhile" touchups without our having to ask her to do so. She is thorough, punctual and above all honest. The house not only is clean when she is done it looks, smells and "feels" clean. We would definitely recommend this service to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Joshua J.
08/2010
5.0
house cleaning
 + -1 more
We have sold our house and are moving out. The house is nearly empty and I have to turn the keys over in a couple of days. Basically, I ran out of time to get the house s***-and-span for the new owners. It's just the polite thing to do. Anyway, I looked on Angie's list, found Bailey Cleaning Service and called them right away. Ruth called me back on a Sunday evening (cool!) and came to clean on Monday after I got off work (also cool!). I was amazed at the quick service. Ruth and Lita (sp?) were very polite and thorough. If we weren't leaving Little Rock, I would absolutely schedule more service.
Description of Work: I would describe the service as a "move-out" cleaning. They swept, vacuumed, mopped, and thoroughly cleaned the bathrooms and kitchen. They even wiped out the cabinets and (empty except for crumbs) drawers. Oh, and don't forget the blinds in one room, they cleaned those too. They even saved me from forgetting some bake ware in the drawer beneath the oven!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Larry W.
02/2010
5.0
house cleaning
 + -1 more
Ruth and her assistant arrived right on time and got to work. She was very thorough and in two hours had done a nice job of making the main living area presentable. More people should consider Bailey Cleaning Service and those on Angie's List that use her service, and haven't already, should file a report.
Description of Work: Needed the main floor of our home cleaned before my wife returned from a week-long business trip after an ice/sleet/snow event. Ruth came for an estimate and worked her schedule to accommodate ours to do a general cleaning of hardwoods, tile, surfaces, master and a half-bath, kitchen appliances and dusted all surfaces and blinds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Luke M.
08/2009
5.0
house cleaning
 + -1 more
Excellent. Highly recommended.
Description of Work: She provided an excellent house cleaning, laundry, and light dish cleaning. So good that we have asked her to come back on a weekly basis. We are very happy with Ruth's service so far
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Jeannie C.
06/2009
5.0
house cleaning
 + -1 more
Based on the Angie's list recommendations, I started calling several housecleaning options. Ruth returned my call quickly and answered my questions. She came by later that afternoon for us to discuss the work to be done. She came on the agreed day, right on time, and my house looked TERRIFIC after she left. I will be using her on a regular basis and I highly recommend her to others.
Description of Work: General housecleaning, including blinds. Also, changes sheets on the beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Steve M.
04/2009
5.0
house cleaning
 + -1 more
Ms. Bailey arrived precisely on time and set to work immediately. The entire job took her about six hours, which was more than she estimated that it would. But it was a first cleaning and she had a lot more on her hands. Still, she charged me the estimated amount of $125, even though she said it would probably cost more to do it on a regular basis.
Description of Work: This was an excellent experience. Ms. Bailey cleaned our 3700 square foot, two-story home single-handedly and did a wonderful job. She has an excellent eye for detail and areas were cleaned that prior cleaners had consistently missed. She is a hard worker and very thorough. She offered some other services that we did not require, such as changing sheets and doing laundry. I would recommend her over other better-known services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
ROGER D.
09/2008
5.0
house cleaning
 + -1 more
A crew of 2 came out and did everything that they promised. They showed up on time as well as finished on time. I will be using there services again in the future.
Description of Work: They came out to the house and did some general house cleaning and did the laundry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Elizabeth L.
02/2007
5.0
house cleaning
 + -1 more
Everything went very well. She is punctual, pleasant, hard-working and considerate. She has cleaned my house twice, and I will continue to use her services every other week.
Description of Work: She completely cleaned my 2,800-square-feet house from top to bottom, and made two beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Mary B.
01/2007
5.0
house cleaning
 + -1 more
Ruth answered my call to her immediately. She was able to come the very next day, due to a change in her schedule, which I really appreciated. She was a tireless and very hard worker. She paid attention to detail, and tidied up as she went along. She is a very nice person, easy to talk to, and very amiable. She also didn't mind the three small dogs that I have at home.
Description of Work: Ruth cleaned my entire house, top to bottom. The house had not been cleaned in several weeks because of repair work that was being done to it. I also have difficulty with laundry due to some health issues, and she did 3 loads of laundry while she was here.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
TAHNYA P.
12/2006
5.0
house cleaning
 + -1 more
Excellent - very dependable and lots of attention to detail.
Description of Work: House cleaning - thorough cleaning in all rooms - vacuuming, dusting, mopping floors, cleaning kitchen sink, countertops and appliances, bathrooms scrubbed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
LOU K.
09/2006
5.0
gutter repair, roofing, house painters
 + 1 more
They really did a great job. They seemed like they really wanted to be working. They prompt, professional and courteous. Their price was competitive with other estimates I received.
Description of Work: They repaired my damaged roof, replaced damaged fascia boards and soffits. They also painted the fascia and soffits. They replaced the gutters with new leaf guard gutters.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Exterior Painting,
Roofing,
Gutters,
Errands
FAQ
Bailey Cleaning Service is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Bailey Cleaning Service accepts the following forms of payment: Check
Yes, Bailey Cleaning Service offers free project estimates.
No, Bailey Cleaning Service does not offer eco-friendly accreditations.
No, Bailey Cleaning Service does not offer a senior discount.
Yes, Bailey Cleaning Service offers emergency services.
No, Bailey Cleaning Service does not offer warranties.
Bailey Cleaning Service offers the following services: Housecleaning, interior window cleaning, errands & House hold needs. Office cleaning.