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Russell & LeMay Plumbing & Heating

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Plumbing heating and air conditioning sales and service

Business highlights

76 years of trusted experience
Emergency Services Offered

Services we offer

Installation and repair including heating & cooling, plumbing fixtures, faucets, disposals, water heaters, remodeling, appliances, carpentry work & tank less.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.655 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
2%
3
4%
2
7%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 26-50 of 55 reviews

ROLF W.
02/2016
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Elizabeth L.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I don't remember when I used Russell/Lemay last, but I have used them many,many times, and will certainly use them again when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Whitney M.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Russell and LeMay installed a new toilet in my home, replacing one from 1968(!). They were very friendly, efficient, and professional. When I called for service, they offered me excellent regarding what brand of toilet to use, single piece versus two piece, and best retailer to use. Another great thing about Russell and LeMay is that they will always talk with you first to get a better idea of your problem or need. I have used them for three years for everything from gas fireplace issues, plumbing concerns, and RPZ repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Randy C.
07/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Twice annual service for two air conditioners/heaters as well as the occasional plumbing repairs. I'm always satisfied with their work. Have not considered any other provider for 30 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan Y.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: We contacted them to do a routine inspection and maintenance of our heating and air system, in which they detected a carbon monoxide leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen T.
04/2014
5.0
plumbing
  + -1 more
Very good. I was very satisfied.
Description of Work: Fixed an issue with my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Finos J.
04/2014
5.0
irrigation systems, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill R.
04/2014
5.0
plumbing
  + -1 more
.
Description of Work: Repaired leaky faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$125

Debby K.
03/2014
5.0
irrigation systems
  + -1 more
.
Description of Work: Replaced sprinkler controls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bobbie N.
01/2014
5.0
water heater repair
  + -1 more
.
Description of Work: Replaced a pressure release valve on my hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

william M.
10/2009
5.0
plumbing
  + -1 more
They were very good and they were able to work us in. It wasn't an emergency but they were able to come early which was good. We were pleased with them. Their prices are competitive.
Description of Work: Russell & Lemay Plumbing & Heating came out to do some plumbing work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

PAUL B.
01/2009
5.0
plumbing
  + -1 more
I found a sink and faucet style I liked on the internet. Russell and LeMay ordered the parts, delivered and installed everything except the towel rack and paper holder. The price was what they quoted. The workman was on time, neat and professional. Installation took a few hours. I was very pleased with their work.
Description of Work: Updated 1/2 bath with new pedestal sink including faucet, supply lines, and valves. Price included towel rack and paper holder matching the faucet. Also installed new valve and supply line for toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$885

PAUL B.
05/2007
5.0
plumbing
  + -1 more
The water heater became faulty on the weekend. Russell and Lemay replaced it on a weekend day. The price included installation and copper fittings. They were upfront in stating it would be more economical to purchase the water heater elsewhere rather than from them directly. Therefore, we purchased the water heater on our own. I felt it was a fair price considering the circumstances of working on the weekend. The warranty for the actual water heater is covered through the manufacturer and retailer. If the installation of the water heater was determined to be faulty within 1 year, Russell and Lemay would resolve the problem. They are an extremely professional company.
Description of Work: Russell & Lemay Heating & Air Conditioning removed and disposed our water heater. They installed a 50 gallon gas water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

NANCY C.
01/2007
2.0
plumbing
  + -1 more
I'm calling someone else (with a great report from Angie's List)!
Description of Work: We asked them to come and see about replacing the sewer line outside. My husband told them what we wanted before they came out. They said they would come on Wed.; called and rescheduled for Thurs. When the guy got here, he said he thought it was going to be another kind of project, so he was going to call a different worker to do the job. He said they would call back, but I haven't heard from them in 3 business days.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


DARRELL W.
12/2006
5.0
water heater repair
  + -1 more
The replacement went very smoothly. The plumber worked quickly and was very conscientious about cleaning up.
Description of Work: Replaced a leaking water heater with a new one.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$850

09/2006
5.0
plumbing
  + -1 more
Russell and Laymay Heating and Air Conditioning sent their workers out the day I called them and were very nice men who arrived on time. The workers pulled and removed all the old pipes because of a bad leak and replaced them with new copper pipes. The work was well done and they did a wonderful job with the clean-up.
Description of Work: Russell and Lamay came to my home and replaced copper pipe-line in the wall of my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

08/2006
2.0
plumbing
  + -1 more
This company was hired for previous work. They have always done a good job. This time however the repair caused a leak in some of the piping, and the water meter is still inaccurate. After a few trips to our house, the problem still existed and we had to call someone else. We would not have done this if they had at least given our money back and continued to try. Neither of those things occurred, so we will no longer contact them for plumbing service.
Description of Work: Russell & Lemay Plumbing & Heating was hired to repair the pressure gauge on our water meter.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$250

08/2006
5.0
plumbing
  + -1 more
It only took him fifteen minutes to do the job but he did well. He was very nice, personable on time and didn t leave any mess. The company has a very good reputation and has been in business for along time. He was easy to work with. I would highly recommend him.
Description of Work: The plumber removed the gas line where our stove goes because we went to an electric stove.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
For the first time of using this company I was very pleased. They did a good job and were very friendly. They made sure to clean up any mess left behind.
Description of Work: We have a honeywell air conditioning unit that needed a new thermostat replaced on the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Everything was just fine with Russell and LeMay. They were very professional and courteous, and made sure to clean up after themselves. They were done in about an hour.
Description of Work: Russell & LeMay did a yearly inspection on my air conditioner and recharged my Freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HENRY C.
07/2006
1.0
heating & air conditioning/hvac
  + -1 more
Russell and Lemay Heating and Air Conditioning made me unhappy with them. I didn't like the way they installed the drain off from my air conditioner. They ignored my concern and complaint. I also had trouble with the thermostat, so they sent a guy to look at it. He tried to charge me even though it was under warranty.
Description of Work: They replaced our entire heating and cooling system.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$4,800

07/2006
5.0
appliance repair
  + -1 more
He did a good job calling me back, and giving me a time and day that he could be out here. He showed up at the time scheduled. I didn t know what was wrong with it, but he located the problem quickly. He was very educated in his line of work. He was neat and very clean.
Description of Work: The heater element went out on my electric oven, so they replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

07/2006
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I have been using Russel and LeMay Plumbing and Heating for years. They do an excellent job. They are always right there when you need them. I would recommend them to other people, and will continue using them myself.
Description of Work: Russell & LeMay Plumbing & Heating came to my home and repaired a leaky faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Russell and LeMay Plumbing did a wonderful job. We couldn't have been more pleased. They were fast and efficient. They had the old unit out and a new one put in and running in just a couple of days. They were really Johnny on the spot. They hauled away the old unit which was included in the price. They gave us a better quote than any where else.
Description of Work: They replaced our central air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
We have used them for several years. For one price they service the furnace in the fall. Then they come back in the spring for the air conditioner. In between you also get one full hour of service if you have problem. I don't remember what the charge is, but overall we have been pleased.
Description of Work: We have a yearly air conditioning maintenance contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85
    • 1
    • 2(current)
    • 3

Contact information

8600 Cunningham Lake , Little Rock, AR 72205

www.russellandlemay.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Lawn Irrigation,
Drain Cleaning,
Natural Gas Lines,
Appliance Repair,
Appliance Sales and Installation,
Finished Carpentry and Woodworking

FAQ

Russell & LeMay Plumbing & Heating is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Russell & LeMay Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Russell & LeMay Plumbing & Heating offers free project estimates.
No, Russell & LeMay Plumbing & Heating does not offer eco-friendly accreditations.
No, Russell & LeMay Plumbing & Heating does not offer a senior discount.
Yes, Russell & LeMay Plumbing & Heating offers emergency services.
Yes, Russell & LeMay Plumbing & Heating offers warranties.
Russell & LeMay Plumbing & Heating offers the following services: Installation and repair including heating & cooling, plumbing fixtures, faucets, disposals, water heaters, remodeling, appliances, carpentry work & tank less.

Contact information

8600 Cunningham Lake , Little Rock, AR 72205

www.russellandlemay.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM