Get matched with top basement leak repair pros in Johnson, AR

"The worst business I have EVER had the displeasure of working with. I have waited a long time to write a review to ensure I had all of the facts and would be less emotional in my statement. Originally they came out, quoted us a price for our basement and our garage. We signed the contract electronically with the representative. The first mistake they made was never sending us a copy of the contract, or emailing it to us. Next they came out and did our basement, which was an awful experience as well. They were rude, uncaring, and unprofessional. They left our back door open for the entire duration they were here (4-6ish hours) even though we repeatedly told them we had cats, they did not care (even though it was in winter/late fall and was cold as well). They did not finish the work, stating that the representative was wrong and they could not do it. Then they left a huge mess in our basement that they never cleaned up. Lastly they told us that the garage work was “impossible” and they had no clue as to why the representative would say that they could do it. Well they gave us a bill for that day, and processed it through Greensky. They billed us for ALL of the work, including the garage that they never did. Next the manager kept ignoring my husbands phone calls/texts, for 2-3 months. Finally I had enough and called the number several times until I got above him and made a report. Suddenly he could call me back and discuss things over! I was livid that they had been ignoring us, so he finally scheduled a follow up appointment to finish our basement. He also told us not to worry about the bill for now, since it didn’t take effect until after ALL of the work is done. Yet Greensky continued to hound me for 1-2 months. Finally they get out to finish the work (the second crew was very polite, cleaned up after themselves, kept the door shut, they were fantastic!). Well all the work is done, should be fine right? Wrong! Greensky is charging me interest on a plan that Foundation Recovery Systems said was a 5 year interest free plan! So I contact Greensky, they have no idea why the representative would offer that since they don’t even have that plan option. Naturally I look for the contract I signed…. Oh wait! They never gave it to us at all! I have hounded and they never gave us the signed copy! So I have to fight with Foundation Recovery Systems, I put in a formal complaint with Greensky about their business. Finally Foundation Recovery Systems is willing to work with me, however I need to remove my legal complaint or they won’t do anything for me at all. A very underhanded blackmail, if I say so myself. Now lastly, we have contacted them roughly 1 year and about 4-5 months after all the work was done. They told us they would need to come out every year to readjust the beam, they said it was a lifetime warranty and readjustment was free…. I’m sure you see where I’m going with this, another lie. It’s $240 each time, but don’t worry! They’ll waive the fee this one time because of their mistake. Everything they’ve done is a mistake and I waited a very long time to write this review out of fear of retaliation. (Since they’re okay with blackmailing people to remove complaints). I can NOT recommend this garbage dump of a company to anybody, I have told everybody I know to stay clear and will continue to do so for the rest of my life. Beware of these scammers! Lord only knows what else they will do at the readjustment appointment, since this review is sure to upset them very much. However I implore them to try underhanded tactics again, I will not be fooled as easily every again. 0/10"

"It is good. Took a little longer than expected but it is done and we think it looks very nice."

"Long story Short, I needed my living room remodeled I had a previous water leak which lead to water damage in walls and carpet. He did worked out a deal and I did some improvements instead of carpet floor i decided to add floor planks. They totally delivered an immaculate job. Would definitely called them for future projects when time comes."

"They did a really great job!"

"Very professional and friendly! Completed the job in a timely manner. Recommend them for any remodeling services!"

"Excellent people and the work was done on time and on budget. They exceeded my expectations and Randy is great at letting you know the schedule and when everything will be done. I had a leak which included foundation repair, sheetrock repair, replacing the hardwood floor, trimming down some doors, laying new vapor barrier under my house and regrouting a shower. The hardwood matches exactly and I could not be more pleased with the Johnson Brothers. They came highly recommended to me by a large foundation company in the area that could not work on my old house since my crawl space was not tall enough. They told me that there are alot of people that say they do foundation work, and some may be cheaper, but if you want someone that knows what they are doing call the Johnson Brothers. I totally agree!"

"Wonderful job!"

"RUN THE OTHER WAY - DO NOT HAVE THIS PERSON DO ANY WORK ON YOUR HOME!!!!!!! I did not believe the very negative review posted in 2022 but should have. My experience was exactly the same. I paid for work that was either not done or done wrong (and had to pay someone else to correct). I paid for flooring that was never ordered (confirmed with flooring company that it was never ordered or paid for) and had to pay for again. I have had plumbers in to fix plumbing work I paid for (toilets not sealed, hot and cold water mis-connected). The electrical and gas connections for kitchen appliances were not as per appliance specs (shared with Jeff Withrow prior) and I had to pay another plumber and electrician to correct. A shower enclosure in a bathroom that was removed without discussing with me (only the flooring was to be replaced so the enclosure did not need to be removed). When I asked "why", there were multiple excuses (including saying I asked for it to be replaced). The enclosure was put back in; however, not correctly so I the shower door does not fit. Another bath was completely remodeled and (1) toilet paper holder cut-out in tile is oriented wrong direction, (2) toilet paper holder cannot be installed as there is no wood for screws and cannot secure into tile, (3) shower door cannot be installed as will not swing in or out due to toilet seat and shower head placement. Trim around tile in two separate bathroom missing in areas. I have had two of his subcontractors show up at my home asking for money as Jeff told them I did not pay him for work done. I assisted them by sharing proof of payment to their attorney. Asked Jeff multiple times for names and license information for his subcontractors - he never shared that with me. Had to ask weekly for detailed invoices. Met in person several times to reconcile invoices. Jeff Withrow is a con artist. He approached me as "Jeff Withrow" contractor and I found out he had been licensed as "Glenn's Tile" and current licensed as "Mid-America Tile, Marble and Granite LLC". Unfortunately, the AR Contractor Licensing Board does not tie contractor name to company (as other professional licensing boards do). The company is not doing the work - the individual is and the public needs to know about the individual. If Jeff Withrow's name was tied to his company you would know to RUN THE OTHER DIRECTION. He has absolutely no integrity. Happy for those who post stellar reviews - you were fortunate. I overpaid for everything and ended up paying twice for many things. Project ended up costing me more than $150K. He should be banned for life by the AR Contractor Licensing Board."

"Very professional and quick progress. Work quality was really great and great communication- showed up when promised."

"Great service, on time and did what they said they would do."