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Benjamin Franklin Plumbing

4.8(
72
)

Plumbing, Water Heaters, Drain Cleaning

About us

Welcome to Benjamin Franklin Plumbing, home of The Punctual Plumber. Specializing in plumbing repairs, maintenance, and installation jobs, our goal is to provide you with prompt, friendly, dependable service for all of your plumbing needs. Benjamin Franklin Plumbing offers a 100% guarantee on their service and plumbers for Hot Springs plumbing service in Arkansas. We guarantee on-time service and complete satisfaction with the products and work we provide. Our highly skilled plumbers have expert training and extensive experience in a variety of plumbing situations in order to meet and exceed your expectations every time. We can guarantee we have plumbers available to solve your pluming problems and we can even offer same-day service for emergency situations or increased convenience. Contact Benjamin Franklin Plumbing for Hot Springs plumbing service in Arkansas. Our team of friendly professional technicians ensure a live person is available to answer your phone call. Our company also offers same-day service, punctual service, and free estimates. Call us today for more information or to schedule your free estimate.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - Maintenance, Disposals, Drains, Drain Cleaning, Faucets, Pipes, Sewers, Pumps, Sinks, Toilets, Water Conditioning, Water Softening, Tankless Water Heaters, Tank Water Heaters, Waterline Replacement, Tubs, Showers, Installations, & Repairs.

Amenities

Warranties
Yes
Senior Discount

$25

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.872 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
3%
3
3%
2
3%
1
6%
Rating CategoryRating out of 5
quality
4.9
value
4.2
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Write a review
Showing 51-72 of 72 reviews
Chuck C.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced toilets in both bathrooms with pressurized flush extended height units.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Albert R.
03/2016
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca G.
03/2016
5.0
drain cleaning, plumbing, water softeners
  + 1 more
unknown
Description of Work: augered serwer line, then came back and flushed the sewer line with pressurized water
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Cate B.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
John N.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed toilet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
Kenyann L.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They were prompt, professional and did quality work. The problem was immediately identified, repairs made. The price was fair and the project looks great. Definitely a quality group.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Dana R.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced PVC pipe under kitchen sink and basket/drainer on right side. |Very professional and will use them again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
Ward A. H.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced a pressure valve and backflow valve in the main water line. We called on one day, and they were here the next. All work was done in less than an hour. Very efficient and very professional. We would use them again.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Chelsie & Robert H.
10/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Lynn P.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They gave us an evaluation of a problematic basement drain, with a viable option on how to solve the problem.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Richard D.
08/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: They provided an estimate. Decided to use another plumber.
Rating CategoryRating out of 5
value
1.0
$49
Response from Benjamin Franklin Plumbing
Thank you for taking the time to provide a review for our company. While we strive for a rating of all A's, we understand that is not always possible. We provide a professional, punctual service that is performed by a drug free, background checked plumber with a two year warranty on all plumbing services. Sincerely, Tommy Bowen, Owner
Gerrie A.
08/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleared clogged sewer of roots and inspected pipes.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Joseph C.
04/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Cindy F.
04/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Changed water heater out and placed a regulator on the house. There wasn't one. Also did a few little things around the house that needed repair.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Raymond B.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: installed single lever fauset. good job
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Gene P.
01/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced a water heater and replace toilet parts. Work was excellent.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Richard D.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I called at 10:00 AM to have a water heater leak checked. The service man arrived about 2:00 PM, gave me a quote, ordered a new heater and installed it the same afternoon. Plumber was prompt, efficient and professional.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$970
Bill T.
01/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: They tried to repair a leak in our bathroom, but the leak kept coming back.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$162
Response from Benjamin Franklin Plumbing
Thank you for your constructive feedback, and on behalf of our team I apologize that you encountered some issues. Customer satisfaction is our top priority. On our first return visit to your home, we dispatched a plumber (at no charge) within two hours of your call and resolved a leak on the plumbing part we installed under the sink. We have notated, on the second return visit to the home, we arrived (at no charge) within one hour of your call and found that splashing water due rinsing wash cloths around the existing faucet was dripping into the cabinet. If this diagnosis was or is not correct, let me know and I will be happy to return to your home (at no charge) to reassess the leak. Sincerely, Tommy Bowen, Owner
John N.
12/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Gene P.
08/2013
5.0
irrigation systems, plumbing
  + 0 more
Great.
Description of Work: Checked lawn watering system anti-siphon valve and reported correct operation to county agency.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Crystal C.
05/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: We've used this company three times now, and have been extremely happy. They've changed out our kitchen sink and faucet, replaced a leaky water heater, fixed toilets that wouldn't stop running, and replaced a leaking bathroom faucet. For both leaks, they were there and had the work completely done within a few hours, even though they weren't huge emergencies. When one of the toilets started running again, they came out and fixed it under warranty with no charge, even though it was a manufacturer's defect that caused the malfunction.
Rating CategoryRating out of 5
Yes, I recommend this pro
Jacquelyn C.
04/2012
5.0
plumbing
  + -1 more
Overall, I would grade him an A.
Description of Work: We used them for plumbing.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

534 Airport Rd, Hot Springs, AR 71913

www.benfranklinhotsprings.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Water Heaters,
Drain Cleaning

FAQ

Benjamin Franklin Plumbing is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
Yes, Benjamin Franklin Plumbing offers eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Plumbing - Maintenance, Disposals, Drains, Drain Cleaning, Faucets, Pipes, Sewers, Pumps, Sinks, Toilets, Water Conditioning, Water Softening, Tankless Water Heaters, Tank Water Heaters, Waterline Replacement, Tubs, Showers, Installations, & Repairs.

Contact information

534 Airport Rd, Hot Springs, AR 71913

www.benfranklinhotsprings.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM