Heating and Air Conditioning, Appliance Repair, Appliance Repair - Small
About us
Shook's HVACR service is a 100% customer driven company. Shook's guarantees customer satisfaction and does not use subcontractors. $50.00 hour service calls within 25mile radius of Centerton AR great low rates on high quality equipment and parts. Shook's stands behind our equipment and parts sales. $10.00 trip charge for every 25miles after initial 25miles.
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial sales and installation heating, air condition, ventilation, refrigeration, ice machines, freezers, coolers, vent hoods & exhaust fans.
It was hot, and he arrived quickly, diagnosed problem, repaired it with parts on truck, checked freon (didn't need any) all with pleasant demeanor but very professional.
Description of Work: Air conditioner wasn't working. He diagnosed problem - capacitor - and repaired it with parts on truck. Fair price and checked freon and didn't need any.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Charles W.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
Absolutely satisfied From start to finish.
Description of Work: Air conditioner went out on me today.; no cold air! Called Shook's and James got a repair tech to my house, ASAP!! Got to the house within an hour and found out the capacitor was bad. Replaced it within 45 minutes and done. Got air now thanks to Shook's. Don't call another ac/heat business if you want a straight good deal with professional service. This company, you can trust.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
William M.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
Exceptional service given in a professional manner. Our air conditioner quit suddenly and after reading the reviews on Angie's list I called Shook's service. James was fast to respond and did a great job. We could not have had a better experience and the price for the repair was very reasonable. I would strongly recommend Shook's service.
Description of Work: Replaced air conditioning unit that suddenly stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Mark L.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
James is all about repair. He is not about selling you a new unit like all the major HVAC companies in the area. So I suggest you call him first, he was very knowledgeable about the systems. He was on time for all visits and and worked weekends. Another interesting thing was he was sales heavy with a service contract either.
Description of Work: James promptly returned my call. James was the 3rd service person that came to our home. Before he came he asked all the right. Questions. After having 2 other companies look at our unit I was certain I needed a new air conditioning unit. He questioned me about the symptoms and asked me if I was interested in just repairing my unit or was I sold on a new unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Bobby P.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
I called Sunday evening after the A/C went out. A guy answered directly and asked me for the symptoms. He made sure I checked the breakers and fuses before scheduling someone. On Monday, I received the expected call (ahead of schedule) and someone arrived promptly. He looked at it once and told me it was the capacitor. He checked a few things, then changed the capacitor, and it kicked on. The guy was kind enough to describe what he was doing and gave as much detail as I liked.
Description of Work: Change capacitor on A/C unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Muzette A.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
While weed eating the back yard we accidentally cut a wire on the A/C unit, but didn't realize it until our A/C went out about 9pm during a torrential downpour. We called Shook's, he was very nice, said he would be on his way in 30 min. When he arrived he went and worked in the rain to find out what was wrong with our unit. He had to go back and forth from outside to the attic to repair a wire that got cut. He was professional, mannerly, and completed the job in less than 45 minutest.
Description of Work: He repaired the cut wire on our A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Eric C.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
He was able to come out the same day I called him to repair our air conditioner. He was a little late (but not bad), and he was very professional, pleasant, and courteous. He worked hard, gave good advice on cleaning and maintenance of the AC. I would definitely use him again and recommend his services.
Description of Work: He charged our AC unit with freon and verified it was working properly before leaving.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
DONNA & FRANK M.
06/2012
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
He was excellent to work with. He took his time. I had him look at 4 different units for me. He also fixed my dishwasher. He is very courteous and he is very thoroughly. Its nice that he works with all types of appliances and units. We are continuing to use his services.
Description of Work: He did services on multiple units for my home including heating and A/C and large appliances.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Robert L.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
Service was professional and friendly. Noticed we had the wrong kind of thermostat for two-stage cooling. Nice to see someone who picks up on relevant details and isn't trying to create drama to make more money. Highly recommend Mr. Shook.
Description of Work: Checked heat pump for proper operation and refrigerant level.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Whitney H.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
Very Good. He was very descriptive with what he was doing and what was causing the problems.
Description of Work: He was willing to come over last minute and didn’t charge an afterhours fee. I would recommend using him for your heating and air needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Wayne S.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
.My 10 yr old heat pumps were beginning to have some less than perfect performance, so I asked him to check them out. He carefully checked both units, insid and out, rebooted the thermostat brains and changed a fan setting so all is working like new. He also found a condensate hose that he said was near failure but he didn't have the replacement with him, so he said he could either come back and replace it or I could pick one up at someplace like Lowes. He showed me what needed to be replaced and measured the size for me. It is a simple job and there is no reason that he needs to make a service call when I can do it myself, although he said he would happily do it if needed. Very pleasant guy, carefully explained the work he had done to the extent that I wanted to listen. I will definitely use him again and would recommend him to a friend.
Description of Work: Checked, cleaned and reset my two heat pump units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Wayne H.
04/2012
4.0
heating & air conditioning/hvac
+ -1 more
I left a review for them about eight or nine months ago.
Description of Work: Shook’s HVACR Service fixed my air-conditioning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Alan C.
04/2012
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
We called Shook's HVAC on a Tuesday afternoon, and he made it out that same afternoon to take a look at our A/C. James was extremely knowledgeable and professional, and took little time to ind the cause of our problem (a blown 40 amp fuse). He could have really taken advantage of us (I wouldn't have known the difference), but he didn't. As a result, our charge for his visit was for under $100. I liked the work he did so much, that I scheduled him to come back and clean the entire system and add 1/2 lb of coolant. In addition, we had him fix a gltchy ice maker in our refrigerator. The cost of all these repairs put together was under $250. He was fast, professional, and affordable; he will definitely be the guy I call the next time I have problems.
Description of Work: My central A/C system had stopped cooling during the first warm spell of the year. The fan kept blowing, but no cold air came out. We also had a refrigerator with a malfunctioning icemaker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Barbara B.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
On discovering my air conditioning unit had stopped cooling, I checked Angie's List and found Shook's HVACR Service. I called the company late in the afternoon and the owner came out even though it was almost dark and he was 30 miles away. I told him I had previously had the unit worked on by another company and the unit had stopped cooling immediately after that. He checked my unit and was able to tell me the previous company had not replaced parts they charged me for and show me several errors that had been made. He corrected all the incorrect wiring that had been done and showed me the connections that had not been secure. He went out of his way to insure that everything was done correctly and thoroughly. He even gave me a break in the price since I had been taken advantage of by the other company. After completing his work, he came inside to check the air temperature and make sure my air conditioner was working correctly. I highly recommend Shook's HVACR Service and will never use anyone else! The unit has worked perfectly ever since.
Description of Work: The owner corrected wiring and connections that another company had done wrong and showed me how the other company had not even replaced parts they had charged me for.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Deborah P.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
From the moment I met James I knew he was the person for the job. He is very knowledgeable, very fair rates and prices, and a very nice young man. We are very satisfied in all aspects of James' work, and will be using James in the future for installation of a new AC system at my father's house.
Description of Work: James installed all new duct work and a used HVAC system for our son's house (who is in the Military)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Burris W.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
The service was performed very well. He was punctual and explain each step of the inspection and what the various parts functions. I am very well pleased and would recommend him to others.
Description of Work: The service provided was routine maintenance on my heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Burris W.
11/2011
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
Jim was v ery punctual and arrived on time. He analyzed the problem with the ice maker and eliminated the need for parts. He remained until the ice maker was producing ice. He was very knowledgeable and the service call did not require parts. I will use his service again, and recommend him to others.
Description of Work: Analyzed the problem with m,y refrigerator and systematically found the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$82
Bill C.
10/2011
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
Perfect He came when he said he would, used a temporary solution until the correct part could be purchased and worked around our schedule for the follow-up call to install the new part. The new part had no warranty and he guaranteed it for a year.
Description of Work: The capacitor needed replacing and he did not have the correct size and the wholesaler would not be open for two days so he used a smaller capacitor so the heat pump would come on until he could get the correct size. Capacitor was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
kim H.
09/2011
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
Over all things went well. He educated us on the heat pump since we have never had one before. He did full inspection of the unit. He was so polite and very professional. He arrived on time and even answered his own phone when we called for the apt.
Description of Work: The freeon in the AC/Heat Pump was 5# low, we had no idea except our AC was running all the time. He filled it up and also did a full leak check. He came back to our house 2 weeks later to recheck the system at no charge. We referred him to our neighbors and they also loved him and are going to continue to use him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Erik B.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
Quick response to my call Prompt arrival onsite Test and diagnosis of A/C system Found cause of one A/C unit not working quite as well (bad unit placement) Cleaned A/C coils on a second visit Friendly service Explained all details to our full satisfaction
Description of Work: Checked and cleaned 2 A/C units, to help find reason one was not working as well. Suggested possible remedies beyond the basic cleaning. Service call covered two visits.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Timothy C.
09/2011
5.0
appliance repair, heating & air conditioning/hvac, small appliance repair
+ 1 more
They are amazing. They have low prices. They explained to us details of the a/c and didn't charge us an arm and a leg.
Description of Work: They came and inspected our a/c and furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Vernon S.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
My air stopped blowing cold air, so I did some googling. After a while I came to the conclusion that my capacitor was probably 'blown' but thought it would be best to get a professional to check it out. I found James here on Angie's List, and saw that he had a lot of great reviews, so I gave him a call. He got out to the house quickly, and on a Sunday, and had my air cooling my house within 30 minutes. He ran some checks on my unit and found that the freon pressure was way too high, so we scheduled a time for him to come back and remove some of it. When he came back, he cleaned the outside of my compressor for me, and checked the freon pressure again, and it turned out that it wasn't too high anymore. When he checked it the first time, it was a ridiculously hot day, with the sun shining directly onto the compressor. The house was probably 90+ degrees inside, and the compressor was dirty and the heat was not dissipating efficiently. All this apparently contributed to the high freon reading. Due do this, James did not charge me a dime for the second visit, so I basically got a free compressor cleaning! I have since recommended James to multiple friends, and will be calling him again about a new property that I just bought. Thanks James!
Description of Work: replaced my capacitor, basic health check/maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Muzette A.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
We called James at almost 9pm at night after our AC quit working, and he said he would be here as soon as he finished the job he was on. Almost 1 hr to the dot he arrived, and it took approximately 1 hour to replace the fuse in the furnace and fix the thermostat wire outside. The entire time it was pouring rain, and he never complained, just finished the work, great attitude, great work. We were up and running within 2-3 hours of the time our AC quit working. Will definitely be calling him again if we need any work done!
Description of Work: While weed eating, we inadvertently hit the AC wires and shorted out a fuse in the furnace. James replaced the fuse and reattached the thermostat wire on the AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$58
Wayne H.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
I'm very pleased with Mr Shook's work. I called him the morning that the temp hit 108, I never expected to get same day service, and he said that he could not get to me until the next day. Later that evening, James called me and asked if he could come and try to get me up and running. A fine young man who works very hard to get thinks fixed as fast as possible, but at the same time fix it right. I know who my a/c guy is from now on.
Description of Work: Jame repaired a faulty capacitor on the AC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kyle M.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
See above..... James made everything go very smoothly.... problem solved at very reasonable cost.
Description of Work: Our unit upstairs was not hitting the target temperature to cool. We could not get the upstairs cooled down which is a problem you don't want very long when it's 95 degrees out. As always, James worked us in right away, and was prompt on his estimated arrival time. He trouble shooted, and charged the heat pump. He detailed the PSI readings on both upstairs and downstairs units to ensure they were both up to par, and within proper range. Problem was solved at a very reasonable price, and very quickly. We will always use James exclusively, and highly recommend him to others.
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Service Categories
Heating and Air Conditioning,
Appliance Repair,
Appliance Repair - Small
FAQ
Shook's HVACR Service is currently rated 4.9 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Shook's HVACR Service accepts the following forms of payment: Check,Financing Available,PayPal
No, Shook's HVACR Service does not offer free project estimates.
No, Shook's HVACR Service does not offer eco-friendly accreditations.
No, Shook's HVACR Service does not offer a senior discount.
Yes, Shook's HVACR Service offers emergency services.
Yes, Shook's HVACR Service offers warranties.
Shook's HVACR Service offers the following services: Residential and commercial sales and installation heating, air condition, ventilation, refrigeration, ice machines, freezers, coolers, vent hoods & exhaust fans.