Shook's HVACR Service

Description of Work: Needed ac line repaired and Freon added. 2 weeks later needed other unit repair.

Description of Work: We needed are air conditioner reput in.

Description of Work: Replaced a 17 year old AC unit and furnace

Description of Work: James Shook installed a new SEER 18 air conditioning and heating unit with 95% efficiency. He took away all the old materials. He rerouted pipes to make the heating and air more efficient than the old unit was. He inspected the ducts and roofing. He gave an upfront quote and did not exceed his price.

Description of Work: Our AC was not cooling properly. James told us about the possible causes and how to deal with them and approximate costs for each option. After we agreed on the best option, he put a sealer in the system and replaced the Freon that had been lost.

Description of Work: Heat pump replacement

Description of Work: replaced burned out fan motor and replaced wiring mice had chewed through

Description of Work: Replaced condensing coil on the heat pump and filled with freon.

Description of Work: Installed new HVAC system

Description of Work: .

Description of Work: I used Shook's HVACR Service

Description of Work: I used James Shook of Shook's HVACR Service probably six months ago for the repair of my refrigerator.

Description of Work: Quoted replacement of existing furnace and A/C with high efficiency unit.

Description of Work: older unit was hit by a tree and had to be replaced.

Description of Work: Fixed our capacitator on a very hot night.

Description of Work: Same Day service - fixed the hvac unit that had dumped water into the crawl space. Additionally, Tim added refrigerant, cleaned coils, vacuumed out conduit pipe to remove any possible obstructions, cleaned bottom of pan, added tablets to help rid of sludge.

Description of Work: We have had James repair different parts on our heater/air conditioner twice within the past month & have a new 'project' for him this upcoming month. He's a very personable guy & a straight shooter. He quotes a price & that's exactly what you pay. His first visit was due to our heater not coming on; he came out the same day that I called him & was able to fix it that afternoon.. The second visit was due to the heater not blowing hot air, I thought it was due to the pilot being out. He came out the day after calling for repair & was ordering the part to fix it before he left our house. While making the second repair he discovered that there were some issues with the way that our unit was installed & said that he could fix it for us if we wanted & that it would probably make a substantial change in the efficiency of our heating/air conditioning. So, of course we told him that we'd like him to fix it.

Description of Work: James came in and inspected my unit thouroughly. I had already had quotes from Bud Anderson and Paschals. His qoute beat them both by hundreds of dollars. He gave me several options and I eventually went with replacing my internal unit and evaporator as well as repairing all of my existing ducting which was never properly propt under the house. He also increased the size of my intakes.

Description of Work: It has been some time, but as I recall one of our heat pumps was not kicking on and off as would be expected, but was not doing it all the time. When he arrived it was working perfectly. The service guy, not the owner, checked it out, called the owner to discuss possible causes, cleaned and serviced both our units, and took the model numbers of the part that was functioning questionably so he would have it along if it failed in the future. He said he did not want to just replace parts to see if that fixed the problem, but to wait and see for sure when it completely failed. It has been 8 months and we have had no more issues, so no further work has been needed.

Description of Work: Replaced heating element.

Description of Work: My furnace quit working. I called another person from Angie's List and waited two weeks. I called back the person and a couple of days later he just happened to be in the neighborhood and just stopped by late one afternoon. I have an answering machine and never received a message from this person although I had several calls listed on my caller ID from him. Whenever my answering machine came on he would hang up. He gave me a "rough estimate" and I told him to call me after the first, which was a week away, to let me know the actual cost. The next day I received a call from this person, he was returning my original call from three weeks earlier and I had to tell him he had already stopped by my house and I then told him I would call someone else. Since James Shook had made repairs and some maintenance work for my daughter, I called him. I called James Shook a few days later and he came out, on a weekend, to see what was wrong with my furnace thinking he might be able to fix it. It was a different problem than what the first person told me and he had to order the part. He called on Monday to tell me the part wasn't in stock and would be shipped later in the week.

Description of Work: I reveiwed heating and air contractors on Angie's List to find someone to check out my furnace, my daughter's furnace and her leaking dishwasher. I called Shooks because he had several good reviews. He was booked for the next week so I set up up two appointments on the 13. One at my daughter's house and one at my house six blocks away. The appointment was to fix her dishwasher and check out both of our furnaces and the appointment time was for nine am. His technician didn't do a good job and I expressed those views on this forum and when Mr. Shook read it he was not happy that his tech had not provided good service. He made an appt. to provide service and did so in a professional manner and did a good job of communicating his regrets. . He called my daughter and set up another appointment with her, he arrived early, replaced a gasket on her dishwasher and she said he spent considerable time cleaning and oiling her furnace. He offered to do all this for free and I told him that was not my intent to get something for nothing, I will pay for the service. He offered to come fix my furnace at no charge to make up for the problem but I decllined his offer. He charged her only for the cost of the gasket and not his time which is not a good business practice but I really appreciated it and his making things right.

Description of Work: Stood us up 3 times to come evaluate and give price for replacement for 2 HVAC units. Used another company instead.

Description of Work: Cleared out water drain for my heater.

Description of Work: Yikes. No airconditioning when temperatures over 100 degrees. Called another service who already had a job. They sent Shook's. Arrived promptly and "unfroze" the unit and added coolant. Thank heavens. Told us every step what he was doing and about how long it would take. We were very grateful.