Trinity Contractors, Inc.

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Great. They were courteous, timely and thorough. The technician even called someone else out to verify his assessment which they all agreed on.

We called them because we weren't sure what the problem was. The guy knew what it was right away. The price seemed very reasonable for everything that he did.

I called Trinity to get quote on replacing our upstairs split unit and they came out later the same day. We accepted their quote and they started work the next day. They were courteous and respectful of our home. The work was performed professionally and we are very pleased with the result.

I didn't like this company. When they did it, they had an apprentice with them. He let the apprentice do the actual work, but then he didn't come back and supervise it. Over the weekend it broke at the connection to the pipe. I had to spend the weekend with the pipe spraying in my wall. They came on a Friday, I found it on a Sunday. Their on-call guy came out and fixed that one place, but he was not at all gracious about it. He was really rather ugly about it. When that one failed, I wanted the other side fixed. I called them on Monday and asked them to come fix the other side. They did, but they came at 6 or 7 o'clock at night by the time they came out there. While they did it, they were not real happy about doing it and they charged me. I think the whole thing should have been free because they didn't do it right the first time.

They are very responsive, professional and they seem to have good people working for them.

My two air conditioner units were not working, so I called Trinity Contractors early Monday morning and they were here within a few hours. As it turned out, the breakers on the circuit box had been thrown. After turning on the breakers, the repairman then said he would check out my units. He ended up adding a little freon to both units. He explained everything he was doing and why. Since my units are 21 years old, I asked him about replacement. He discussed my options, and then had his office call me about an hour later with an estimate. The estimate given seemed very reasonable, and I will definitely use them in the future. I was very pleasantly surprised that they did not push replacement. As my units were very old, I expected them to be very pushy about it, but they weren't. I was very pleased with their service, and I will definitely recommend them to friends.

The service man came on time, and really did a great job unstopping the drain line. He was here about an hour, worked hard, then took time to explain everything and what to look for in case it happened again.