SOUTHERN APPEAL LANDSCAPE MANAGEMENT LLC

Absolutely wonderful.

Very good. Just as planned.

Great! My yard looks beautiful.

Workers did a great job!

I would recommend them.

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The team from Southern Appeal did an outstanding job. I initially contacted them about a drainage problem in the back of our property. On Jim's first visit, he quickly assessed the situation and offered several solutions to our problem. We elected to proceed with his recommendation and are very pleased with the result. On the day the work was performed, they worked quickly and their clean-up couldn't have been better. And, the end result is beautiful. Our only regret is that we didn't have them re-sod the entire back yard. If you're looking for professionals and a fair price, you don't have to look any further. You won't find a better landscaping company in southern Alabama or northern Florida. Southern Appeal is "top shelf".

They didn't meet the terms of their contract and didn't come out when they said they would. They didn't provide the services we paid for and I would not use them again.

We had Jim come out in May of 2011 and redo our front and back yard, and and do major trim of all the trees. The yard looked amazing, so we decided to keep them on for the maintenance of the residence. Jim was very responsive in the beginning, always returned phone calls personally and would take care of whatever was needed. The yard work was done on a fairly regular day in the beginning and then it became a guessing game as to when we would see them. We would ask questions, or ask for bids, and NEVER get calls back, which was disappointing since in the beginning we was so responsive to inquiries. The answers always came via email, and since we don't always get to our mail, we wouldn't see the answer. We gather his busy got extremely busy and he just felt he didn't have the time to return these calls, which made us sad, and angry.If Southern Appeal does not have the time to keep their ongoing clients feeling the same way as when they are new, then that is not good business. Don't take ongoing service jobs, only take landscaping jobs.We finally got Jim on the phone and discontinued our service with them, and told he exactly what we are saying here. If you need a great landscaping job, they are fantastic, but ongoing service is sub-par.

They are good for installing trees, flowers and doing spring clean-ups. They are terrible at doing maintenance such as fertilizing and weed control. Even though they provide you a schedule of lawn maintenance activities, they never keep their schedule. I am supposed to be on their maintenance program, but I have yet to hear from them this year. It is way too late for them to do soil test and apply pre-emergent. I had to call and remind them several times in the past when something was due.

We have been so pleased with the work on one house that we have asked Mr Trawick to look at our primary home next. We would like to get an esttimate and his ideas for the landscaping problems that exist.

They were excellent. He came out for an estimate and then advised us how to resolve the issue. So, I did the work. He was nice and very informative.

I have dealt with lowball contractors before, and unfortunately I got what I paid for. Southern Appeal is a quality landscaping firm. I paid a lump sum for the job, so I did not have to sweat labor slack time. The contractor showed up on time and used quality equipment manned by workers who knew their job, Most of all, labor force was well supervised the entire time on site. When spring arrives I plan to use Southern Appeal again for additional work.in both front and backyards.

Very responsive, clear about when work would be done, performed as promised. Part of the work was changed (at our request) as we went forward, but was no problem. All work was professionally done, and workers were polite and professional for the most part. (only possible exception was that there seemed to be less effort and more time on phone when owner was not scheduled to visit that day.) Part of the design was to add seasonal plants, and this had to wait until mid-October for plants to be available. This work was completed as scheduled and at a very reasonable price. This company will be our first choice on any future landscaping work.

Jim, who is the owner of the company came out within a few days of our phone call asking for a quote. He listened to what we wanted, which was a low maintance landscape. He was polite and professional. We had a very large area that needed to be done; an island area in the front of the yard, and then along the side of a long fence and in the front of the house. We had a bad experience with a landscaper in a previous home, so we were cautious when it came time to choosing our landscaper for our new home. Jim put all our concerns to rest. He was excellent! After the initial meeting, Jim emailed us a landscape design. He also included pictures of the plants he would be using. We went back and forth making slight modifications to the design. He answered all of our questions about the plants, the care, growth, maintenance, etc. We were satisfied that we were getting the design and plants that would work best for us. We have a busy lifestyle and can't spend hours in the yard taking care of it, but we wanted something that would look great that would not require a lot of time. We signed a contract with Jim to do our landscape. He came on the day specified in the contract and even contacted us the day before to confirm. He came out with 4 other guys and they worked all day cleaning up the yard, digging, planting, pulling up bushes, spraying, putting down about 70 bales of pine straw. They put in almost 75 plants in our yard. They also did some extra work that wasn't in the contract. There was an area around the house that they cleaned up and put mulch around because the said, "It would look better from the street." They went above and beyond our expectations! They cleaned up the yard, hauled away all the debris. Jim gave us instructions on the initial care of the landscape. We love our landscape. We love southern appeal and would highly recommend them. So many companies don't return phone calls or don't show up when expected. You won't have that problem with Jim. He was always accessible by phone or email and responded within a day. It really was a joy to work with Southern Appeal Landscape. A few days after the landscape was done, I emailed Jim about a plant that I had a question about. Jim assured me that all the plants are inspected before planting and if a plant doesn't make the transplant, he would replace it. This is a Five-Star company. You won't be disappointed with them.

THREE INDIVIDUALS SHOW UP IN A TRUCK. ONE MOWS, ANOTHER TRIMS AND THE THIRD BLOWS. THE WORK IS DONE VERY QUICKLY AND FOR THE MOST PART WELL DONE EXCEPT AS ALREADY OUTLINED

I am VERY pleased with this company. The head of the company did an overview, taking in consideration my budget. A very professional written proposal in great detail was presented to me promptly. This large job was completed in two days. The men working on the project were also very professional. They removed all debris. A soil test was done. My lawn was a disaster before this work, and now it's a showplace!

I would give them rave reviews. They were prompt, courteous, and professional.

This was a small job. It was professionally done, and in a timely manner. I definitely would use this company for any landscaping projects I have in the future. They provided a cost estimate and a drawing of the project. Everything was on target. I am a very satisfied customer.

Superior work, I am very impressed. When they finish a job, they always stand at their truck to make sure it looks right - I love that.

They do a great job and definitely pay attention to details.