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Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

No extra charge for nights, weekends and holidays. Online scheduling available. Additional phones - (800) 768-6911, (440) 934-0201. Additional DBAs - Roto-Rooter Group Inc, Roto-Rooter. Additional email - rotorooter.callcenters@rrsc.com.

Business highlights

90 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing & drain cleaning including sewers and drains, faucets, sinks, toilets, showers & tubs, sump & pumps, waterlines, pipework, water heaters, septic tanks & video camera line inspection.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
13%
3
6%
2
5%
1
18%


Rating CategoryRating out of 5
quality
4.2
value
3.6
professionalism
4.3
responsiveness
4.5
punctuality
4.4
Showing 76-83 of 83 reviews

E S.
06/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Good

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lindsey B.
03/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Rooted sewer line. Ran camera through line and determined that the bottom of the pipe beneath our basement had collapsed and should be replaced. This would entail at tremendous expense, trenching the concrete floor and also removing flooring in a basement room. We contracted with our plumber to flush the pipe, which was intact but had 67 years of greasy sludge build up. The plumber also said that a new pipe could have been run overhead a lower cost. We believe that Roto Rooter was overly aggressive in trying to sell us additional services.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$285

Response from Roto-Rooter Plumbing & Water Cleanup
We are currently looking into your concerns so that we can reach an appropriate resolution with you and prevent future issues. Again, thank you for providing feedback that will help us continually improve our customer service process and ensure that your next experience is an excellent one. Pat Swanson Customer Satisfaction Manager

Stanley E.
03/2015
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: It went well. As part of the charge for roto-rooting my sewer, they called in another truck to have a look at my sewer and septic tank via a TV camera on the cable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$285

christina J.
11/2014
5.0
plumbing
  + -1 more
The end result was fine.
Description of Work: I use Roto-Rooter a lot. We had a leak and they fixed it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Yvonne V.
03/2014
5.0
plumbing, drain cleaning
  + 0 more
O.K.
Description of Work: Replaced kitchen sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$346

John P.
07/2013
1.0
plumbing
  + -1 more
Ripp Off
Description of Work: Rotor Rooter is so proud of their services. Got estimate of $1200 plus. Another local company did it for $475

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$1,250

Clay P.
11/2010
1.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Refer to above.
Description of Work: They advertise free estimate and when they arrived they said they need to call in someone to do a camera line exam that would cost $235 and then they could give an estimate.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Greg P.
01/2009
5.0
plumbing, drain cleaning
  + 0 more
Very well.
Description of Work: This is the Hoover-Vestavia branch. They were prompt, professional, friendly, and gave me great advice about another problem I had with my septic system. I'd use them again in a second (and have).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

283 Cahaba Valley Pkwy N, Pelham, AL 35124

https://www.rotorooter.com/pelhamal/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Septic Systems,
Water Heaters,
Water & Smoke Damage,
Excavating

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.1 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential & commercial plumbing & drain cleaning including sewers and drains, faucets, sinks, toilets, showers & tubs, sump & pumps, waterlines, pipework, water heaters, septic tanks & video camera line inspection.

Contact information

283 Cahaba Valley Pkwy N, Pelham, AL 35124

https://www.rotorooter.com/pelhamal/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed