Dixie Electric,Plumbing and Air Company Inc

Work completed adequately

Called before showing up; gave up-front price and honored a $35 coupon. Super professional, installed the fan and four outlets in 1.5 hours; cleaned up after themselves. Excellent in all areas from start to finish.

Very professional, rast and efficient

Gary arrived on time. Neat, clean and professional. Wore protective booties in the house. Immeidately got to work getting the fan reconnected and installing 3 llight fixtures and replace 2 bathroom fans. Very professional. Cleanup the area after exh job was done. I highly recommend Gary to anyone needidng work done from Dixie Electric Company

My experience (twice) with Dixie has been nothing short of outstanding. From the lady who answers the phone (Melissa) to the technicians who come out to do the work, they are an extremely professional and supportive bunch. I appreciate the fact that their pricing structure has no gimmicks. I also appreciate that they will bend over backwards to support any request you have.

Dixie personnel were courteous and friendly. They arrived when they said they would, with a call to me 20 minutes ahead of time. They were prompt, efficient and professional. They explained all my options and potential costs and other variables before any work and during work when they found new conditions that required a change in plans or additional work. Their service was A+, but I rated the cost as a B, as they are not the cheapest folks in town, but they do an outstanding job that I feel confident in. So, the work is costly, not terribly so, fair but not "excellent" in terms of price. But the work is definitely worth the extra cost. Signing up for their maintenance program saves a little on the cost of most work and gives you priority in getting service when you call. I signed up for that, and we have had to have them come back two more times recently after we moved in when we found additional problems or needs. They DO come promptly when called, same day, once within just two hours. When we finally moved in January 2013, we found more work that needed to be done, such as bad cable TV connections, bad dryer plug and other items. They have also returned to make repairs and install an additional cable outlet we wanted. Every time, they have been here promptly and on time and have been very friendly and professional. On one occasion, they were able to come to the house less than two hours after I made the call.

Called Dixie Electric and they sent a tech right away. The tech was very professional, had the part on his truck, and completed the service call in about 15 minutes from arrival time to completion

Good service. Professional. Thought price was a little high for the service, but nothing to compare it to. The company has a good repurtation in general.

I was very impressed with Dixie Electric. From my first phone call until their technician Tony left my house, they exhibited a level of professionalism rarely seen from a business today. They were able to work me in on the same day that I called. They called to let me know that their technician was on the way. When he diagnosed the problem, I had gotten tied up in a business meeting and wasn't available to authorize the work. After multiple attempts to contact me, the technician finally left. When I called Dixie back around 5 pm, I was very apologetic. They were understanding and worked me in the following day without issue. The work was performed by a friendly and professional Dixie Electric technician of 27 years (again I was impressed). I was charged a fair price for what amounted to exceptional service.

I thought the price was very reasonable. I would highly recommend them. They come very quickly and do quality work.

They were prompt and on time. They did a good job and the man who came by was very courteous.

They gave us a pretty good deal. The company owner's wife is friends with my wife, and we weren't aware. I wasn't there when they did the work, but my wife was impressed with the way they took care of everything. They are one of the best in the city by reputation.

We had purchased the chandelier from the White House and the confederacy. They did a professional job, were punctual and very responsive to my needs. The quality of their work was good.

They did very well in connecting everything. They added a box and connected it to another wire because it as going to overload the circuit. I thought it was a good price. I told them the complex story and he was able to figure it out right away. he went to the shop and got the part and came right back. He was quick and very nice, he was an older gentleman. He did a good quality job in good timing. They were very knowledgeable and the price was excellent.

I have always used the same company but I haven’t used their services that often. I’ve used them before, like once when something happened to the 220 line in the kitchen. When I need an electrician, they are the people that I call.

It was actually paid by insurance. He came in looked at it and then came out and looked at it. Then he said what has caused it and what was wrong. He also said what he was going to do. I told him that I had few other people who had done other works before but I still had problems. Then he said that he would do it and if I had any problems then he would come and redo it for no cost. It wasn’t a big deal but he said that he would come to redo it. Now it is good to go and I have no problems till now. It was the first time he did the job for me.

There was'ntt any work done because they did'nt show up for the appointment

We experienced a short that knocked out power to half the lighting in our house. After we tried to reset the circuit, we noticed sparks in the circuit breaker and decided we better call someone. They came out to our house within the hour at 9:00 PM on a Friday note. Very professional! They took our story and quoted us a price $217 to do a diagnostic. Based on our account, they look at a couple likely sources and found the source of the dead short (due to some of our handywork). Because he made such quick work (and maybe felt sorry for us), he knocked down the price and even helped troubleshoot a flickering light.

It went very well. They were very fair and honest. The price was reasonable and it wasn't out of the ballpark. I had him look at some other jobs that I might want done and he really looked at it with a cost to benefit analysis kind of view. I ended up not doing the other things. He was very professional. I would absolutely use them again.

My house has been looking better since then. The price was inclusive of the medallion on the ceiling. It was all antique. They were knowledgeable, friendly and efficient. Their price was reasonable. I went and talked to them. Their responsiveness was very good.

They did a great job. I liked everything about them. They were punctual and professional. They were great.

They were good. They were quick to come out and quick to respond. They explained the quote to me. I would consider using them again in the future.

They were very good. I was very pleased with them. The guy that came out was really super professional. He arrived when he said he was going to. He wasn't here for more than a couple of hours. The price was a little more than I expected but I have to say I had never hired an electrician. I talked to people and they said that the price was what it should have been. Apparently that is what electricians charge. I also thought the people that answered the phone in their company were very professional and nice, which was a nice bonus. I just had a sticker shock of how much it was going to cost. I wish they had told me upfront what their expectation was. The price was a little shocking. They were really terrific. The guy was really good. I was pretty impressed by them. I have actually given them quite a bit of word of mouth advertising already. I definitely would use them again in the future.

The electrician, jacob, diagnosed the problem and did a re-wiring job to prevent recurrence. I had about $600 worth of electrical work done in April and this job was among them. Yesterday's follow-up visit was free of any charge because the work is warranted for one year. The company stands behind its work. The electrician who did my work is the nicest guy you'd ever want to meet; cordial, polite, and super-competent.

Tony,a very skilled experienced professional came on time as promised.He performed all the worked that needed to be done. He had to troubleshoot and figure out the mysteries of an older home,but he was patient and very pleasant. He went above and beyond his duties when my ferret got out of her cage,got curious what he was doing and almost touched some hot wires. I have called this company and Tony back a second time for some additional electrical problems I had forgotten to mention during the first visit. Tony got everything back in excellent working condition,I feel like I have a new home. It was very pleasant to deal with professional and pleasant employees from Linda,the receptionist to Tony,the master technician. I will recommend this company to family and friends!