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Dixie Electric,Plumbing and Air Company Inc

Electrical, Plumbing, Ceiling Fans,

About us

When you need an electrician, you can count on Dixie to keep your home or business safe and your electrical systems in tip-top shape. Financing available. Locally family owned & operated. Additional e-mails - gary@calldixie.com, showe@calldixie.com, melissa@calldixie.com, john@calldixie.com, jimmy@calldixie.com, noble@calldixie.com. Additional contact name - Gary Headley, Sheri Howe, Melissa Pritchett, Jimmy Jehle, Noble Yelverton, Jason Banker.

Business highlights

117 years of trusted experience
Emergency Services Offered

Services we offer

Fuse box, light bulb replacement, smoke detector installation, switches, computer circuits, lighting, electrical, generator systems, panel upgrades, TV outlets, chandelier. Landscape & security lighting. Cable & phone jacks, CO detector & ceiling fan. Install bathroom & kitchen fixtures, clean drains, install water heaters, repair leaks, full service residential repairs & installations. Plumbing.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.667 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
4%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 51-67 of 67 reviews

J P.
03/2022
5.0
electrician, plumbing
  + 0 more
Amazing workmanship
Description of Work: Tankless water heater, etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruben P.
09/2020
3.0
ceiling fans
  + -1 more
Recharge unit.
Description of Work: A/C UNIT not cooling

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$320

Kelvin B.
05/2020
5.0
electrician, plumbing
  + 0 more
Really well
Description of Work: Check plumbing and septic tank.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
03/2017
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,000

Gita S.
03/2016
5.0
electrician
  + -1 more
unknown
Description of Work: We've used Dixie Electric for both electrical and plumbing jobs many times. They might be a little pricey, but their work is ALWAYS first-rate. They're dependable, fast and super friendly, and they usually give a little lagniappe.
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen A.
10/2015
2.0
drain cleaning, electrician
  + 0 more
unknown
Description of Work: The electrician moved a few wires (no parts or pulling wire) and put a short piece of conduit for the A/C condenser wire. He worked very very slow and still finished around an hour. I figured it would be around $150 for an hour labor and he charged $600. I have hired many contractors through the year but will not do business with Dixie Electric again. If you prefer a company lacking in integrity and charges a lot for just a little work, then Dixie Electric is for you. In no way do they match the high quality expected from Angie's List.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$600

Gabriele W.
10/2015
2.0
plumbing
  + -1 more
.
Description of Work: I emailed them after calling them to see if they would be agreeable to submit an invoice that was for a wall outlet plug to the washing machine that was broken when Sears came out. When they contacted me on Facebook it was only requesting that I remove the negative post.

Rating CategoryRating out of 5
responsiveness
2.0


Steven F.
05/2015
1.0
electrician
  + -1 more
unknown
Description of Work: Called three times and left a message and never got a return call.

Rating CategoryRating out of 5
responsiveness
1.0


Doug B.
04/2015
5.0
electrician, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Robyn B.
02/2015
1.0
electrician
  + -1 more
Did not use them
Description of Work: We decided not to use Dixie Electric because they wanted $70.00 just to walk through the door. We had heard that they were a little pricey but provided quality work. I am willing to pay for quality work but if I decide not to use them I don't feel like paying for something I am not going to use.

Rating CategoryRating out of 5
value
1.0

$70

Peggy D.
02/2015
5.0
electrician, plumbing
  + 0 more
,
Description of Work: We have had electrical and plumbing work done and have been pleased with both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Cornelia L.
06/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Checked quantity of power usage against availability. Replaced burned out GFE & provided plug for dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Nekita H.
06/2014
4.0
electrician
  + -1 more
unknown
Description of Work: They always send coupons in the mail. Decided to not go with them for work due to being pricey. However, you do get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0


John M.
06/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Replaced closet lite ballast. It went well. Did a good job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Marion E.
10/2012
5.0
electrician
  + -1 more
Good experience.
Description of Work: Courtious and professional. On time. Knowledge level of work required good. Patient with homeowners.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Dixie Electric,Plumbing and Air Company Inc
Thank you Customer for your comments. I am so pleased to know that our technician took good care of you!!

Lucy M.
03/2012
4.0
electrician
  + -1 more
They were very nice, and punctual.
Description of Work: We use Dixie Electrical. The last time they were out here, they added outlets and did some work on the electrical box outside.

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dixie Electric,Plumbing and Air Company Inc
We were so happy to see this member's review on Angie's List; we really appreciate her taking the time to share her thoughts about us. However we were concerned to see a "C" for our quality rating. We would love the opportunity to correct any situation that our valuable customer is not thoroughly happy with. We tried to get in touch with her to see what we could have done to make the service experience better. We sent a letter on 05/02/2012 to the address posted and never had a response. We tried to look the customer up in our customer data base for a phone number so we could call and we could not find name listed. We searched by address and the name associated with the address did not match. Also the last work performed at this address was 2008. We truly want to be an "A" in every aspect and we always want to exceed our customers expectations. We are constantly training to improve and would love the feed back so that we can make the changes necessary to make our valued customers completely happy. If she would contact us and let us know how we could have made her service experience better, we would certainly do so.

brenda V.
02/2012
5.0
electrician
  + -1 more
see above
Description of Work: We had an electical fire. They came out within one hour after placing our phone call. Assessed and fixed that plug. Rescheduled for entire house evaluation including exterior outlets. They came out and checked every single outlet and swithces inside and outside the house. Had to replace several outlets - two of which were ready to catch fire. Very professional and exhibited great knowledge and teamwork. Although they are expensive, I would use them again. Our home feels safe.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Dixie Electric,Plumbing and Air Company Inc
Thank you for your wonderful review. Thank you for calling us to take care of your electrical repair needs, we appreciate you so much!! We were so glad to serve you. I completely understand that we seem expensive, other customers have felt the same way but they have found out why some companies can do work so cheaply. Where are they cutting costs? At Dixie Electric Company we have certified, thoroughly criminally back ground checked and drug tested technicians who arrive with a "warehouse on wheels" ready to do the job on the spot, but only after giving you an exact to the penny price in writing that is guaranteed not to change once you okay the work to start. Our technicians all have a long history with our company. There are a lot of companies that have employees that come and go, they don't want to spend the money to perform back ground checks and drug tests, so what kind of person are you letting in your home, maybe one that is planning on coming back another day for the wrong reason. Also we use quality parts and give great warranties. We also have 24 hour a day service because we know your emergencies don't just happen in between 8-5!! Please keep these things in mind when scheduling a contractor you only want to make the repair once, and you want it done right, your safety is at important. We are committed to all aspects of customer satisfaction and always want to exceed our customers expectations. Again thank you for reviewing us, we would not be in business without wonderful customers like you!! Thank you.
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    • 2
    • 3(current)

Contact information

580 Trade Center St, Montgomery, AL 36108

www.calldixie.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Plumbing,
Ceiling Fans,
Lighting,
Drain Cleaning,
Heating and Air Conditioning,
Handyman Services,
Landscaping - Lighting,
Phone Wiring

FAQ

Dixie Electric,Plumbing and Air Company Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 AM

Tuesday: 7:00 AM - 5:00 AM

Wednesday: 7:00 AM - 5:00 AM

Thursday: 7:00 AM - 5:00 AM

Friday: 7:00 AM - 5:00 AM

Saturday: Closed

Dixie Electric,Plumbing and Air Company Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Dixie Electric,Plumbing and Air Company Inc does not offer free project estimates.
Yes, Dixie Electric,Plumbing and Air Company Inc offers eco-friendly accreditations.
No, Dixie Electric,Plumbing and Air Company Inc does not offer a senior discount.
Yes, Dixie Electric,Plumbing and Air Company Inc offers emergency services.
Yes, Dixie Electric,Plumbing and Air Company Inc offers warranties.
Dixie Electric,Plumbing and Air Company Inc offers the following services: Fuse box, light bulb replacement, smoke detector installation, switches, computer circuits, lighting, electrical, generator systems, panel upgrades, TV outlets, chandelier. Landscape & security lighting. Cable & phone jacks, CO detector & ceiling fan. Install bathroom & kitchen fixtures, clean drains, install water heaters, repair leaks, full service residential repairs & installations. Plumbing.

Contact information

580 Trade Center St, Montgomery, AL 36108

www.calldixie.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed