Response from Dixie Electric,Plumbing and Air Company Inc
Thank you for your wonderful review. Thank you for calling us to take care of your electrical repair needs, we appreciate you so much!! We were so glad to serve you. I completely understand that we seem expensive, other customers have felt the same way but they have found out why some companies can do work so cheaply. Where are they cutting costs? At Dixie Electric Company we have certified, thoroughly criminally back ground checked and drug tested technicians who arrive with a "warehouse on wheels" ready to do the job on the spot, but only after giving you an exact to the penny price in writing that is guaranteed not to change once you okay the work to start. Our technicians all have a long history with our company. There are a lot of companies that have employees that come and go, they don't want to spend the money to perform back ground checks and drug tests, so what kind of person are you letting in your home, maybe one that is planning on coming back another day for the wrong reason. Also we use quality parts and give great warranties. We also have 24 hour a day service because we know your emergencies don't just happen in between 8-5!! Please keep these things in mind when scheduling a contractor you only want to make the repair once, and you want it done right, your safety is at important. We are committed to all aspects of customer satisfaction and always want to exceed our customers expectations. Again thank you for reviewing us, we would not be in business without wonderful customers like you!! Thank you.