Response from Walley Plumbing Company llc
We are sorry to hear that you are unhappy with our price. We take great pride in being thorough, making sure to fix things right the first time. You had a leak behind the dishwasher that had to be accessed from under the house. We not only had to find the leak, but we had to figure out the best and least evasive way to get to it, minimizing the damage to your sheetrock, wood, floor, etc. We know how frustrating it is to have to spend money on things like home repairs. We are home owners ourselves and have had to pay for repairs to the house with money we intended to use on other things. However, we do not take shortcuts. We were called to find a leak and fix it. We did that and we did it right. We also informed you of our hourly rate before we started. We hope you will see the value in having your plumbing issues fixed right the first time and in a timely manner (within 24 hrs of your call) so you were able to continue with your initial project of re-siding your house. You don't have to worry about that leak any more because it was fixed by a qualified, licensed plumber who takes pride in his work. We are not debating the fact that qualified plumbers are expensive. However, if you ever have an experience with an unqualified plumber, the expense will likely be much greater. We thank you for the opportunity to work for you and we hope you will consider us valuable enough to use again in the future.