We are a full service plumbing company with over 15 years of experience. We can handle your plumbing problem no matter how big or small. Whether its a repair or new construction, residential or commercial, let us take care of all of your plumbing needs.
Business highlights
18 years of trusted experience
Services we offer
Residential and commercial new construction, repairs, water heater installation, drain cleaning, grinder pump repair, re-piping old water lines
This used to be a good company but the last job they did was bad quality. They recaulked my shower less than a year ago and it's already cracking and coming out. I paid over $600, which is way too much but I thought it was being done correctly. I called to have them checkout the problem but they wanted to charge me a $90 diagnostic fee just to look at it. They did a lot of work for me in the past but I guess it's time to look for a new plumber. I'm very disappointed.
Description of Work: Shower recaulking
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$600
JENNIFER D.
03/2023
1.0
water heater repair
+ -1 more
I requested someone to come out and clean my tankless hot water heater that is a year and a half old. They wanted to charge $472 to flush it. I refused to pay that amount, but I did have to pay a $96 "diagnostic fee" for him to take photos of the tank and my serial number. I feel the lady I spoke to when I set up the appointment should have given me a price range of how much it would cost to have them clean it. That would have saved me $96. I will not be using this company again.
Description of Work: Tankless hot water heater flushed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$472
CHERYL D.
02/2019
5.0
plumbing
+ -1 more
Very professional and friendly. Will definitely hire again for future projects.
Description of Work: Gas line installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Walley Plumbing Company llc
Thank you so much for your positive feedback!! We appreciate you!!
Brenda M.
04/2017
1.0
plumbing
+ -1 more
He came and didn't do anything that was required in the Deal. I had to pay $200 for him to come out and all he did was replace the wax seal. He actually broke the flapper on the toilet and he said I never even looked in your toilet. I said well therefore you never did the toilet tuneup I paid for. It was horrible. He even told me he didn't care of I paid for a toilet tuneup or not. He was really rude. I should have called the BBB, he was so rude. He was so ugly to me.
Description of Work: I bought a Big Deal for a toilet tune up.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$200
Bonnie C.
01/2017
5.0
plumbing
+ -1 more
What impressed me is that he took his shoes off when he came in the house. He was courteous and reasonably priced.
Description of Work: Under the sink I had a leak that was spewing hot water everywhere. He came and put plastic tubing on it and it has worked ever since.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
victor S.
01/2017
5.0
plumbing, drain cleaning
+ 0 more
My Mom's toilet and bathtub were backed up and over flowing. I called Walley Plumbing Co. They responded immediately and dispatched a crew to her home. They located the source of the back-up, dug up the old pipes, cleaned the system, made the necessary repairs. Very Good People , Great Company ! Thanks Guys.
Description of Work: Plumbing System Repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$535
M Jerel S.
12/2016
1.0
plumbing, water heater repair
+ 0 more
After texting them a photo of my water heater they arrived late with the wrong shape tank. Instead of connecting the unit with similar piping, flexible hoses were used and I was charged extra for them. He used a pair of chanellocks on all the fittings instead of the correct tools. I can't access the drain for maintenance now because of the tank's shape. Spliced the electric supply with a smaller piece of cord (may be a hazard). Moved my drip pan around and now I have an opening to the outside that used to be filled with foam. I didn't even get my senior citizen discount that they advertise. I'll never, ever use their services again.
Description of Work: New water heater
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$800
Roger T.
10/2016
5.0
plumbing
+ -1 more
The job went great. Excellent service and price.
Description of Work: New toilet repair kit and wax seal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly G.
10/2016
4.0
plumbing
+ -1 more
Went great. We initially had some scheduling problems but the service was great.
Description of Work: I needed a new outside faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Gary G.
09/2016
5.0
plumbing
+ -1 more
Installation went well. Taylor was able to remove the flanged drain that had broken slotted holes and replace with new and install the toilet I supplied. I will certainly call Walley Plumbing again for some renovation I have planned.
Description of Work: Toilet installation
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$180
john H.
07/2016
1.0
plumbing
+ -1 more
I actually wanted to buy two deals but they wouldn't let me saying "we don't make any money of those...we just do that to get you to commit to bigger work orders". Fair enough, I suppose, except that they then put me off time and time and time again. I told them up front that I was not prepared to wait because I have a running dispute with MAWSS who sent me a bill exceeding $500 for one month. They scheduled me first for Friday of last week. They called Friday saying it would now be Monday. I reminded them of the urgency. They did not show Monday either, saying they would be there Thursday. I reminded them again of the urgency. They called again Thursday saying they would be their Friday. I told them, no more excuses, come take care of your obligation before my water gets turned off. They failed to show again on Friday, the day that MAWSS turned off my water. They obviously put anybody that buys a deal at the bottom of the list day after day. Now they are indignant and threatening me, refusing to provide service, denying any responsibility for my problem, and claiming they have no obligation to either work or refund my money. AVOID THESE THIEVES AND LIARS AT ALL COSTS OR YOU WILL BE VERY SORRY. They are a disgrace to the profession.
Description of Work: I paid $111 for a simple plumbing inspection as MAWSS claimed I had used 11,000 gallons of water in a month for a one bedroom house
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$111
Response from Walley Plumbing Company llc
We would rather not do business with you either after the way you talked to our staff on the phone. The situation is not as you describe it. Your review of our company is so far off from what the vast majority of our customers think about us. We hope our customers would read all of our reviews and see how they differ from yours. We respect our customers. We would never talk to someone the way you talked to us and we hope you find a company that will put up with your unreasonable demands. Let our many other reviews speak for themselves. Thank you Angie's list for telling us to keep doing great work and that you would handle it from here.
Alice R.
07/2016
5.0
plumbing
+ -1 more
Very well. The plumber was very knowledgeable, efficient and professional. He was also very neat and clean. He came when expected on two separate days. He first installed the usual parts to stop the leak, but then he checked it and found the toilet was still leaking. He ordered new parts and as soon as they arrived, he came the next morning to install them. He also solved the problem we had with a discolored ring around the drain.
Description of Work: We had a leak in our toilet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240.5
Reda H.
07/2016
5.0
plumbing
+ -1 more
Could not have been more professional. Matched the original bronze faucet and it looks great!! Will definitely use them again.
Description of Work: Had to replace tub faucet in bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$170
Ellyn Y.
05/2016
5.0
plumbing, drain cleaning
+ 0 more
I got them through Angie's List and they were really nice. I was really pleased with that and I intend to call him again whenever I need a plumbing service in the future. I had a bad drain in the kitchen sink and he had to replace the drain and the piping underneath it.
Description of Work: They did plumbing work.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jan P.
04/2016
3.0
plumbing
+ -1 more
If you live near the company I would highly recommend Walleys. They are the most professional and considerate service I have ever used. I became familiar with Walleys on an Angie's list offer to inspect plumbing and replace a toilet flapper for a very reasonable price. On the first visit, Mr Walley replaced the inside of one of my toilets that was running longer than normal, and inspected all of the concerns we had about our plumbing, and did not charge any extra for this call. When I called, I discussed with Mr Walley about the fact that we live in another county and he said they do work here and would schedule us when they would be near our area. After a few months I noticed that another toilet kept running and called them to repair that one. Since I have 4 of the same toilets, I thought it would make sense to replace the other 3 at one visit. I also had a bathroom faucet and kitchen faucet sprayer that had started to leak. This time Chris came and very professionally changed the interiors of the 3 toilets. However, the kitchen faucet was necessary to replace the sprayer. I was fortunate to have records and receipts for the purchase of the faucet and called Kohler. Kohler then sent me a replacement at no cost, so it was unnecessary for Walleys to further work on it. Chris showed me how to unscrew the original and screw on the new one. Very simple. I am a DIY person, and through a YouTube demo, was able to determine the problem with the bathroom faucet and ordered the part. I was not able to loosen the faucet to get to the part for fear of damaging the faucet. Chris was able to use a product to loosen the faucet and replace the part that I ordered and it did, indeed, fix the leak. When it was time to compute the bill, I was shocked to find that I needed to pay the hourly $110 per hour fee for travel time from their shop to our house and also gas. I feel that the time spent on their telephone calls to other customers while on my time should have been considered on my charges. I feel that $536 dollars was quite high for the work done. It makes me feel that the Angie's list offer was misleading and set up for future calls at an unreasonable rate. Again, if you live near their shop, call them.. But, if you live more than 15 minutes from them, be prepared to PAY.
Description of Work: Replaced toilet tank interior.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$536
Response from Walley Plumbing Company llc
We were happy to provide you with quality, professional service. We understand our plumbing services can get expensive. We do not debate that. We feel that our rates are in line with the level of expertise that we provide. We also told you that we were located in west mobile and that it would be more expensive to travel to Elberta. You agreed to have us out again because of the great service we provided on our last visit. However, our last visit was part of an Angie's List special. This visit was not covered by such special. Moreover, you have a very beautiful home that is well taken care of. We would not take the risk of sending a plumber who would put the beauty of your home in jeopardy. That is where we hope you'll see our value. Thank you for your business but we understand if you need to find a plumbing company that may be closer to your home in order to lower your service costs.
Lisa H.
04/2016
5.0
plumbing, water heater repair
+ 0 more
I called Walley Plumbing around 8 am and was told they were pretty booked but they would text me and let me know if they could work me in. Chris called me around 4 pm and came and did some troubleshooting to figure out why we had no hot water pressure after having a new tank installed the previous day. He was professional and friendly and solved the problem in an hour. I will recommend this company to my friends and will definitely use them again if I have plumbing issues.
Description of Work: Walley Plumbing came and got our new hot water tank to actually produce hot water after the initial installer left us high and dry (literally) and said they had done their job by installing the tank. Apparently getting hot water delivered from the tank wasn't part of their responsibilities.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Charlotte C.
03/2016
5.0
plumbing
+ -1 more
He had some difficulty with the water lines and pipes under the sink and it took longer than the hour I'd scheduled. I'm completely happy with the quality of the work but it did cost me quite a bit more than I'd anticipated.
Description of Work: Changed the kitchen faucet and replaced both strainers in the double sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$261.5
Antwan W.
03/2016
5.0
drain cleaning, plumbing
+ 0 more
Very courteous and profession. Work performed in a timely manner. Reasonable prices.
Description of Work: Fixed toilet and dishwasher drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Walley Plumbing Company llc
Thank you very much for the review! It was nice working for you. Keep in touch.
Barbara J.
02/2016
4.0
plumbing
+ -1 more
Good. Very quick. Less than an hour.
Description of Work: Install Shower Head
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Walley Plumbing Company llc
Thank you for taking time to give us a review. We are happy you're our customer
Patty P.
02/2016
5.0
drain cleaning, plumbing, sewer cleaning
+ 1 more
Came on rainy Monday afternoon, got us relief; came Tues. to do the rest of the job. Very thorough and professional.
Description of Work: Removed stoppage from house then extra length from yard to street (long drive). Raised the release valve in yard so MAWSS could find it for city problem part of the job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Walley Plumbing Company llc
Thank you for the review. We are here when you need us again. Were glad you're our customer!
Ellyn Y.
02/2016
5.0
plumbing
+ -1 more
The plumber who came out, Curtis Busby, was prompt, polite and did the repair in a timely manner with high quality materials. He was very courteous,explained everything he was doing and why and did not leave a big mess for me to clean up! Price was really good. I would not hesitate to recommend Walley Plumbing Company!
Description of Work: replaced kitchen since drain and connection leading in from underneath
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Walley Plumbing Company llc
Thank you so much for the feedback. We look forward to serving you in the future.
Marie C.
02/2016
4.0
plumbing
+ -1 more
It was fine. It was the plumbing for the washing machine. I had to pay for the part but I had already paid for 2 hours even though it didn't take 2 hours to do. It took them a while to get out here. They came out when they said they'd come out. I've used them in the past and when I saw that they had a big deal, I just decided to purchase it instead of just calling them.
Description of Work: They fixed a washing machine spigot.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Walley Plumbing Company llc
Thank you for the review. We have enjoyed our longstanding relationship and look forward to solving all of your future plumbing problems. Thank you for your loyalty!
Deon L.
01/2016
5.0
plumbing
+ -1 more
Heard a leak (actually sounded like someone had turned on a faucet so wasn't just a leak) between walls downstairs. We were scheduled to go out of town so called Walley Plumbing (based on reviews on Angie's List) and explained circumstances. Tony was very nice, informative and told us what steps to take to enable us to go out of town (happened on a Thurs. night and we had to leave Fri. a.m. early) without any further damage/problem to house and that they would be at our house at 7:30 on Monday morning. Walley Plumbing would have been here Thursday night, but fortunately Tony was able to tell us how to be able to leave without worry. Chris was here promptly (with his apprentice, J.P.) and they immediately went to work. They located the leak outside (thankfully), but had to dig quite a way to be able to see extent and repair. They were here approx. 1/2 day and explained everything as they worked. Chris was very professional and capable and offered answers/suggestions to all of our questions. Will definitely use in the future and will recommend company to all of our friends!
Description of Work: Diagnosed and located a leak (substantial) outside of home. Changed out joints and added isolator valve/box.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Walley Plumbing Company llc
Thank you for the kind words. It's nice to have you as our cutomer.We were glad that you could still go out of town and deal with it when you got back.
James C.
12/2015
5.0
plumbing
+ -1 more
It went good, but it took time to get the old faucets had been leaking and was rusty underneath. The Plumber was Chris and he was professional.
Description of Work: Take off old Kitchen faucets and install new faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$274
Response from Walley Plumbing Company llc
Thank you for choosing us!!
Michael S.
12/2015
1.0
plumbing
+ -1 more
Told me he wasn't sure what caused it but tried silicone to close possible leaks. That did not work. So assured me he would find a cost to replace corner shower unit. Literally weeks later after multiple calls was told he was sorry "he dropped the ball" and that some one else with more experience would call. That person did call, and we discussed replacing the shower stall. Even asked for pics. I sent them to him the same day of the phone conversation. I have not heard back from the company since despite multiple tries. I will never use this plumbing company again.
Description of Work: Tried to fix a leaky shower stall
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$199
Response from Walley Plumbing Company llc
We are truly sorry to have disappointed you. As always, we strive to give our customers the best possible experience with our company. You are very important to us and we hope there is an opportunity in the future to earn your business again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning
FAQ
Walley Plumbing Company llc is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Walley Plumbing Company llc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Walley Plumbing Company llc does not offer free project estimates.
Yes, Walley Plumbing Company llc offers eco-friendly accreditations.
No, Walley Plumbing Company llc does not offer a senior discount.
No, Walley Plumbing Company llc does not offer emergency services.
No, Walley Plumbing Company llc does not offer warranties.
Walley Plumbing Company llc offers the following services: Residential and commercial new construction, repairs, water heater installation, drain cleaning, grinder pump repair, re-piping old water lines