When pests or termites move in, you want the ultimate weapon to take them out: Terminix, America’s leading provider of termite and pest control. It's no wonder more than 2.7 million customers trust us to protect their homes and families from the havoc that unwanted intruders can create. You can look to us for a wide range of services to protect your home top to bottom, inside and out: Insulation Service, Moisture Control Solutions, Rodent and Wildlife Service and more. We can even help you win the fight against the bite with our revolutionary Mosquito Service. Don’t trust your home to just anybody. Go big. Go strong. Go Terminix. Protector of home since 1927.
Description of Work: I have had termite coverage with Terminix since 2009 on my current house. The rates generally went up $12 to $14 a year. I just received the renewal for 2019, and the cost has increased 30%. I had to go online and do a live chat with someone with Terminix to find out that weather conditions in this area are conducive to termite activity. Well it didn't just suddenly start raining a lot in Mobile. What makes me angry is that there was no communication from Terminix regarding this rate increase. That is not a professional way to handle something like this.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Karen K.
02/2016
5.0
pest control
+ -1 more
unknown
Description of Work: Good
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
David J.
10/2015
5.0
pest control
+ -1 more
unknown
Description of Work: Inspection for renewal of termite bond.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
Jill T.
09/2015
4.0
pest control
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Vernon M.
09/2015
4.0
pest control
+ -1 more
unknown
Description of Work: Quarterly pest control.
Rating Category
Rating out of 5
Yes, I recommend this pro
Victoria B.
09/2015
5.0
pest control
+ -1 more
unknown
Description of Work: Excellent. Will definitely use again.
Rating Category
Rating out of 5
Yes, I recommend this pro
Steven W.
04/2012
3.0
pest control
+ -1 more
I am a property manager and they provide services for the units. The overall experience is average. The price and quality are good. They do get the problem solved when people call. Responsiveness, punctuality, and professionalism are average.
Description of Work: They provide pest control services.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$11,000
penny W.
04/2012
4.0
pest control
+ -1 more
They are fine, as good as anyone. I haven't had termites yet.
Description of Work: They come out every year for an annual visit and termite prevention.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Wayne T.
04/2012
5.0
pest control
+ -1 more
They have excellent service men. They are so friendly and nice and professional. What they say, they do. Anytime I've ever had a problem they come right out. I wish I could give A pluses! I will continue my contract.
Description of Work: We use Terminix for pest control. They were just here Monday. We have a quarterly contract with them. They also take care of the termites. We have pets, and in the summer time they put out the granules for the fleas and ticks. They spray the front and back porch and inside the house, for spiders. They put mouse motels outside so we never have mice. I am terrified of mice!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy Q.
04/2012
5.0
pest control
+ -1 more
They come four times a year, and they let me know ahead of time when they are coming. They work on the outside so it does not matter if I am home. They ring the doorbell to let you know they are at your home. If you have a problem, you can call them up, and they will come out.
Description of Work: I use them for my pest-control needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
John M.
03/2012
4.0
pest control
+ -1 more
I have them for years. They come out routinely, several times a year. They do excellent work for me. They are an excellent pest control company. I would continue to use them in the future.
Description of Work: I use Terminix for pest control services. The last time they came out, they did termite checks for me.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Marilyn D.
03/2012
4.0
pest control
+ -1 more
They do a pretty good job. I would use them again if I needed to.
Description of Work: I hired Terminix to do outdoor pest control and also set some traps indoors.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
Cindy B.
03/2012
5.0
pest control
+ -1 more
It went fine. I haven't had any bugs. If you have any issues and you call them, they will come.
Description of Work: They just sprayed the outside of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela B.
03/2012
5.0
pest control
+ -1 more
They were punctual and professional. They did what they were supposed to. I use them every year.
Description of Work: They provide pest control at our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JAMES B.
03/2012
5.0
pest control
+ -1 more
We have used them for years and pay annually. If we have any special problems or issues throughout the year, they can come more. Their price has actually decreased by $20 from the previous year.
Description of Work: They come to our home four times per year from pest control services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$226
ray H.
03/2012
5.0
pest control
+ -1 more
We like the guy when he comes. The quality of work is pretty good, and we have no termites. They come on time, and they give you one of those from 8 until 10:30 kind of time thing. They have never been late from their window. We would continue to use them in the future.
Description of Work: We used Terminix for bugs about a year ago, but they only do termite control for us. We don’t really have that many bugs. They come out once a year and they are coming in a month or so for that. My wife did a termite bond with them 10 years ago.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,200
Deborah R.
03/2012
5.0
pest control
+ -1 more
They send me a notice when it’s time for them to come out so I can schedule. They come when they say they will and are punctual and polite. I would recommend them to others.
Description of Work: I have a service plan with them. I have been using them for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Daniel R.
03/2012
5.0
pest control
+ -1 more
I have used them for thirty years. I have been very happy with their services.
Description of Work: They provide us with routine pest control in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda M.
01/2012
5.0
pest control
+ -1 more
I spend about $75 to $80 a quarter. I have been using them for probably 10 years. I was having a problem with tree roaches because I have a lot of oaks around here. I initially had a deal with someone else but it was getting to be a little expensive, so I shopped around and went with them. They give me an e-mail notification about when they are coming and ask if I want them to come inside the house or just do an outside service. Since I have not had any problems, I prefer that they just go ahead and do the outside and take care of the ant beds. One year I had a problem with yellow jackets and they came and took care of that. I just like them and think that they are very good and it is worth the money to me.
Description of Work: I use Terminix International for pest control and they come in quarterly and take care of my stuff. The last time they were out was about 3 months ago because they are coming back on the 9th of January.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Calvin B.
10/2011
5.0
pest control
+ -1 more
I have no complaints; they did a great job and were quick and courteous. I will use them again in the future.
Description of Work: I use Terminix for inside and outside pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
SHAY L.
08/2011
2.0
pest control
+ -1 more
When it came time for their first visit, we made an appointment for a Monday morning. On Tuesday I called to ask why no one had shown up. There was no explanation, just a suggested new appointment time on Thursday. Two hours after the time slot on Thursday I called to ask why no one had shown up. Again. The explanation this time was "He'll probably be there in an hour or so." Two and a half hours later a bored young man showed up at the door. He made a perfunctory examination of the property and then, as agreed upon when I made the appointment, replaced the termite traps that had been removed in the course of adding a new living space. He installed one so badly that it got broken off the next time the lawn was mowed. In speaking with our new pest control company, a locally owned company who came highly recommended and whose prices are much lower for more services, I was told that they're getting a lot of new customers from Terminix these days. I believe it.
Description of Work: We picked up the pro-rated portion of a Terminix contract from the previous owner at the closing for our house in Pensacola for termite protection.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$365
Karen H.
06/2011
1.0
pest control
+ -1 more
I sprayed & got rid of the baby roaches on my own . They called to set up their next appointment and I told them I never wanted them to come to my house ever again.
Description of Work: I can't remember exactly how recent it has been or how much I paid. I had signed up for a contract but canceled. I had used them before many years ago and should have learned my lesson then. The reason I called them was to check for termites. The inspection person came in, asked lots of questions about anything else I may be having problems with. I told him I did have lots of spiders. I had spider webs in corners of some of my rooms and all my windows, that I had not cleaned down yet. He stated that the exterminator would take care of all that, pointing to the webs in the corners. He also said, after just looking at some wood around the bottom of my back door facing, and the eaves at the back of my house. I have NEVER had problems with baby roaches in my home, except a week or so AFTER the exterminator left. That happened this time and the time they came years ago. Of course, I can't prove anything because I was asked to be outside the home for a few hours, along with my pets. I have been in the same home for over 20 years. I have heard of exterminating companies, planting 'bug eggs' in the home. I did not see them do it. All I know is I've never had the problem but twice and that was after they left the two times I've let them in. So, you be the judge.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$125
Paige S.
06/2011
5.0
pest control
+ -1 more
We called several termite and pest control companies that service our area. Of the four called, two called back in a timely fashion - within 2-4 days. Both of the ones that called came to do a site visit and submit estimates. One was $2700 more than the other for the termite control/insurance bond but it included free quarterly pest control. The one we chose, Terminix was less initial cost but we pay $75 a quarter for pest control. It was the best choice for us. They came when they said they would come, did the work they said they would do, and cleaned up after the work was done.
Description of Work: Terminix provided termite control and bond, along with quarterly pest control. Price was substantially less than their competitor and it was definitely comparable in scope. They came when they said they would come and cleaned up the workspace to my satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Scott P.
07/2007
5.0
pest control
+ -1 more
I really do not use them to much, just every once in a while. They do an okay job. Basically, I just take the paper and it says that I don t have any termites. The guy is really nice to me. He kind of just smiles at me. I pay them yearly for this service and I do not recall how much it is. I really like their turnover program. Also, if termites would happen to come, they would pay for 80 percent of the damages.
Description of Work: I had hired Terminix to lay some bait around my three bedroom home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MICHAEL D.
03/2007
1.0
pest control
+ -1 more
I should have done the work myself!
Description of Work: Terminix was contracted to spray the outside area of my home. They were instructed to call prior to coming as I have a 185 lb dog in the back yard and we would need to put him in the house. They said that this would not be a problem. However, during the time they had this contract they NEVER called, NOT ONCE. When called each time they sprayed they said they would make a note and that they would make sure to call prior to coming out the next time. Today they are pursuing legal action for $76 that I refuse to pay after the last time they sprayed. Frankly, I had, had enough.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Home inspection,
Animal Removal
FAQ
Terminix - Mobile -Termite & Pest Control is currently rated 4.3 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Terminix - Mobile -Termite & Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Terminix - Mobile -Termite & Pest Control offers free project estimates.
No, Terminix - Mobile -Termite & Pest Control does not offer eco-friendly accreditations.
No, Terminix - Mobile -Termite & Pest Control does not offer a senior discount.
No, Terminix - Mobile -Termite & Pest Control does not offer emergency services.
Yes, Terminix - Mobile -Termite & Pest Control offers warranties.
Terminix - Mobile -Termite & Pest Control offers the following services: Residential & commercial ant, mice, pest, termite & bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.