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Continental Roofing Co

Roofing, Chimney Repair, Siding,

About us

Continental Roofing Company, LLC is a father and son owned business that services the state of Alabama. We have four offices across the state staffed with helpful office staff, expert project managers, customer service driven estimators, and multiple experienced crews to service all your residential & commercial roofing needs.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Roofing. Metal, Tile, & Shingle Roofs. Gutters. Fascia. Soffit. Siding. Interior Restoration. Outdoor Rooms.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.034 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
3%
3
6%
2
15%
1
15%


Rating CategoryRating out of 5
quality
3.9
value
4.1
professionalism
4.2
responsiveness
4.0
punctuality
4.2
Showing 26-34 of 34 reviews

Tony T.
10/2015
5.0
fencing, roofing, siding
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Travis S.
08/2014
5.0
fencing, roofing, siding
  + 1 more
.
Description of Work: Repaired my roof, Fence and siding. Good company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Charles R.
04/2012
5.0
roofing
  + -1 more
They came, did an estimate and it was all good. The job went really well and I will use them again in the future.
Description of Work: I used Continental Roofing & Construction to put a new roof on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

cynthia F.
02/2012
4.0
roofing
  + -1 more
.
Description of Work: They installed a new roof on our home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth G.
06/2011
5.0
roofing
  + -1 more
I had a very good experience with Continental Roofing. Steve Croft was the salesman and my main contact person during the process. He helped guide me through the whole insurance process, and product choices. He was very knowledgeable, professional and courteous The crew did a good job with the roof, and the cleanup afterward. There were a few things that needed attention after the job was complete, and the crew came back to finish everything up. I would recommend this company to any of my friends and family.
Description of Work: Remove and replace roof, complete, including rolled roofing over my carport area. Replaced rotten decking. Extra attention was given to the problem area around my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

edward M.
05/2011
2.0
roofing
  + -1 more
See above.
Description of Work: Asked for estimate. How did it go: The man spent a lot of time just looking at the roof then tried to convince me I should have the insurance company pay for replacment of the whole roof. I clearly told him for an estimate for half the roof on the building out back and repair of the house roof, which the insurance company agreed to. The man was saying I had hail damage when no one in our area remembers seeing or hearing any hail fall. I am all about fairness but in this case the issurance company would be out the money and then my rates would probably go up. Obviously I will not be using this company. If he did not want the small job he should have just told me.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from Continental Roofing Co
Our estimators try to give the best advice possible. We did indeed have one of the largest hail storms in our history April 11th, 2009. It did hit the zip code of customer. Hail damage to a roof will not have an immediate affect on the roof. However over time the roof will deteriorate more rapidly . It is not a matter of trying to take advantage of the insurance company but trying to advise customer to get the coverage that they pay for. It is our regret that our estimator was unable to convey to customer that we try to look out for their best interest.

karen D.
04/2011
5.0
roofing
  + -1 more
They were excellent. The price was good. The insurance paid for it. I would rate them highly and would use them again in the future.
Description of Work: I used Continental Roofing & Construction to put a complete new roof for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg T.
12/2010
2.0
roofing
  + -1 more
The initial consultation was very professional. However, when the roof was put on I discovered that the ridge vents didn't cover the same area that was cut out for them. There was approximately 1 foot on either end of each section of ridge that was covered only by shingles. It took me 3 months of steady calling to get them to come out and do something about it. When they did, they installed a different model of ridge vent over the affected areas adjacent to the original. It was very noticeable, but with the hard time I had getting them there in the first place, I gave up on getting anything done. When they did my roof, they used crews of non-English speaking workers not supervised by anyone who did. Also, there were shingles left in the yard when the second vent sections were installed.
Description of Work: roof replaced

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$5,000

Response from Continental Roofing Co
Going back to our records we received re-work order on 11/09/2009. We recorded that re-work had been completed on 11/12/2009. This is the last contact we had with the customer. Continental has provided service to thousands of satisfied customers and we strive to provide superior customer service to all. We regret if Member did not receive our best.

Dan H.
05/2010
1.0
roofing
  + -1 more
This is an awful company. They do allot of advertising and a friend recommended them to us, but we wish we had gone with another company. They use nothing but Mexicans to do the work, none of them spoke English, we weren't able to express concerns to them during the job as a result. Many of them exposed themselves while urinating in our backyard. My wife was extremely upset ! They left a huge mess on our property and the roof is still not right. Missing shingles, uneven spacing, damaged gutters, damaged fascia board, shingles sticking up, they made a huge mess of our attic after cutting ridge vent. They didn't arrive on time, would just up and leave during the job, constantly left us a mess to clean up. Just the worst experience ever ! Their slogan is "We're on top of it", nothing could be further from the truth ! We filed a complaint with the BBB, they have yet to respond to it. AVOID AT ALL COSTS !!!!!!
Description of Work: Our roof had storm damage and needed to be replaced completely.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,600

Response from Continental Roofing Co
We, his friend that recommended us and as many as 6,000 customers disagree with the member that we are an awful company. The following is our original response to the BBB complaint that they felt not worthy. We received email on 8/19/2009 about issues she had with her roof. John Buis met with the member immediately. John met with her and addressed all of her issues. At that time we settled the final invoice. If you read the email you will see that all issues needed to be resolved before they would make final payment. Repairs began on 8/25/2009 and the customer paid on 9/9/2009. At that time we deducted the late fees. We replaced some fascia boards in an attempt to make customer happy at no charge to her. The issues with her fascia and gutters are general maintenance items that need to be addressed over time. The wood was rotten. Wood will rot over time if not properly maintained. Please refer to our original contract. We were not contracted to do any repairs to the fascia or gutters. Customer may be trying to sell the home and may be attempting to get us to do routine maintenance on the home. (The fact that their address is now an apartment in Florida makes this more likely). Customer was completely satisfied in September of 2009 and now seven months later they are filing a complaint. We have on file all documents with regards to this case. Continental has done everything we can do to make this customer happy.
    • 1
    • 2(current)

Contact information

8006 Madison Pike Ste 4, Madison, AL 35758

http://www.www.continentalroofing.net/locations/1/north-alabama

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Chimney Repair,
Siding,
Fencing,
Air Duct Cleaning,
Outdoor Kitchens,
Gutters,
Decks and Porches

FAQ

Continental Roofing Co is currently rated 4 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Continental Roofing Co accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Continental Roofing Co offers free project estimates.
Yes, Continental Roofing Co offers eco-friendly accreditations.
No, Continental Roofing Co does not offer a senior discount.
Yes, Continental Roofing Co offers emergency services.
Yes, Continental Roofing Co offers warranties.
Continental Roofing Co offers the following services: Roofing. Metal, Tile, & Shingle Roofs. Gutters. Fascia. Soffit. Siding. Interior Restoration. Outdoor Rooms.

Contact information

8006 Madison Pike Ste 4, Madison, AL 35758

http://www.www.continentalroofing.net/locations/1/north-alabama

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM