HomeCraft Gutter Protection

My experience with the salesperson John as well with the company was superb. Heidi E in Colorado Springs.

Nothing was done that was discussed and agreed to and paid for. Long story of what went wrong. Do not go with this company; save your money. Oh yes, the price started at over $6600 and ended at $1300. That should have told me that something major was wrong.

Quick turnaround. Really pleasant people!

Excellent installation and customer service

I purchased on Thursday and install was complete by Friday! Professional crew cleaned up after completing.

Overall experience was very good. The installers arrived on time, were very pleasant to work with and finished the job within the time that was promised.

They did a good job installing gutters , but fell to clean roof. They are to come back a week later to clean roof. This is not good service.

The installers were very professional and maintained the condition of my property throughout the install.

It took the crew four trips to complete my gutter install. The last trip was to install a downspout they completely forgot and then told the contractor it had been installed. I had to call twice to get this accomplished after the contractor came out and verified the last downspout had indeed not been installed. The crew did not clean up after they were done. I picked up screws, brackets, cutouts from the new install. They left an entire downspout. The contractor came out and verified this and removed them. The contractor, Rob, was probably the only good aspect of the install. If I called him, he returned my call almost immediately. When it was necessary for him to follow up on the project and verify that the work had not been completed, he was at the house as promised. I would probably take them off of HomeAdvisor recommended list.

Project went quickly and smoothly. All appointment times were kept and pricing was upfront without any surprises. Salesman and work crew were all professional and polite.

Very professional.Communicated well.Very satisfied with the end result.Happy with cleanup upon completion of the installation.

Very quick and detailed work done. Installers were very nice and answered all my questions

Quality customer service and quality work! They were prompt, honest and had competitive pricing. We had a hurricane two days after they completed the gutter project and the gutters held up. I also appreciated the manager coming afterwards and checking the work.

They are awesome

Gutters were just installed, hopefully they take care of problem I"m having. Installer did a very nice job.

great work and willing to share knowledge on future possible issues and nonissues... really appreciated that... thank you!

The actual installers did a very good job. My problem was with the the sales rep, project manager, and district manager.

Great experience! Quick and easy!

Nothing

We are very pleased with the gutters and the crew who installed them. They worked hard in sometimes difficult working conditions. Getting to this point was a frustrating and stressful process. After work started (4 days late) we learned that it would cost an additional $11,000.00 to finish the job. The facia boards needed replacing. We had received other estimates but Melvin, our salesperson, had stated it did not need replacing. But if any were found that needed replacement ,*they would take care of it*. Eventually, an agreement was reached that cost us only a few thousand dollars over contracted price so the job could be completed, over a week past the completion date. Appointments were missed or late, calls were not returned and thousands of dollars above contracted price made this a frustrating and expensive experience and left this customer feeling taken advantage of.

Only thing that gave me heart burn was scheduling, the work done was good, the quality of gutters seems to be good.

sales rep was a little pushy but quite knowledgeable and competent

Stephen the sales rep was thorough and knowledgeable. Installers came the next day and we had a hard rain that night. The product worked as promised.

Great guys!

Great job done with experienced installation crew.