Five Star Flooring USA, Inc.

carpet installer, hardwood floor specialist, flooring contractor,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With over 150 years of combined experience serving the Dothan, AL and surrounding areas, Five Star Flooring is your solution for all your home flooring needs. We take great pride in our extreme professionalism, timeliness, and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question of who to call. Satisfaction guaranteed!

Business highlights

47 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.6
Showing 76-100 of 202 reviews

Tomi S.
03/2021
5.0
Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

kandra p.
03/2021
5.0
It was a good experience i would recommend you all to anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$640

Wayne B.
02/2021
2.0
In the beginning I was told this project would be cheaper than if I had done it myself with Lowes flooring, in fact not only was it not cheaper it was several hundred dollars more. My second issue is the gentleman that came out to measure the job, There were two crucial mistakes both in his favor financially, when heâ s over measured the job and he also wanted more money down and then was originally agreed upon, the workers themselves once they came to do the job they were great they did a good job, My issue again is with the gentleman that came out and with the original cost estimate

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
2.0


John L.
02/2021
5.0
Second time using 5 Star Flooring. I will never use anyone else. Whether it is a whole house or a few rooms, they are fast and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Robert G.
02/2021
5.0
My husband and I thought it was going to be more than two men, great team work,they was kind people,they did a great Job, We are very please.I have recommended them to other.They did what the contract said ð ð ¾

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Lisa J.
02/2021
5.0
The floor crew worked hard. & did a tremendous job! I love the flooring.. The guys in the crew were John, Matthew, & Scott. (not positive about the 3rd guys name) I highly recommend Five Star Flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$14,160

Betty J.
02/2021
5.0
Showed up on time .did a good job with installation and clean up

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary K.
02/2021
5.0
James, who I thought was the lead man or should have been was very professional and by far the hardest worker of there 2 man crew! He put in the extra effort to insure both my wife & I were happy with the finished product.......and we are!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,436

Andy L.
02/2021
5.0
They show up on the day they say and workers where courteous . Replaced everything back where it was.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bettye B.
02/2021
4.5
They came in started the job. If they ran into a problem they handle it. Cleaned up behind their self ...very professional and that mean so much. We love are bathroom floors. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$1,845

Donald B.
01/2021
5.0
I was very pleased with the professional workmanship and installation of my new flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Theresa N.
01/2021
5.0
Great overall experience. !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vonda B.
12/2020
5.0
I am very happy with the new news that were installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,700

Margaret M.
11/2020
5.0
Patient i had to keep putting them off while waiting on some other work to be done. Prompt and efficent. Friendly work completed and very well done. Would highly recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dianne B.
11/2020
5.0
They were very kind and professional and I am very pleased with my new floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,180

Maria h.
09/2020
5.0
They were efficient, and professional and exacting. They did an excellent job. We are very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Bobby H.
09/2020
5.0
They were very professional and their service was phenomenal i will tell everyone about them because i want this company to stay around forever. You will be pleased!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edna B.
08/2020
4.0
I really would recommend this company. They came to the house to get measurement, with samples and was able to give me a price for everything. Also they have a company that was able to finance it for 0% .

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Steve C.
08/2020
5.0
Very pleased floors look great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin J.
08/2020
5.0
Very professional and costumer oriented. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara P.
07/2020
5.0
Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darlington P.
07/2020
4.0
No comments.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Steve W.
07/2020
5.0
honest and fast. great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cordelia Y.
07/2020
5.0
They were professional and worked diligently till job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DANIELLE K.
06/2020
5.0
Let me just say to John, son Adam, Scott, Matt and James, we love our floors and you guys are the best. Can't wait to see yous when you finish the back porch! Keep up the great job yous all do!!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3123 Ross Clark Circle, Suite 3, Dothan, AL 36303

http://www.fivestarflooringusa.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

carpet installer,
hardwood floor specialist,
flooring contractor,
ceramic tile installer,
marble contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Five Star Flooring USA, Inc. accepts the following forms of payment: CreditCard
No, Five Star Flooring USA, Inc. does not offer free project estimates.
No, Five Star Flooring USA, Inc. does not offer eco-friendly accreditations.
No, Five Star Flooring USA, Inc. does not offer a senior discount.
Yes, Five Star Flooring USA, Inc. offers emergency services.
No, Five Star Flooring USA, Inc. does not offer warranties.

Contact information

3123 Ross Clark Circle, Suite 3, Dothan, AL 36303

http://www.fivestarflooringusa.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day