Five Star Flooring USA, Inc.

carpet installer, hardwood floor specialist, flooring contractor,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With over 150 years of combined experience serving the Dothan, AL and surrounding areas, Five Star Flooring is your solution for all your home flooring needs. We take great pride in our extreme professionalism, timeliness, and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question of who to call. Satisfaction guaranteed!

Business highlights

47 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.6
Showing 1-25 of 202 reviews

Janice M.
09/2024
5.0
Sales staff Chris Bell, very knowledgeable and respectful. A very nice person. Installer Zack. Was a pleasure to work with. Very good at his craft. Overall I am so happy with the experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Buddy W.
09/2024
5.0
Seamless experience. Fast and efficient. Courteous workers and left the area clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shawn M.
06/2024
5.0
Quick response with reasonable pricing. Job completed with a week of first contact. Great company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alec S.
04/2024
5.0
Fast, quick and efficient when it came to the install. One piece was not to my liking and they came back out to fix it right away. Also they advertise a lifetime warranty with their vinyl so if any defects do occur that werenâ t at the fault of the owner they will come and to fix it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary M.
03/2024
5.0
I needed work down within a few days. They made it HAPPEN!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Carl V.
02/2024
5.0
Overall great experience with this company. They did a great job on the flooring itself and went the extra mile to accommodate a 93 year old elderly man.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Felisa M.
01/2024
5.0
Fast. Impressed only one person did the entire job, including moving furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,500

Russell W.
10/2023
5.0
Great job! Would recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Nathan R.
09/2023
5.0
I recently had water damage from a bursted pipe at my new home. It was a nightmare. But, it was made so much better by Five Star Flooring. They came out right away to provide my insurance with an estimate. As soon as they could, they were onsite and fixing the problem. Julio was the installer and he went above and beyond to repair my home like new. Bob and his team at Five Star met any needs I had and quickly resolved any questions before and during the installation. I’d give them 100 stars if I could. Honest, straightforward, and hardworking. These guys are the best I’ve ever worked with for home repairs. They should be your first and only call. They’ve gained my business for life!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James W.
08/2023
5.0
Tim the tile man was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Nancy F.
07/2023
5.0
What a great job! We love our new floors. From sales to prep to installation, my husband and I were pleased with the entire process. Everyone was a true professional and took pride in their work. Everyone with whom we dealt has been with the company for 20+ years and the experience and professionalism showed. Thank You Five Star USA !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$20,000

Rick W.
06/2023
5.0
Very Professional group. I was impressed from Day 1.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1

Cheryl B.
06/2023
4.0
Be prepared for a language barrier if Guatemalas are doing the work. They are extremely hard working and eager to please.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Marie A.
06/2023
5.0
They cared about the quality of work they did. Took their time and did it correctly. Cleaned the work area each day, were polite and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shelly S.
05/2023
5.0
Everything went well. I would hire again

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$47,001

Sara D.
05/2023
5.0
Didn't take long and very polite and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mattie G.
05/2023
5.0
They made it easy for me aquire the help I needed in a pleasant and easy way to receive the help that was needed. I recommend them for any jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ROBERT H.
04/2023
5.0
This company is awesome. They kept us informed daily and were very responsive to any of our phone calls. Is you want your floors done in Dothan, call this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane R.
03/2023
5.0
They are the epitome of what a customer service-based company should be! Professional yet personable! The owner is very dedicated to his customers and the employees take pride in their work! They excel in all areas! Very competitive in pricing, quality and peace of mind! Iâ ve use them before and Iâ ll use them again!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam B.
03/2023
5.0
Absolutely love my hardwood floors! They done an Awesome Job!! They were very Professional and I highly recommend this company! I hated that I wasted so much time trying to get what I wanted from other companies. Five Star Flooring had exactly what I wanted and scheduled the installation 2 days after the estimate!! Thanks to everyone at Five Star Flooring! Excellent Service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

MIKE B.
03/2023
5.0
5 Star Flooring is very experienced in this trade. They did an EXCELLENT job installing new flooring in our home and the 4 man crew was very professional and knew what they were doing. We HIGHLY recommend this company for any flooring need you may have.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$1,600

Cathy S.
01/2023
5.0
Exceeded our expectations on all aspects of the job. Salesman was knowledgeable of product, installers were exceptional . It was important to us to choose a company thatâ s been in business a long time with in house installers who are long time employees and that is this company.We highly recommend this company for LVP flooring needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$14,000

Preston B.
01/2023
5.0
Very professional and willing to help make our experience a pleasant one. The salesman that came to measure and made us the proposal did an excellent job. Explained the product and the installation process perfectly. We could not be more pleased. Hats off to Chris Bell for an excellent job. Would highly recommend this company to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bettye B.
12/2022
4.5
We were very please with the jobs they have done for usâ ¦

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Susan S.
12/2022
5.0
Prompt service, made sure the job was done right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3123 Ross Clark Circle, Suite 3, Dothan, AL 36303

http://www.fivestarflooringusa.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

carpet installer,
hardwood floor specialist,
flooring contractor,
ceramic tile installer,
marble contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Five Star Flooring USA, Inc. accepts the following forms of payment: CreditCard
No, Five Star Flooring USA, Inc. does not offer free project estimates.
No, Five Star Flooring USA, Inc. does not offer eco-friendly accreditations.
No, Five Star Flooring USA, Inc. does not offer a senior discount.
Yes, Five Star Flooring USA, Inc. offers emergency services.
No, Five Star Flooring USA, Inc. does not offer warranties.

Contact information

3123 Ross Clark Circle, Suite 3, Dothan, AL 36303

http://www.fivestarflooringusa.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day