Five Star Flooring USA, Inc.

carpet installer, hardwood floor specialist, flooring contractor,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With over 150 years of combined experience serving the Dothan, AL and surrounding areas, Five Star Flooring is your solution for all your home flooring needs. We take great pride in our extreme professionalism, timeliness, and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question of who to call. Satisfaction guaranteed!

Business highlights

47 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.6
Showing 51-75 of 202 reviews

Ann E.
02/2022
3.5
So far everything is good with our new carpet. 3.5 stars because the communication was not that great and we were put off a day. Our installer was great but he was a one man team, do not know how he did it!

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Pamela D.
02/2022
5.0
Jason, John and Roy arrived promptly. They were professional, courteous, efficient and helpful. They kept me informed of their progress, asked for my input and completed the job in one trip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,300

Pamela C.
02/2022
5.0
Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Mary C.
01/2022
5.0
All individuals went above and beyond on this project. They communicated with me from the beginning and each step of the way. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon E.
12/2021
4.0
Fair price. Quick install.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Rebecca C.
12/2021
4.0
It was wonderful and great people to have in your home. They moved the furniture and replaced it. The work was outstanding. The floor workers went out of their way to help me solve problems that popped up. The only reason I put 4 stars is because my shower seat is too high. I am aging which means not getting younger by any means and also handicap. Hence, the need for a sit down shower being built. We had a problem with the hot water in the shower but Vincent was nice enough to help my grandson solve that issue. Very friendly people. I definitely recommend them just be aware of all situations.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0


Reggie C.
12/2021
5.0
Professional, polite, timely, clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,000

Leonita N.
12/2021
5.0
Billy & Mellisa Coffey did a great job replacing the old linoleum in my bathrooms with vinyl plank. They arrived early, explained the process, and started working. They were very friendly and efficient. By noon, they had finished and cleaned up the debris. I love my new bathroom floors!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leonita N.
12/2021
5.0
Installers (Billy and Mellisa) showed up on time and got right to work on installing luxury vinyl plank flooring in both of the bathrooms in my house. They did an excellent job and cleaned up when they were finished. I am very happy with the results and highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$586

Mike B.
12/2021
5.0
Very good company with Very experienced personnel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jan R.
10/2021
5.0
Very professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rayburn S.
08/2021
5.0
Outstanding in all aspects. You will happy you used them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$27,003

Kathleen P.
07/2021
5.0
Friendly and professional. The floor looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

TED B.
07/2021
3.0
This company did about everything just like 99% of all businesses do today. They will tell you one thing and then do something else. The job they did was about what I would call average. They showed up about an hour to an hour and a half late, which was 10:00 am, and left at 9:00 pm. They were in a rush to finish the job because they were pulled off of a big job they were on to do mine. They should have taken 2 days to do my job and not cut corners. Like I stated earlier, 99% of all businesses today operate like this. Sad to say but nobody cares today. Get the money and move on.

Rating CategoryRating out of 5
quality
2.5
value
3.5
responsiveness
2.5


Kenneth A.
07/2021
5.0
They did a great job, at a reasonable price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary B.
07/2021
5.0
Hard working punctual friendly crew

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

caroline r.
06/2021
5.0
The crew that came to work on our tile worked extremely hard! We are very pleased with the job they did. The tile work was perfection!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,200

Iraida A.
05/2021
5.0
I love my floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gene O.
05/2021
5.0
Great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,800

James W.
05/2021
4.0
good

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$3,700

Nelson D.
05/2021
5.0
They stand behind their work. We are very happy with our floor!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Steven w.
04/2021
5.0
Very prompt with the estimate and work was completed a week later. One day service, yeah and Roll Tide.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,270

Ambur L.
04/2021
5.0
They worked efficiently and fast. Price wasn't bad either

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$850

Linda G.
04/2021
5.0
Great every time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,400

Connie F.
03/2021
5.0
The worker cleaned up after himself and was polite the entire time R

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Contact information

3123 Ross Clark Circle, Suite 3, Dothan, AL 36303

http://www.fivestarflooringusa.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

carpet installer,
hardwood floor specialist,
flooring contractor,
ceramic tile installer,
marble contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Five Star Flooring USA, Inc. accepts the following forms of payment: CreditCard
No, Five Star Flooring USA, Inc. does not offer free project estimates.
No, Five Star Flooring USA, Inc. does not offer eco-friendly accreditations.
No, Five Star Flooring USA, Inc. does not offer a senior discount.
Yes, Five Star Flooring USA, Inc. offers emergency services.
No, Five Star Flooring USA, Inc. does not offer warranties.

Contact information

3123 Ross Clark Circle, Suite 3, Dothan, AL 36303

http://www.fivestarflooringusa.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day