Five Star Flooring USA, Inc.

carpet installer, hardwood floor specialist, flooring contractor,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With over 150 years of combined experience serving the Dothan, AL and surrounding areas, Five Star Flooring is your solution for all your home flooring needs. We take great pride in our extreme professionalism, timeliness, and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question of who to call. Satisfaction guaranteed!

Business highlights

47 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.6
Showing 151-175 of 202 reviews

JAMES W.
06/2018
4.0
Overall Good. Wanted to sell product but no follow up after installation. I believe this is a must in this day and age.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$8,100

Dina S.
06/2018
5.0
They have been very good and worked with me on price. Very great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melvin J.
06/2018
5.0
They came out and were very professional. They did the job quickly and I am very pleased with the way it turned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kem M.
06/2018
5.0
Everything went fine and Bob's communication was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert K.
06/2018
5.0
They are experienced. They brought samples out to the house to help me decide what I wanted.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Kim B.
06/2018
4.5
They were on time, very amiable, they also moved furniture and they were very quick to get the job finished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Larry K.
06/2018
5.0
They did a really nice job on the flooring. They were there when they said and they were done when they said and they were polite. The give good service. The guys knew exactly what they were doing, and had it well organized.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Alfredo K.
06/2018
4.0
The guys came over and worked diligently until it was finished. The guys were friendly. I would recommend their services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

James J.
06/2018
4.5
This company has terrific people to work with. They come to your home take measurements and bring samples to show. The choice is all yours

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Judy H.
06/2018
5.0
The installers were excellent. They not only did the job but went above and beyond to help us with many other things. They were very professional and I am just extremely happy and can't say enough good things about them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia B.
05/2018
5.0
The salesperson was very prompt. He gave me the price and was able to have the installer there within two days. The installer was very professional and did a wonderful job. I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,158

Carol R.
05/2018
5.0
Extremely helpful, honest, did the work in a timely manner and best to their ability. Perfectly professional. I would give them 5 stars no doubt in comparison to other contractors I worked with. They even special ordered the exact tile that I wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia B.
05/2018
4.0
Installer did a wonderful job but didn't haul the old material away. The floor is beautiful.

Rating CategoryRating out of 5
quality
3.5
value
5.0
responsiveness
3.5

Yes, I recommend this pro

Anita L.
05/2018
5.0
Five Store Flooring was very prompt, dependable, and accessible during the process.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rachel L.
04/2018
4.0
They damaged my walls but they were willing to fix it. Once it was all done I was pleased with the carpet install.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry H.
04/2018
5.0
Very good at what they did; the took their time and did it right.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ken H.
04/2018
5.0
They did an exceptional job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

David P.
04/2018
5.0
They did an execellant jod.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kent J.
04/2018
1.5
5 to 7 day project took 16 days chipped tiles and after replacing they chipped the one next to it and tried to cover up with grout the tiles are so uneven we trip on them and they left the house a mess no furniture was covered and everything was a total mess and then they ate everything in the house will never use them again

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$20,800

Christofer A.
03/2018
5.0
Fantastic customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shonda N.
03/2018
5.0
Above and beyond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott J.
03/2018
5.0
They did a top notch job. They started when they said and even finished before the quoted time even through a challenging job. They went above and beyond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Jamie B.
03/2018
5.0
They did a great job! Great customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Rob Z.
03/2018
5.0
Great results, on-time workers that worked their tails off to make us happy. Quality results for the money. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

Contact information

3123 Ross Clark Circle, Suite 3, Dothan, AL 36303

http://www.fivestarflooringusa.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

carpet installer,
hardwood floor specialist,
flooring contractor,
ceramic tile installer,
marble contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Five Star Flooring USA, Inc. accepts the following forms of payment: CreditCard
No, Five Star Flooring USA, Inc. does not offer free project estimates.
No, Five Star Flooring USA, Inc. does not offer eco-friendly accreditations.
No, Five Star Flooring USA, Inc. does not offer a senior discount.
Yes, Five Star Flooring USA, Inc. offers emergency services.
No, Five Star Flooring USA, Inc. does not offer warranties.

Contact information

3123 Ross Clark Circle, Suite 3, Dothan, AL 36303

http://www.fivestarflooringusa.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day