Five Star Flooring USA, Inc.

carpet installer, hardwood floor specialist, flooring contractor,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With over 150 years of combined experience serving the Dothan, AL and surrounding areas, Five Star Flooring is your solution for all your home flooring needs. We take great pride in our extreme professionalism, timeliness, and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question of who to call. Satisfaction guaranteed!

Business highlights

47 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.6
Showing 126-150 of 202 reviews

Deborah C.
02/2019
5.0
The installers did a wonderful job. The vinyl we bought scratched the first week. I thought this vinyl plank was not supposed to scratch easily.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Richard P.
02/2019
5.0
fast and very clean workers. kept area very neat. cProfessionals.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$185,400

Corey B.
01/2019
2.0
They were not professional at all. They didn't finish in a timely manner. I do not recommend using this company.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
2.0


Chris H.
12/2018
5.0
Very good at communication and following through with promises made

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Gloria F.
09/2018
5.0
He did vinyl flooring work. The work quality was excellent, crew is very knowledgeable. Excellent workmanship, on time to do the work and very efficient. They were also very accommodating my scheduling needs.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Linda W.
09/2018
5.0
They did a great job, they have good products and we were really satisfied with his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Abraham L.
09/2018
5.0
All of his service reps are highly qualified and polite, they tend to business and are professional in every aspect of their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rose P.
09/2018
5.0
Five Star Flooring responded instantly after using the HOME ADVISOR website and gave us such a good price on what we wanted we hired them on the spot. They did a wonderful job and we could not be more pleased. Great service and very nice people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sarah M.
09/2018
5.0
I hired them to replace my flooring. They've been around since the 50's and are very courteous and reasonable. They were able to do the work immediately too so it was very convenient for me. I was very pleased with the outcome as well. They really did a beautiful job. I would definitely recommend them to my friends and I plan on using their services again on another property I own very soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia H.
09/2018
5.0
No comment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James J.
09/2018
4.5
They are very helpful. They were on time and there when they said they would be.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Deborah Z.
09/2018
5.0
They are over and beyond. They go out of the way to make sure you are pleased with what you got. They answer all your questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy F.
09/2018
5.0
They made it easy. They were there when they said they would be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adriane H.
09/2018
5.0
They were very helpful and on time. Very happy with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glen B.
09/2018
5.0
On time, courteous and a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry C.
09/2018
5.0
I think they were very helpful. He came over and showed us different patterns. They were Johnny on the spot getting it done and fulfilled all of their commitments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bobby H.
09/2018
5.0
They put carpet down. They guys that put it down were really good and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Lori N.
09/2018
5.0
Really pleased with their work. We have recommended them to other people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat A.
09/2018
5.0
Everyone was courteous and helpful. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

james T.
08/2018
5.0
Showed up when they said would. Gave us suggestions on how to better layout the flooring for the look we wanted. Very professional and the work they did was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandy B.
08/2018
5.0
We got a very good quality carpet for a very reasonable price. They removed any furniture, the old carpet and padding too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dudley W.
08/2018
4.5
Very nice personnel quote was just too HIGH!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0


Sandra S.
08/2018
5.0
He worked very efficiently and his prices were awesome. He did everything I needed him to and exhibited a wonderful work ethic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William C.
08/2018
4.5
It showed up when they were supposed to, they did the job in less time than originally expected, and they cleaned up after themselves so well that it was almost like they weren't even there! Great job!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Walt D.
07/2018
2.0
To be aware of what the salesman promises is what you get & to return your calls plus to keep their customers informed by the owner or sales personnel. Be very careful when dealing with this company. I was not very happy with my experience with the owner or the sales department, but luckily the installers were great.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
0.5


Contact information

3123 Ross Clark Circle, Suite 3, Dothan, AL 36303

http://www.fivestarflooringusa.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

carpet installer,
hardwood floor specialist,
flooring contractor,
ceramic tile installer,
marble contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Five Star Flooring USA, Inc. accepts the following forms of payment: CreditCard
No, Five Star Flooring USA, Inc. does not offer free project estimates.
No, Five Star Flooring USA, Inc. does not offer eco-friendly accreditations.
No, Five Star Flooring USA, Inc. does not offer a senior discount.
Yes, Five Star Flooring USA, Inc. offers emergency services.
No, Five Star Flooring USA, Inc. does not offer warranties.

Contact information

3123 Ross Clark Circle, Suite 3, Dothan, AL 36303

http://www.fivestarflooringusa.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day