White Shovel Landscapes

Landscaping, Mulch and Topsoil, Drain Pipe Installation

About us

White Shovel Is a professional residential Design and Installation company, serving North Alabama. Our Design Process is exciting and visual, we offer In-Home On The Spot Designing, on actual photos of your home. This is done with Landscape Photo Design Software, at your kitchen table or on your front porch. This in depth visual design process connects with you visually, allowing you to see a variety of angles you would never see in a normal design process. Things like "how will your plants look in 5 years, or what will your blooming shrubs look like against the color of your shutters, and what will a tree do for the balance of your home when installed, all this and much more". Our designers are professional, and trained for quick, efficient, low-maintenance designs.

Business highlights

15 years of trusted experience
Family Owned & Operated

Services we offer

Landscape Installation, Bubbling Rock Fountains, NO GRIND -Tree Stump Removal, Drip Irrigation, Gravel Walk Ways, & Dry Creek Beds.

Services we don't offer

Lawn Maintenance, Retaining Walls, Patios, Pergolas, Fire places, Outdoor kitchens

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

8%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.4134 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
16%
3
10%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.5
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 101-134 of 134 reviews

Alain M.
05/2015
5.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Bonnie C.
04/2015
5.0
landscaping
  + -1 more
unknown
Description of Work: Sodded a section of my yard and planted and cleared two flower beds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Christine C.
01/2015
5.0
landscaping
  + -1 more
unknown
Description of Work: White Shovel Landscaping trimmed the shrubs, spread mulch in all the beds, and installed sod on the front lawn. The work was done well and quickly, but it took several days for them to remove the portable dumpster from the front of the house. Finally I had to call and request that it be moved. I wish that they had offered to give me the left-over sod for bare spots in the back yard instead of throwing it into the dumpster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Linda S.
01/2015
2.0
landscaping
  + -1 more
See above.
Description of Work: Walked around yard and said d I should pick one area. Picked front. Live in a garden home and across front of house is very small. Made plans for him to return with plan and pictures. He came as planned with two pictures on laptop. I asked him to send them to me. Never got them. Contacted him again before appointment for me to sign contract for work. Told him no pics. I just wanted to see them again and show them to my son. Still no pictures. I cancelled next appointment. Price he quoted for minimal work was just under $2,000. Not a good value. He was somewhat arrogant and I think he was looking for a $10,000 job. In view of this and the fact that I saw the two pictured only one time and they were not provided to me, I decided that this wasn't in my best interest. I do not recommend this provider.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Gail L.
12/2014
5.0
landscaping
  + -1 more
unknown
Description of Work: They did well - had a nice crew. My only concern is that a few of the azalea shrubs have died and I have notified them because they promised replacement of the bushes that died. To date I haven't heard from them but they may be waiting until Spring to replace them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Tena H.
12/2014
5.0
landscaping
  + -1 more
unknown
Description of Work: They did an excellent job!!!! Chriss and his crew were great to work with! We would definitely recommend and would use them again!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Judith F.
12/2014
5.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie C.
10/2014
4.0
landscaping
  + -1 more
unknown
Description of Work: We discussed several options for the future but that I was not prepared to do at this time.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Rebecca T.
10/2014
1.0
landscaping
  + -1 more
unknown
Description of Work: My husband met with representative as I had emergency and was unable to. He was not |left with photo image of their recommendations and was told he would email it to us. I have |left text message and sent email requesting a copy of their suggestions. To date, have |received no reply. Therefore, have no idea if we could use them in changing our landscape.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0


Response from White Shovel Landscapes
It is unfortunate when a client would feel this way, I'm sure it's easy to send text messages, and emails, unfortunately as we tried to explain, the photos are for ideas, there are 3 appointments and if you cancel with out going to all three, you might end up with the wrong idea, the photos are not just an idea for your home, they are many ideas for your home, and a designer uses these in the planning process that you purchased on Angie's List. During the second appointment the designer goes over the photos in detail, explaining the reasons for plant placement, and how each design is meant to flatter your home. If you were called away on emergency, the designer would love to reschedule that appointment, unfortunately we would never just email over photos and leave our clients completely uninformed. Some how being able I just don't feel that it's right to send a few text messages to a landline and not respond to replies to emails and then get on Angie's list to attempt to ruin our name. Our designers put an enormous amount of passion into each design, to not show up for your appointment after 3 hours of design time, can be very disappointing, and there is not a designer on our team that wouldn't beg for you to reschedule after that much work. I wish people could take the time to pick up the phone and call before writing reviews that bear such a devastating weight.

Linda S.
09/2014
4.0
landscaping
  + -1 more
.
Description of Work: Looked over yard. Had me select one part (front). Discussed colors, arrangements I liked. Came back with two options. I asked for pictures. Never got them. After consideration, I decided they didn't fit type of house or arrangements we discussed. Would not use this business again.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


CYNTHIA T.
09/2014
5.0
landscaping, lawn service, mulch
  + 1 more
unknown
Description of Work: They removed all of our old bushes and prepared the beds and planted a new design that we chose from the options they came up with. They put on new mulch and put in a brick edging. We are very pleased and they were very efficient, professional and nice to work with. They even told us they will come back in the winter and tell us what to trim and how.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from White Shovel Landscapes
Thank you so much for your feedback, it was enjoyable to work with you. Please let us know if there is anything else we can do for you.

Joni J.
08/2014
5.0
landscaping
  + -1 more
unknown
Description of Work: Purchased a promotional package of mulch as well as additional mulch for our back yard. The price was good with a quality dark brown hard wood mulch. The work was completed efficiently by two men who were prompt and professional. It took about three weeks to line up a date and it had to be rescheduled, however it was a busy time of year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Carol G.
08/2014
4.0
landscaping
  + -1 more
unknown
Description of Work: The Angie's List offer was for consulting and a plan for landscaping. I met with the rep twice and decided their style was too formal for me. The representative tried to incorporate my ideas and suggested doing only part of the design, but this did not work for me. Because I did not want the work to be done, I cancelled the third visit which was to be an estimate of costs. |

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from White Shovel Landscapes
We thank you very much for your review, it is always our desire to please our customers and only to leave happy customers. Our company is based on very low maintenance landscapes and to some people who desire more English garden landscapes and desire that they be low maintenance (trimming once a year) sometime it is just not possible. We thank you sincerely for your feedback and I hope this response reflects an accurate view of what our company has deemed most important in the busy age that we live in.

Nancy B.
07/2014
5.0
landscaping, lawn service, mulch
  + 1 more
unknown
Description of Work: After the rain finally stopped they were able to put mulch around my shrubs. Second time I have used them and I will use them again. Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from White Shovel Landscapes
Thank you for your review [member name removed]. Look for our Mulch deal again next July, I hope to serve you again soon, it has been a pleasure.

Bernice S.
07/2014
1.0
landscaping
  + -1 more
unknown
Description of Work: they came out to evaluate but the person did not leave an estimate for me to review, we agreed that he would leave it in my mail box
Rating CategoryRating out of 5

Response from White Shovel Landscapes
I sincerely apologize for the inconvenience, we will look for ways to avoid this type of mis-understanding in the future [member name removed]. We can only hope that you haven't given up on us quite yet. Thank you for your interest in our company.

Lynne H.
07/2014
5.0
landscaping, lawn service
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from White Shovel Landscapes
Thank you so much for your review, I hope that you are also happy with our extensive warranty and advice service. Please feel free to give us a call at any time, the team would love to hear from you Ms. [member name removed], you are truly a great customer.

Stufyh C.
06/2014
5.0
landscaping
  + -1 more
unknown
Description of Work: White Shovel did provide the design and estimate for a bid for the work I need completed. However, I'm not ready to complete the project at this time. Isaac was very prompt and explained everything in great detail.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from White Shovel Landscapes
Thank you so much for your review. I am interested in how we could do better with our punctuality, and while the prices we put on our contracts are exact to the penny. I would like to inform you that we have some great deals going on for booking in August. Thank you for your interest in our company and for your input about how we can do better. We look forward to hearing from you.

Geno S.
06/2014
5.0
landscaping
  + -1 more
unknown
Description of Work: I received two of the three visits thus far regarding landscaping design and consultation. They've provided artist rendering of their "vision" for our landscaping, and seem to be able to fulfill much of our hopes and plans within our budget. We'll know more a bit later down the road, but for now, it's a big "thumb's up" from me!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from White Shovel Landscapes
Thank you so much for your review. I am interested in how we can do better with our responsiveness. It has truly been an honor serving you, and we hope to hear from you soon. Thank you for your interest in our company.

Nicole H.
06/2014
5.0
landscaping, patios
  + 0 more
unknown
Description of Work: They created a landscape and patio plan to accompany the installment of a pool in our backyard. They were very professional and thorough. We have not moved forward on the project yet because we are still waiting for estimates for the pool and other projects.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from White Shovel Landscapes
Thank you so much for your review, I hope that you get your pool installed to your expectation and budget. While our prices are exact to the penny I would like to inform you that we have some great discounts for projects being installed in August. Thank you for you interest in our company, the team looks forward to working with you.

Teresa K.
06/2014
5.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erika H.
06/2014
4.0
landscaping
  + -1 more
.
Description of Work: I did not use them because price was too high for the amount of work to be done. Approximate cost of service $2500.00.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from White Shovel Landscapes
We thank you so much for your review, it is very important to us about knowing where our clients stand on our company, and it has been an honor to serve you. It is unfortunate that we could not match your price expectations. There is nothing I can do as our prices are exact to the penny, however we have some great prices going on for August installation. Thank you for your interest in our company, the team looks forward to serving you in the future.

Janice C.
06/2014
3.0
landscaping, hardscaping, mulch
  + 1 more
unknown
Description of Work: White Shovel provided consulting services for landscape design. Their representative looked at the two areas with which I was concerned. The representative was not particularly impressive with his lack of landscaping experience. He suggested what were the standard stock plants, ignoring my particular soil/light constraints. He wasn't even that knowledgeable about the plants he was representing. He pushed hard for concrete hardscaping and I had the impression that this group was more about landscape maintenance services than design services. I also had the impression from their Angie"s offer that I would have a photo sample of the proposed design (such as it was) to keep. That was an additional charge. They might be useful to set up a landscaping bed for you - clearing, digging, mulching, etc. but I wasn't overwhelmed by their design expertise. I'd use a more local source for that service.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$49

Response from White Shovel Landscapes
Thank you so much for your review, it has been an honor to serve you. All of our designers are thoroughly trained and monitored with detailed reports written for each appointment. We pride ourselves in being on the cutting edge of landscape design. The only Stock plants that we work with is having to do with stock that is available from local nurseries. We try our hardest not to order plants from outside North Alabama's growing zone as they do not adapt well with even a smaller change in climate, and it is one of the many reasons outside of quality that we are able to offer our record breaking 5 year warranty on our installed plants. Thank you for your interest in our company. I hope that you can forgive us for the misunderstanding. The team would be honored to serve you again.

Kim M.
06/2014
4.0
landscaping
  + -1 more
unknown
Description of Work: I opted for the 3 consults so the landscape consultant could first see my existing landscape. At the first appt, he heard may plans to improve some areas of my front and back yard and the types of things I hoped to have planted. At the second appt, he identified some recommended perennials (they don't do annuals) recognizing the guidance I had communicated. He included colors, shade/sun levels, height, expected growth etc and included the rendering of the proposed ideas. The rendering helped me visually his suggestions. It was also very helpful as he had a laptop with a variety of plants so he could show what some of the recomendations looked like at different levels of maturity. The third consult had the updated rendering and now provided a cost estimate for their company to do the installation with mature plants and an estimate with less mature plants. He was very informative and provided helpful suggestions plus the company offers a 5-year warranty. However, the installation was more than I hoped to pay for this project. The company offers a great service and product, but more than I was able to pay.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from White Shovel Landscapes
Thank you so much for your review, it has been an honor serving you, and we hope that we can help you again in the future. While I can do nothing about the price of the projects because our pricing is so exact to the penny, I would like to inform you that we have some incredible deals going on in August and we would hate for you to miss out on getting your landscape design installed for pennies on the dollar. The team looks forward to hearing from you. Thank you so much for your interest in our company.

Cindy C.
04/2014
4.0
landscaping
  + -1 more
unknown
Description of Work: I just got the special which was the landscape photos. They did a good job, but I did make some changes due to incorrect plant selections (in relation to sun location). I would not use them because I just can't afford a landscaper to install plants.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


William W.
04/2014
4.0
landscaping
  + -1 more
unknown
Description of Work: We just need White Shovel Landscapers to come back and follow through - we have some questions about the plants - some don't look very good - they may need replacing? ALso, we are looking to put a patio in and hope they will contact us sometime in May or June regarding this matter. Thanks very much! Pam

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$10,000

Response from White Shovel Landscapes
I guess if we had ever done work in Las Vegas we would be more then happy to correct whatever needed correcting... Probably should try calling the company and seeing if you landscape is covered under a warranty, instead of leaving a review.

Contact information

1011 14th Avenue Southwest, Decatur, AL 35601

www.whiteshovel.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
233476
Trade License Locale
Alabama
Trade License Authority
Kate Terry
Trade License Expiration
09/30/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Mulch and Topsoil,
Drain Pipe Installation

FAQ

White Shovel Landscapes is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

White Shovel Landscapes accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, White Shovel Landscapes offers free project estimates.
No, White Shovel Landscapes does not offer eco-friendly accreditations.
No, White Shovel Landscapes does not offer a senior discount.
No, White Shovel Landscapes does not offer emergency services.
Yes, White Shovel Landscapes offers warranties.
White Shovel Landscapes offers the following services: Landscape Installation, Bubbling Rock Fountains, NO GRIND -Tree Stump Removal, Drip Irrigation, Gravel Walk Ways, & Dry Creek Beds.
Lawn Maintenance, Retaining Walls, Patios, Pergolas, Fire places, Outdoor kitchens

Contact information

1011 14th Avenue Southwest, Decatur, AL 35601

www.whiteshovel.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed