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Two Maids & A Mop

House Cleaning, Floor Cleaning and Waxing

About us

Two Maids and A Mop provides residential cleaning services for homeowners throughout the Birmingham area. The most customer friendly maid service in Jefferson and Shelby County. Service area includes Birmingham, Mountain Brook, Homewood, Crestline, Inverness, Chelsea, Hoover, Pelham, Oak Mountain, Alabaster, Gardendale, Irondale, Trussville, Clay, Pinson, Hueytown, & Bessemer. Call today for your free professional housekeeping quote.

Business highlights

22 years of trusted experience

Services we offer

Residential Cleaning, House Cleaning, Maid Services, Cleaning Services, Housekeeping & Housecleaning

Services we don't offer

Carpet Cleaning & Steam Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
15%
3
6%
2
5%
1
1%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 101-125 of 147 reviews

Meghan A.
03/2013
5.0
house cleaning
  + -1 more
Love having Dawn and team! Nice to know I can count on her and the Two Maids and Mop team! Thanks!!!
Description of Work: Full house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Nikki T.
02/2013
5.0
house cleaning
  + -1 more
Our house was in desperate need of a deep cleaning, which is exactly what we got. I called with short notice and was quickly put into the calendar. They called the day before to confirm the appointment which was great. The ladies who cleaned arrive in the given time frame. They who cleaned were professional, respectful and thorough. They worked until it was done and did not cut corners. The windows, blinds, and floors haven't been this clean in forever. It was a little pricier than I was intending to spend, but it was well worth it. You get what you pay for and I will certainly be using them again.
Description of Work: Dean cleaning of the home: all rooms, windows, blinds, bathrooms, kitchen, appliances, floors (tile, carpet & hardwood)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ludean W.
02/2013
3.0
house cleaning
  + -1 more
Overall it was not good at all. I asked them to make sure the master bathroom shower door was cleaned, it looked just like it did before they came and the vanity was not cleaned nor was the faucet cleaned. The stove had not been cleaned, there was debris on the stove from the night before that had not been touched.
Description of Work: I have used this service for approximately 6 months. The first couple of times was okay but went downhill from there. The service I received on 2/26/2013 was the worst. I left a note detailing what had been missed and what needed to be done. I was thoroughly disappointed when I returned home to find the stove had not been cleaned, the master bathroom vanity was not cleaned, nor was the shower door. There was dust on my jewelry box which sits on my dresser. Dresser and night stands were not cleaned.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$127

Cheryl W.
02/2013
5.0
house cleaning
  + -1 more
I tried several different housecleaning services and Two Maids and A Mop is by far the best. They do a great job and are reasonably prices. They have also been very accommodating about a couple of special requests, both about how things are done and with scheduling. Since I did try other companies, I feel very confident in using them. It's probably been about a year now and I don't plan to make any changes. It's so worth the cost to come into a clean house and have my weekends free of housekeeping chores!
Description of Work: They do general housecleaning. There are two levels of cleaning, and I rotate between them every two weeks. The lighter cleaning is thorough and takes care of what I need done. The deeper cleaning really takes care of the stuff I hate doing, like dusting some hard to get to things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Delores B.
02/2013
5.0
house cleaning
  + -1 more
They arrived on time and did an excellant job of cleaning my house. We were very happy with the job they did and we would definitely use them again in the future. We scheduled a Premium Cleaning and it was well worth the money. When they were done, my house looked and smelled very clean!
Description of Work: We scheduled the Premium Cleaning which was more involved than the basic cleaning. Two ladies arrived and cleaned my house for about 2 hours including floors, counters, and other surfaces. They brought all their cleaning supplies and equipment with them which made it easier for me. They were very pleasant while they worked and they were really interested in doing a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Sara S.
02/2013
5.0
house cleaning
  + -1 more
It was great, this is the second time I've used Two Maids and we were pleased with the result. Our priorities were accomplished on the whole and we were satisfied. Although the surfaces in other rooms besides the kitchen and bathroom (e.g., mantle) weren't cleaned, they may have ran out of time since there is a 2-hour time limit. I wish it weren't so expensive, but I feel that the price is probably comparable to other companies. However, I don't know for sure because I have never used another company.
Description of Work: I had Two Maids come to do a 2 hour general clean; my priorities were deep cleaning the kitchen and bathroom, all the floors, and general cleaning the house after that. I live in a 2 bedroom, 1 bathroom house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kim M.
01/2013
3.0
house cleaning
  + -1 more
My house has been being cleaned by another service for over a year. I was pretty pleased with them, but there was a language barrier. Also they were inconsistent on their arrival time. Therefore I searched for a new service and this one came up with very high ratings. They were prompt with their time of arrival and had called me the day before to confirm the time they would be arriving. I left them with my house to run some errands. However, when I returned there were a few things that stuck out to me at first glance. There were crumbs on my kitchen floor, so those were not swept before the floors were mopped. My sink was not properly cleaned, it is white, and there were still stains in the bottom of it. I proceeded to clean it and it did come clean. It requires a cleaner with bleach and it will come clean. My cabinets were not wiped down, or my appliances. Also they obviously did not spend enough time on my master bath shower. There were some mildew that my previous cleaner always cleaned but it was still there. I am willing to give them a second try. I try to have everything picked up, beds made etc.. I just want them to put all their efforts into cleaning my house.
Description of Work: The girls that arrived greeted me and were very nice. Had a very good first impression. Not good when I returned.
Rating CategoryRating out of 5
Yes, I recommend this pro
$155

Rachel H.
01/2013
5.0
house cleaning
  + -1 more
We got our home cleaned top to bottom. The ladies came in and tackled my house and everything was sparkling in 3 hours! I was amazed at what little time it took them to clean my office, with its walls of dusty bookshelves. They did an amazing job and I haven't found anything to complain about. We are both very pleased with the service, and will most likely be signing up for monthly service.
Description of Work: Awesome top to bottom clean
Rating CategoryRating out of 5
Yes, I recommend this pro
$245

Barba L.
01/2013
5.0
house cleaning
  + -1 more
As my husband and I get older, we just can't clean the size of our home. It's uncomfortable having "strangers" come into your home to clean everything. But not to worry, thanks to Paula, our concerns were alleviated. The first time Dawn came I fell in love with her. She trains a lot of new hires, and she shows them how to do correctly, like I would. I can't find anything to complain about or any negatives. And believe for me that is usally so easy! I highly recommend this company. I have tried a lot of others. They just don't compare. Their customer service is outstanding and their employees are just great. Thanks ladies!!!!!!
Description of Work: My husband and I have the girls come every two weeks. They do an outstanding job. I hope Dawn stays for a long time! They do everything from floors to mini blinds. The kitchen, baths, and floors are done marvelously.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Barba L.
12/2012
5.0
house cleaning
  + -1 more
It was fabulous! This was the third time we had them out. They are so much better than any other company or individual we have used. The staff is friendly and helpful. The maids are the best. My husband and I are very appreciative of their service.
Description of Work: Cleaned entire house including baseboards, mini blinds, ceiling fans, etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ludean W.
11/2012
5.0
house cleaning
  + -1 more
They came in and got right to work until they were done and I inspected everything.
Description of Work: They were on time and did an excellent job cleaning house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

page S.
11/2012
5.0
house cleaning
  + -1 more
make sure that you leave a list and be explicite about what you want and don't want...
Description of Work: full house cleaned; not as well done the first time because it was their first time but at second visit, it was as though my house had been totally perfected. Cleaned, arranged and even re-decorated!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$184

Grant H.
11/2012
5.0
house cleaning
  + -1 more
I am extremely pleased with my experience with two maids and a mop. They went above and beyond their job, superseding my expectations. They arrived at my home ready to work not to mention on time. The customer service was A++ ( everything starts at the top). I will defiantly be using them again as well as telling all of my friends and family about them.
Description of Work: Overall cleaning my home, Dusting, sweeping, mopping, and straightening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Matthew A.
10/2012
5.0
house cleaning
  + -1 more
We had been looking for a cleaning service for some time as we got to the point where we could afford weekly service. This company offered the best price, but also a unique way of paying their employees...the happier we are, the more their workers are paid. So, we felt like this was a great way to ensure that any concerns we had would be heard.
Description of Work: Full house cleaning provided, including vertical surfaces. Trash taken out; bed linens changed. Service was excellent. Received a phone call the afternoon prior confirming service the next morning. Totally happy with the results of the cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Stephen L.
07/2012
1.0
house cleaning
  + -1 more
They were quite awful. They didn't clean very well and they spent a lot of their time on their cellphones. We would not use them again in a million years.
Description of Work: We used Two Maids and a Mop for our cleaning service. We last had them come out about six months ago.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$140

Mike S.
07/2012
5.0
house cleaning
  + -1 more
They showed up on time, and worked hard while they were there. We we unfortunately still packing and moving out, so they had to work around us and there were several delays while the landlord brought a buyer through when they had to stop work. Overall I felt like they did a good job, although I did notice a few areas where I didn't think things had been dusted or cleaned quite to the deep cleaning level, but given the chaos of the circumstances they were trying to work in I overlooked this.
Description of Work: Move-out deep cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Karen L.
05/2012
5.0
house cleaning
  + -1 more
I have every intention of having them come and clean again on a regular basis. My parents and my husband's parents were visiting from out of state for our son's graduation and it was a crazy stressful time at our home between 10 people living in the house and the construction. The ladies were very considerate of the grandmothers and took great care to do the items I had noted on my list as requested. I work at an area school so I was not present when they cleaned but if you can please two grandmothers, you can please anyone. They worked the list and it was reported that they never took time to make calls, smoke, take a break etc. They were hired to work for a two hours and they did just that without complaint.
Description of Work: They did what they consider a one-time cleaning because I needed them to clean a list of items for a set number of hours to perform clean up after a construction job being done at my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Phyllis S.
05/2012
5.0
house cleaning
  + -1 more
I called, using the # from Angie's List. The answerer was friendly & answered all my questions. An appointment was made for the following week. The two "maids" were here on time, and very pleasant. They started immediately, and cleaned everything professionally and thoroughly. I have used other cleaning services, and none can compare with this group. I plan to have them on a regular basis.
Description of Work: This was "deep cleaning", and their first visit. They thoroughly cleaned the kitchen, 2 baths, all the glass (including a huge mirror over the mantel), all floors, shutters in every room, all woodwork, etc. My husband and I are in our 80's, and cleaning is difficult for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Lana T.
04/2012
2.0
house cleaning
  + -1 more
The ladies are good to be on time and friendly, but the quality of the work is just not there. They frequently forget to dust tops of pictures and different surfaces on furniture. They have left rings around toilets, streaky mirrors, soap scum on shower door, floors are vacuumed hurriedly. They don't move furniture or even vacuum under it all the time. I asked many times for them to vacuum couch in den under cushions, and they maybe did that once in all the time they worked for me. Supposed to do "deep clean" every other time, and that was not done regularly. Two ladies would be in and out of my house in an hour and ten minutes, and you cannot do a good job that quickly. I have about 2000 square feet they were cleaning. I would not be able to recommend this company to friends. .
Description of Work: Dusting, sweeping, mopping, cleaning bathrooms, cleaning kitchen, vacuuming. They worked for me from August 2011 to April 2012.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$1,800

Sara S.
04/2012
5.0
house cleaning
  + -1 more
It went great! The people I spoke to at the office were very helpful, not pushy, and were highly responsive to questions and scheduling. We left a key out for the ladies and asked them to lock up and we did not have any issues with that. Not only were they able to get to all of the things on our priority list and do them well, but they also did a general cleaning of the rest of the house when they finished with those. We came back to our house and it smelled much cleaner. They accidentally missed the shower, but when I called they were happy to come back and re-clean for us the next day, so that was great. The only thing is that some little out-of-the-way spots were missed, but our house was pretty dirty to begin with, so overall, we have no complaints!
Description of Work: Two ladies came out to our house while we were gone during the day to do a 2 1/2 hour general cleaning. Our three priorities were kitchen, bathroom, and floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Polly B.
03/2012
5.0
house cleaning
  + -1 more
Amazing experience. Home was well cleaned. WOmen were professional and worked hard. Great job!
Description of Work: Home cleaning. FIrst week of weekly service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Edna C.
03/2012
5.0
house cleaning
  + -1 more
The two ladies showed up on time. They were very professional. I was amazed at how quick they were. I found myself hunting for more tasks for them to finish out the time I was allotted. Overall they did fantastic. I was very pleased.
Description of Work: The two ladies mopped all tile and laminate floors. They dusted everything. They wiped down my leather furniture with leather cleaner which I provided. They vacuumed all carpeted areas plus rugs. They cleaned hardwood floors with the Bono cleaning system which I provided. They wiped down all furniture on the deck. They cleaned all the glass. They wiped down wicker furniture with Murphy's oil soap, which I provided. Also wiped kitchen cabinets with Murphy's oil soap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy S.
03/2012
5.0
house cleaning
  + -1 more
I can enjoy a clean house all weekend, thanks to Two Maids and A Mop.
Description of Work: Total weekly cleaning. They change the linens on bead, vacuum, clean kitchen, all baths, sweep and mop floors, dust (remove items and dust) then put them back. They were very neat and clean. They worked together in a timely manner to clean my home and did a wonderful job. I will be be using them weekly. It's nice to let someone else clean for a while. I would recommend Tow Maids and A Mop to my friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Janet M.
03/2012
5.0
house cleaning
  + -1 more
Its been excellent. No problems with them whatsoever. They are very easy to talk with if I'm have a question.
Description of Work: They come in and clean from top to bottom. They have 2 options for cleaning services, I use both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug P.
03/2012
5.0
house cleaning
  + -1 more
We've been using Two Maids and a Mop (once a week) for a while now and we couldn't be more pleased. They're far-and-away the best cleaning service we've ever used, and we've been looking for over 12 years. They provide the personal attention of a small company but have the professionalism of a bigger company. Typically, Two Maids will send 2 ladies but today -- due to an impending storm -- only Sharon, the supervisor arrived. It took her over 4 hours by herself but the house looks great. I can recommend Two Maids and a Mop without reservation; if you decide to use their services --- and you should --- request Sharon. She's one of the most professional, conscientious and meticulous people I've ever met. Doug Powell
Description of Work: Complete housecleaning. 3,500 square foot, 2 story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

33 Barber Court Ste 109, Birmingham, AL 35209

www.twomaidsbirmingham.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing

FAQ

Two Maids & A Mop is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Two Maids & A Mop accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Two Maids & A Mop offers free project estimates.
Yes, Two Maids & A Mop offers eco-friendly accreditations.
No, Two Maids & A Mop does not offer a senior discount.
No, Two Maids & A Mop does not offer emergency services.
Yes, Two Maids & A Mop offers warranties.
Two Maids & A Mop offers the following services: Residential Cleaning, House Cleaning, Maid Services, Cleaning Services, Housekeeping & Housecleaning
Carpet Cleaning & Steam Cleaning

Contact information

33 Barber Court Ste 109, Birmingham, AL 35209

www.twomaidsbirmingham.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed