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The Maids of Birmingham

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

The Maids of Minneapolis offers maid and house cleaning services you can trust. Our staff is bonded and insured. Products and equipment are provided. Satisfaction guaranteed.

Services we offer

Cleaning Services, House Cleaning, Maid Service, Window Cleaning, Capet Cleaning Maintenance, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Fall Cleaning Services

Services we don't offer

Washing laundry


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.445 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
22%
3
2%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.4
value
3.9
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 26-45 of 45 reviews

DAVE J.
05/2017
4.0
house cleaning
  + -1 more
I use them every other week.
Description of Work: They cleaned my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Sarah J.
10/2016
3.0
carpet cleaners
  + -1 more
They never got back to me.
Description of Work: Cleaning of house
Rating CategoryRating out of 5

Lisa R.
10/2015
5.0
house cleaning, window cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$243

Joel L.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Initial cleaning went very well - I was very happy with the result, but it was more expensive than the highest possible amount quoted. I agreed to a regular monthly cleaning, but given the price I am having second thoughts.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$336

Barbra S.
12/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Candace T.
05/2011
1.0
house cleaning
  + -1 more
Poor job for price
Description of Work: General Asked if could clean refrigerator, Team leader seemed put out and told me I would have to call the office to add this. Felt as if this was an inconvenience for them.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$200

Response from The Maids of Birmingham
The Maids' customer satisfaction is always our primary concern. We were happy to add extra services such as cleaning the inside of the refrigerator to the customer's cleaning job, however my Team Leader is always instructed to contact Customer Service when the cleaning instructions change for the job. The cleaning was quoted to be $371-$441, however the total charge for the cleaning came to $304 when it was completed on 7/28/09.

Ron L.
08/2009
5.0
house cleaning
  + -1 more
very well
Description of Work: Showed up on time. Did a great job. They were very efficent

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from The Maids of Birmingham
The Maids' goal is happy customers. Thank you for you nice remarks. All of our pricing is based the time our 3-4 person team spends in a home. The initial "spring cleaning" does take longer to complete than our regular maintenance cleanings, therefore the price is higher. Our regular maintenance cleanings are much lower and vary according to frequency of service and size of home. Thanks to the member for having us maintain his home every other week!

DAVE J.
02/2009
5.0
house cleaning
  + -1 more
They appeared to be well trained. One ran a vacuum the whole time on all floors, furniture, etc. This was our first experience with a cleaning service in the Birmingham area and the price seemed high. We were satisfied with the quality and scope of work.
Description of Work: Deep cleaning of 4 1/2 baths, 10 rooms, 2 stairs and a foyer. Five women worked over two hours. No window cleaning except for some obvious door smudges.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from The Maids of Birmingham
The Maids inital cleaning price is based on time from start to finish to perform a "spring cleaning." After the initial cleaning, The Maids are responsible for maintaining the home each visit. The regular maintenance service does not take as long to perform, therefore the prices are lower.

Vivian M.
11/2008
5.0
house cleaning
  + -1 more
It was a GREAT experience! I called The Maids on very short notice and from the very start they were accommodating and professional. They were able to schedule our home for cleaning right away. Four ladies arrived on time and did everything they said they would do...and very satisfactorily! The Maids are the only cleaning service that I've found to use a special HEPA vacuum cleaner, which was very important to us because of allergies. They are probably the best cleaning service I've ever used. I would highly recommend them.
Description of Work: Heavy duty cleaning of our entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from The Maids of Birmingham
The Maids is an environmentally friendly company. We always clean to improve the appearance of our homes, however our primary focus is to clean to make our clients' homes a healthier place to live!

Rebecca W.
09/2007
5.0
house cleaning
  + -1 more
I spoke to one of the managers on the phone a few times, and she was very friendly and thorough, making sure I knew how much the cost would be up front. The company sent four people to clean (and they were right on time), and they were all very friendly and willing to listen to requests. The house looked and smelled great when they were finished. The manager called me the next day to make sure I was satisfied with their work, which I was. I would definitely use them again.
Description of Work: Deep cleaning of whole house, garage, and patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from The Maids of Birmingham
The Maids goal is happy customers. Thank you for your nice remarks!

JEFF M.
08/2007
5.0
house cleaning
  + -1 more
They did a great job. 3 people came out and cleaned for about 2 hours, which included cleaning baseboards, dusting ceiling fans which were in 2 story great room and making the whole house smell clean. They were great.
Description of Work: The maids cleaned my entire house top to bottom. Hardwood floors were mopped, bathrooms cleaned, counters cleaned and everything dusted.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from The Maids of Birmingham
In fairness to our customer's we always charge from the time we arrive until we complete the cleaning. It is always nice when a cleaning takes less time/less money than estimated. Our prices are higher than using a private maid, because we insure/bond our employees, pay workman's comp insurance, provide cleaning equipment, etc.

Mario A.
07/2007
5.0
house cleaning
  + -1 more
I contacted The Maids upon taking possession of a new empty 2 story 3bedroom/3bath condo. A small army of workers descended on my new empty house, loaded with "ghostbusters" (vacuums) and other advanced cleaning equipment and products. Small miracles were achieved in the refrigerator and oven. All carpets were revived; they did an extremely thorough job and even helped me set up the newly-acquired beds. I would recommend them for thorough cleaning. Very pleasant staff. Very good communication and follow up. A very professional outfit.
Description of Work: Cleaning new empty condominium. 3 bedrooms, 3 bathrooms. Oven and Fridge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from The Maids of Birmingham
Thank you for the nice comments. We pride ourselves in quality work - that's probably why 96% of our customers say they will refer us to friends and family!

Carolyn C.
05/2007
5.0
house cleaning
  + -1 more
They really did leave it sparkling. They were very courteous, punctual and cleaned the kitchens and bathrooms until they shined.
Description of Work: They cleaned the townhouse that I had just moved out of and put on the market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from The Maids of Birmingham
Our carpet cleaning is a low moisture carpet cleaning which works well on dirty carpet, however it does not work well when the carpet has heavy stains. When carpet has heavy stains a client should use steam cleaning. Sounds like we did not communicate this well to our client and I apologize for the poor communication.

JENNIFER C.
04/2007
5.0
house cleaning
  + -1 more
We are happy with the job that their crew did in our home. They are pleasant and thorough. We have them come out every two weeks or so and they do send the same crew. I recommend their service.
Description of Work: They did a general cleaning within my 1600 square foot house. Their work included vacuuming, dusting, floors, bathroom and kitchen. They also did the interior windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from The Maids of Birmingham
Having you home cleaned on a regular schedule is the way to go. Each time The Maids comes to the home they clean according to the 22-step Healthy Touch Cleaning System thus keeping the home maintained.

LEEANNA M.
10/2006
4.0
house cleaning
  + -1 more
Yes. They were very polite and so sweet to my kids. I did trust them. I never had anything taken.
Description of Work: They cleaned half of my home. Someimes, I notice they forget to do things. They will always clean it when you ask. But, I did have a hard time getting them to clean my oven. This was a free service I got for a referral. I had to call a supervisor to get it done.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from The Maids of Birmingham
I apologize for the oversight in cleaning the client's oven. The Maids has a 100% Satisfaction Guarantee - no questions asked. If a promised service is overlooked, we are always happy to come back by and take care of the oversight.

Kathy R.
08/2006
5.0
house cleaning
  + -1 more
I liked the fact that they will do anything I ask them to do, and they do it the way I want it done. They also come on short notice if needed. They paid close attention to detail and made sure everything was done correctly before leaving.
Description of Work: They cleaned my house as they vacuumed, swept, mopped and cleaned the bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from The Maids of Birmingham
The Maids - Referred for a reason! 96% of our customers say they will refer us to friends and family. Our 3-4 person professional cleaning teams are most concerned about their customers' satisfaction.

08/2006
4.0
house cleaning, window cleaning
  + 0 more
Over all they do a pretty good job. I have no complaints and the workers are friendly. The work that they actually do makes the difference in my home for sure. I enjoy the quality of work that they put into my home every time they come.
Description of Work: I hired this company to come to my home two times a month for basic cleaning services. Things that include washing floors, dusting, vacuuming, and washing windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$126

07/2006
5.0
house cleaning
  + -1 more
I have had The Maids working in my home for sometime now and I love their service. Everything is always done just as if I would have done it myself. If there is ever anything that they don't normally do and you need it done all you have to do is tell them and they will do it no questions asked.
Description of Work: The Maids does all housekeeping such as sweeping, vacuuming, moping, dusting and they also do special requests.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Dale M.
07/2006
5.0
house cleaning
  + -1 more
I liked this company as they did a great job. They only came out when I called them. They arrived on time and I also trusted them in the home. My home was super clean when they finished. They always check with me before leaving to make sure everything is done the way I wanted it done. They answered any questions that I had for them.
Description of Work: They cleaned the entire home from top to bottom. They mopped, swept, vacuumed and dusted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from The Maids of Birmingham
Thank you for the wonderful report. The Maids love happy customers.

Susan A.
07/2006
5.0
house cleaning
  + -1 more
I have been using The Maids cleaning service for ten years. This company has very honest and trustworthy employees. I am very pleased with the service they provide. I only wish they did windows. I would and do recommend this company to anyone that is looking for good housekeeping.
Description of Work: The housekeeping includes bathrooms, vacuuming, mopping, and dusting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from The Maids of Birmingham
The Maids can clean interior windows, however we are not trained to clean windows using greater than a 2 foot step ladder. We are happy to refer client's to a exterior window cleaning company. The Maids - 100% Satisfaction Guarantee!
    • 1
    • 2(current)

Contact information

2715 18th Place South, Birmingham, AL 35209

www.maids.com/83/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Carpet Cleaning

FAQ

The Maids of Birmingham is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

The Maids of Birmingham accepts the following forms of payment: Check,MasterCard,Visa
No, The Maids of Birmingham does not offer free project estimates.
No, The Maids of Birmingham does not offer eco-friendly accreditations.
No, The Maids of Birmingham does not offer a senior discount.
No, The Maids of Birmingham does not offer emergency services.
No, The Maids of Birmingham does not offer warranties.
The Maids of Birmingham offers the following services: Cleaning Services, House Cleaning, Maid Service, Window Cleaning, Capet Cleaning Maintenance, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Fall Cleaning Services
Washing laundry

Contact information

2715 18th Place South, Birmingham, AL 35209

www.maids.com/83/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed