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Guin Service LLC

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Guin Service began in 1958 as a group of specialized mechanics to compliment Guin Company s mechanical contracting company. W.C. (Bill) Guin knew that to have a successful contracting company he must have top mechanics to start-up and service contract jobs. Over the years the contracting company grew to one of Alabama's largest by doing quality work and providing exceptional customer service. In the mid 90 s as the top management of the company began to retire, the decision was made to discontinue the mechanical contracting division. Because of the loyalty of the employees of the service department and their many customers, the service company became an independent operation. Through the leadership of Ricky Lockhart, Manager; Keith Rotenberry, Assistant Manager; and Peggy Rice, Office Manager, Guin Service Company has continued to thrive. Associates Marvin Watson, Richard McDonald, Dewayne Todd, Tommy Thrasher, Jay Guin, Gary Rice, and their teams, have continued the legacy of friendly customer service. Each associate is highly qualified with 20+ years experience. As everyone knows, to have a successful business you must have the best people and Guin Service LLC has the best. Guin Service LLC has been in business since 1958 and strives everyday to make sure that customer satisfaction is guaranteed. Guin Service LLC is also a Certified Service and sales dealer for Generac Generators. Call and ask to speak to our expert Barry Nelms, and he will be happy to tell you all you need to know about the #1 selling Automatic Standby Generator in the country. W.C. (Bill) Guin, is retired but remains available for backup to the team. He is very proud of the continued success Guin Service LLC and has made plans for the operation to continue for many years to come. Joseph Braswell, a fourth generation member of the Guin Service family, started working with the company Jan. 2011 as the Director of Marketing and Customer Service. It is Joseph's goal to continue to build upon the reputation of Guin Service LLC, through community involvement and an unwavering approach to 100% customer satisfaction.

Business highlights

66 years of trusted experience
Emergency Services Offered

Services we offer

Heating, air conditioning, plumbing, sewer, generators & indoor air quality.

Amenities

Warranties
Yes
Emergency Services
Yes

Photos of past projects

Reviews

4.9288 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-225 of 288 reviews

Wayne W.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well.
Description of Work: They installed the complete HVAC systems in our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.....
Description of Work: .....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVE J.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They came out for annual spring service where they check everything.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet W.
04/2017
5.0
plumbing
  + -1 more
Wonderful and efficient
Description of Work: Change toilet valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David R.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Phyllis H.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Dee S.
04/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Polly K.
11/2007
5.0
plumbing
  + -1 more
Workman was courteous, careful and cleaned up residue.
Description of Work: Leak in main water line coming into house from outside. Pipe was copper and leak was too close to slab to fix with conventional means. Replacing line through slab and out underground through foundation would have been a very expensive proposition. Devised an effective alternative which was considerably less expensive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Wanda H.
11/2007
5.0
plumbing
  + -1 more
They came the same day I called, they called before arriving, completed the work quickly. Everything works well now.
Description of Work: Rebuilt 2 leaking washer-less faucets and replaced part on kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stacy T.
08/2007
5.0
plumbing
  + -1 more
Called them in the morning and was told that they could come out the following day but that they were booked up for the current day. Told them the problem, and said that the following day would be okay, but if they could somehow squeeze me in today that it would help me a lot. Peg said she'd see what she could do. Two hours later, I got a call from the plumber saying that he was on his way. The problem was just a clogged drain that I couldn't get working, but they fixed it quickly and didn't act condescending at all. Overall, a fantastic experience.
Description of Work: Unclogged kitchen sink and checked garbage disposal and dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Shannon H.
06/2007
5.0
plumbing, sewer cleaning
  + 0 more
The servicemen spent two hours trying to clear the line and they used more than one type of equipment. They said that they kept on getting "hung up" along the way. Although the line wasn't clear, I still had to pay the $250, however, the servicemen were very helpful in suggesting what to do next (hire a company to put a camera in the line, repair it for $6,800, replace it for $18,000). It's hard to be completely satisfied when by problem was unable to be immediately fixed, however, I do believe that Guin was fair and did everything they could.
Description of Work: I called Guin to try to clear my sewer line, it was backing up into my basement. The servicemen were on time, professional and listened to my situation and were willing to talk through options before we began. A few days before, I had called another company that was not only unable to clear the line, but they charged me twice as much and only left me with the option to repair the line for $7,000 or replace it for $14,000. Guin said that they would try to do the job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Andrea W.
05/2007
5.0
plumbing
  + -1 more
Making the appointment for service was very easy. The service technician, Dewayne, was very friendly and clearly explained everything that he did for the service. He worked quickly. I was very pleased with the work of this company and will call them in the future.
Description of Work: The service technician cleaned out our shower drain, as it had been draining very slowly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

JIM S.
05/2007
5.0
plumbing
  + -1 more
Job 1: After being stood up by two other plumbers, I contacted Guin based on their Angie's List rating. They were able to come out the same day. They were supposed to call before coming, but didn't. The plumber, Richard, apologized stating he forgot but usually does call first. Richard and his helper, Blake, were very courteous and professional. He quickly identified the problem and repaired it promptly. Job 2: Guin Service is a great plumbing company. They always show up on time or call if they're going to be late. The workers are always clean, courteous and professional. There is never any mess left for me to clean up. They are the best plumbing company around.
Description of Work: Job 1: Repaired a leak under the kitchen sink. Took out old saddle valve and installed a new double stop for sink faucet and ice maker line. ($195) Job 2: Guin Service fixed a leak under the upstairs bathroom sink by putting in a new pipe. ($180)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$275

Ellen C.
01/2007
5.0
plumbing
  + -1 more
They were prompt and very nice; they also gave me opinions on some other plumbing questions I had. I'm very pleased.
Description of Work: Checked tub & toilet drains, repacked and fixed leaky faucet in tub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

BETTY P.
10/2006
5.0
plumbing
  + -1 more
This company representative came to my house early, immediately assessed the problem, immediately went to work to make the repair, constantly kept me informed of problems and progress. He was a gentleman, a highly skilled professional. Excellent choice!
Description of Work: The employee of Guin Plumbing had to determine what the problem was with my toilet. The toilet is an older model, however he was able to provide the appropriate parts, so it would flush properly and then found that the two bolts in the bottom were leaking. He replaced those also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

08/2006
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Guin Company is a great company to deal with. We have been having them do all our heating, air conditioning and plumbing needs for over 30 years. They are a very trustworthy and honest company, and the workers are friendly. I would very highly recommend their services to others.
Description of Work: Guin Company installed a new faucet in our kitchen sink. The old one was leaking, so we just decided to get a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Kathy R.
08/2006
5.0
plumbing
  + -1 more
I really liked that he came out so fast after I called them. He did a very good job and was polite. I was worried that it would be a huge mess around while he was fixing it but he took the time to make sure everything was neatly placed and that he cleaned up after himself.
Description of Work: They tore down a wall and replaced a pipe that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

07/2006
5.0
electrician
  + -1 more
I think that the company did a great job! This was a big investment but it was definitely worth the money. The workers were friendly and they made sure that everything was safe in my home.
Description of Work: We had to get a generator installed in our home because of all the storms that come threw this state. It is a big generator and that is basically all I know about it. I know that it runs basically the whole house when there is ever a power outage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

RICKY S.
07/2006
5.0
electrician
  + -1 more
Our air conditioner is located in the attic above the bedrooms. We were always afraid if we were not home the drip pan might over run and leak all over and into the downstairs. We had them install an electrical line to the attic and put a switch on the end to kill all the power up there if there is an over flow. This is for safety and so it just doesn't keep over flowing into the downstairs. It only took about two hours to do this. The electrician knew exactly what we needed. We are very pleased. We used them before over the last ten years with good results.
Description of Work: They ran additional electric service to the attic for a shut off switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
5.0
water heater repair
  + -1 more
We have been very pleased with their service over the years. We have used them for all of our plumbing issues. They did a great job with the water heater and it worked wonderfully. They have been very reliable and dependable. They were always there when we needed them. They were also very honest and trustworthy.
Description of Work: They put a new water heater on our second floor for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

JENNIFER S.
07/2006
5.0
plumbing
  + -1 more
I liked them and think they did a good job. They came in and just got the job done; they fixed all of the faucets quickly. There wasn t any mess and the faucets don t leak any more. I would recommend them to others.
Description of Work: They plumber came and fixed 4 leaking faucets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
5.0
plumbing
  + -1 more
They came here the day after I called them. The worker fixed all three problems in just a couple hours. Everything is working great again. Guin Company does all my plumbing needs. I will continue to call them. I would highly recommend them to others. I was very pleased with the service provided by Guin Company.
Description of Work: Guin Company came to my home to fix a leaking toilet and to fix a leak in our icemaker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

BEATRIZ E.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
We are pleased with their service and the technicians are very experienced. They come on a regular basis and maintain it all year long. We can call anytime if we need them and they come right out to service it. The price is a little high but we are satisfied with the company.
Description of Work: We use their service for the maintenance on our heating and air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

07/2006
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were very good in explaining the estimates for both jobs and I was pleased with their price estimation. Their quality of work was just phenomenal and they were very respectful in our home. They were very tidy and they even charged us way below their estimate after completion. We were very happy.
Description of Work: He did a general inspection on my heating and air conditioning unit and fine-tuned it a little. He also repaired a leaky shower, which was caused by a worn out shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

DONALD C.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
They are a good heating and cooling company. Their service guys were very helpful and friendly. I have used them for years and have never had a problem with them. They are very trustworthy and reliable. It only took them about thirty minutes, and the price was very reasonable.
Description of Work: They did a thorough check on our air conditioning unit and also changed the filters in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Contact information

10 55th St S, Birmingham, AL 35212

guinservice.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Electrical,
Wells and Pumps,
Generator,
Phone Wiring,
Rototilling

FAQ

Guin Service LLC is currently rated 4.9 overall out of 5.
No, Guin Service LLC does not offer free project estimates.
Yes, Guin Service LLC offers eco-friendly accreditations.
No, Guin Service LLC does not offer a senior discount.
Yes, Guin Service LLC offers emergency services.
Yes, Guin Service LLC offers warranties.
Guin Service LLC offers the following services: Heating, air conditioning, plumbing, sewer, generators & indoor air quality.

Contact information

10 55th St S, Birmingham, AL 35212

guinservice.com