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BEN PLUMBING INC

Plumbing, Drain Cleaning, Water Heaters,

Reviews

5.074 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 74 reviews

Bill B.
08/2013
5.0
plumbing
  + -1 more
He was competent and gave good service. I was happy with the service.
Description of Work: He changed out all the toilet flappers, cleaned out a drain in master bath and shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Nancy G.
08/2013
5.0
plumbing
  + -1 more
We purchased the two hour job service from Angie's list for $110. With a family reunion coming up soon, we needed to have a bathroom redone quickly. I called Ben and he came out that afternoon, but he couldn't use the fixtures that we had originally purchased. He sent me to a supplier and they were able to order the right fixtures and they had them delivered to our home the next day. Ben came out on the morning of our reunion and within about three hours, he had the job completed; and he even cleaned it so thoroughly that I didn't have to clean again before the company arrived. We are new to the Birmingham area and I am so happy that a have found a reliable professional plumber for our new home. Thank you, Angie's List!
Description of Work: Installed tub shower head and faucets for the sink and tub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Cynthia W.
07/2013
5.0
plumbing
  + -1 more
He was professional and knowledgable.
Description of Work: He had to diagnost a problem in the kitchen. My shutter vile was broke and had to replace the faucet with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Carol M.
07/2013
5.0
plumbing
  + -1 more
It worked out very well. I would use them again in the future.
Description of Work: I used Ben Plumbing Inc big deal purchase in June. They replaced some toilet handles, replaced the two sinks, the faucet because there was a leak in one, repaired two shower heads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert W.
07/2013
5.0
drain cleaning
  + -1 more
I think it was fine my wife ended up using it. They were great. They fixed whatever we had pretty quick. We did not pay more than what we paid for the big deal purchase. The price was a special offer type thing. I think i would pretty much give them an A on everything they did a pretty good job and got right to it.
Description of Work: Ben Plumbing Inc fixed our clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Caneil N.
07/2013
5.0
plumbing
  + -1 more
The scheduling was fast. They arrived on time and were very courteous. All three leaks that we had were completed in a timely manner. We had a toilet that constantly ran, a bath tub faucet that continually leaked and water leaking from the outlet from our washing machine. They quickly resolved all of these problems for us. Angie's List had a "Big Deal" for this plumber for $99.00 that was applied with the cost of service. Totally satisfied!
Description of Work: Repaired 3 leaks that we had in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Edwin L.
06/2013
5.0
plumbing
  + -1 more
Plumber plus his helper arrived when they said they would. They had to work for a time in pouring rain but they said it was no problem. Professional, pleased with their work.
Description of Work: Provided 2 hours of plumbing service for $99.00, plus materials. Moved outside faucet on rear of house so it was more easily accessible. Also replaced faucet and bibb on front of house to stop leaking. They responded quickly to my call re: purchasing their Angie's List coupon. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Elizabeth M.
06/2013
5.0
plumbing
  + -1 more
I purchased the 2 hours of plumbing for $99.00 special from Angie's List. Ben came out, checked all outside water spickets and pressure, corrected the one in question. Ben explained what it was set at and what it should be and made the change with the regulator. Also changed out the stopper i the toilet tank as it was not always catching and the water would run. Ben was so professional and showed when he said he would I would definitely use him again!!!
Description of Work: corrected outside spicket water pressure, changed stopper in toilet tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JANA S.
05/2013
5.0
plumbing
  + -1 more
Ben was out the next day and took care of everything quickly! Very nice and professional too:)
Description of Work: Replaced all toilet internals

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lynn A.
05/2013
5.0
drain cleaning
  + -1 more
First time I have used Ben, but now will be first plumber I call.
Description of Work: Clogged drains in sewer line. Came within 1 hour of call. Snaked lines, cleaned up after work...pleasant and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jona M.
10/2012
5.0
plumbing
  + -1 more
He was punctual, fixed the problem, and answered questions I had.
Description of Work: Unclogged toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Darren S.
10/2012
5.0
plumbing
  + -1 more
Called and got what I assume is an answering service...they were Profecional. Ben called very soon after we contacted the service. He came the same day. We have an older home and I had attempted to fix this issue many times but it keeps happening after a Month or so. Ben not only knew exactly what the issue was, he had the parts in his van to fix the problem. He also made me feel ok about my attempts to fix the problem. He went the extra mile by instructing me what to do if it ever happened again and where I can find the parts for older plumbing should I ever need it. His price was less then I expected. I truly feel that he would not take advantage of anyone and really wants the customer to be happy. He also snaked a slow drain I told him about while he was here. Oh yea He also replaced the handles and faucet to restore the look to original which was very nice. I will use him again if I need a Plummer.
Description of Work: Repair a bathroom tub faucet that would not turn off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Paxton L.
02/2012
3.0
plumbing
  + -1 more
I approached Ben's Plumbing to quote the work to install a bathroom in our basement. His quote came in nearly twice as much as the competition. In all fairness, his quote included copper vs. the other including Pex however that difference does not explain the huge difference in labor costs for concrete work as well.He seemed like a good guy, but I think you can find more reasonable prices to do quality plumbing work in Birmingham.
Description of Work: I approached Ben's Plumbing to quote the work to install a bathroom in our basement. His quote came in nearly twice as much as the competition. In all fairness, his quote included copper vs. the other including Pex however that difference does not explain the huge difference in labor costs for concrete work as well. He seemed like a good guy, but I think you can find more reasonable prices to do quality plumbing work in Birmingham.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Jon K.
12/2011
5.0
plumbing, drain cleaning
  + 0 more
He is the best plumber in the area.
Description of Work: Ben Plumbing determined the source of a leak for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul F.
11/2011
5.0
plumbing
  + -1 more
Very satisfied. They were in and out in about an hour.
Description of Work: My bathtub faucet was leaking. Called Ben's Plumbing and he called back promptly and scheduled to meet me at my house that afternoon. He replaced both of the stems in the handles for the bathtub faucet and it no longer leaks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Steve B.
10/2011
5.0
plumbing, drain cleaning
  + 0 more
He is awesome and I haven't used him in a while and I was surprised to see him on the list. He is so good but he is just a very small company and he always shows up and cheaper that you think. He has done everything and he is probably the only guy that has worked at the house in the last 3 or 4 years. He fixes it the first time and under promises and over delivers. He knows his stuff living in an old house and he is able to adapt new stuff to sit in and look right.
Description of Work: I used Ben Plumbing Inc for drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

William W.
09/2011
5.0
plumbing
  + -1 more
I think everything went very well. They were timely and they performed what they said they would do at a fair price.
Description of Work: They fixed a busted pipe in the supply line from my water meter to my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bryan P.
09/2011
5.0
plumbing
  + -1 more
Lacked in professionalism just a bit, but everything else was an A+. Would use again.
Description of Work: Checked outside for sprinkler / water leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David G.
09/2011
5.0
plumbing, drain cleaning
  + 0 more
After checking Angies List I called Ben's Plumbing to have a main drain unstopped. Ben called me back within minutes and setup a time for the next day. He and his helper arrived the next afternoon as promised and immediately went to work on unstopping the clogged drain, it took several attempts to reach all the way to the main sewer but they stayed with it until it was complete.I was pleased with their work and felt like they were very reasonable in the charge. I will definitely use them again if needed and will recommend them to my friends and family.
Description of Work: Unstopped main drain from house to street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Timothy F.
09/2011
5.0
plumbing
  + -1 more
Ben did a good job. His friend, however, only repainted the area that was cut on the ceiling, instead of the whole ceiling as promised. I didn't pay until the job was completed as promised, which was done a week later. Overall, I am happy with the service.
Description of Work: He repaired a shower drain from the shower on the second floor by cutting through the ceiling on the bottom floor to get to it. He had a friend of his come out afterwards to repair the ceiling. He charged $325 for the repair of the drain, and his friend charged $250 to repair and repaint the ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Scott K.
09/2011
5.0
plumbing, drain cleaning
  + 0 more
Ben and his crew were extremely professional and easy going. They gave us an estimate for the work and ended up within $100 of the estimate even though it ended up being more difficult than they originally thought. When Ben came to give an estimate, he actually took the time to crawl under the house to see what he what the problem entailed. Other companies took a quick look from outside and gave a much more involved (and expensive) estimate of digging up our yard to install a new drain line outside the home and drilling holes in the walls to access water lines. Ben's solution left a very clean, professional looking installation at a very reasonable price without a the damage to our yard or extra holes in the walls. We would highly recommend him and will use him again for our plumbing work.
Description of Work: We needed to move our washer / kitchen drain line. Our old ceramic pipe had broken up and we were having it cleaned every few months. Ben and his assistant did some very hard work in the tight crawl space of our house to cap off our old drain and water feed lines, move them to a new location in our laundry room, put in a new washer box, vent pipe, and tied in the sink and dishwasher with new pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Alfonso I.
07/2011
5.0
plumbing, drain cleaning
  + 0 more
I was out of town and I called him up and he showed up. He corrected a bad install that was done by another plumber. It was a little hard to get to, but he got to it and fixed it up right away. He showed up on time and did the work and was reasonably priced. I had a positive experience with him.
Description of Work: Ben Plumbing Inc did some plumbing work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

DARRELL C.
07/2011
5.0
plumbing
  + -1 more
I wasn't able to get the lock nut unfrozen on my 55 year old toilet water supply fill valve, so I called Ben's. They were on site within two hours and had the power tools necessary to get the lock nut off. They then replaced the fill valve and adjusted it for the proper fill level on the toilet tank. Everything was done within an hour and the price was lower than I'd experienced with other plumbing companies.
Description of Work: Removed a frozen lock nut on toilet fill valve and replaced the fill valve assembly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Melendi M.
03/2011
5.0
plumbing
  + -1 more
I had a very good experience. The service was fast, the response time was prompt and I have no complaints. I will definitely use them again!
Description of Work: General plumbing services and installation of a garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joseph M.
01/2011
5.0
plumbing
  + -1 more
Other than the typical scheduling difficulties when trying to interleave the various contractors, the work was finished in a reasonable time, and the quality of the services was excellent. Ben will tell it like it is.
Description of Work: Ben's Plumbing provided the plumbing services during a bathroom remodeling at each of two houses that I own. In addition to installation of the basic plumbing, he also installed glass shower doors at one of the sites. Ben is extremely helpful, and recommended both the carpenter and tiler that we also ended up using; we were happy with both. We have no complaints about Ben's work, or about the other work from his associates that he recommended, and his costs were below other estimates that we had received. On another occasion, he has also performed minor services for us (water heater installation, drain cleaning).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000
    • 1
    • 2(current)
    • 3

Contact information

460 EXETER DR , Birmingham, AL 35206


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Septic Systems

FAQ

BEN PLUMBING INC is currently rated 5 overall out of 5.
No, BEN PLUMBING INC does not offer free project estimates.
No, BEN PLUMBING INC does not offer eco-friendly accreditations.
No, BEN PLUMBING INC does not offer a senior discount.
No, BEN PLUMBING INC does not offer emergency services.
No, BEN PLUMBING INC does not offer warranties.

Contact information

460 EXETER DR , Birmingham, AL 35206