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BEN PLUMBING INC

Plumbing, Drain Cleaning, Water Heaters,

Reviews

5.074 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 74 reviews

Janis P.
12/2017
5.0
plumbing
  + -1 more
It went well. They did what I expected them to do. They fixed the faucet and it has no leaks. They explained what they have done.
Description of Work: They check and fixed the leaks of our faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Stephen L.
09/2016
5.0
plumbing
  + -1 more
They even brought a welder to cut through the part of the pipe to curate it. These people are confident and do good work for a fair price.
Description of Work: I used Ben's Plumbing about 2 months ago to repair a water leak running from the street into my house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen L.
09/2016
5.0
plumbing
  + -1 more
They completely take car of the problem. They did it well and for a fair price. I would call them again if I needed them for anything. They come out, they are very prompt getting here. It can be a 95 degree heat, they come out, do the job and fix whatever I need.
Description of Work: I had a leak in a water pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Belinda W.
07/2015
5.0
plumbing
  + -1 more
Great service, friendly and professional.
Description of Work: Cleared up clog in bathtub in and unclogged cold water faucet. I now have excellent water flow from my cold water faucet. I had at least three plumbers in the past work on that faucet and nothing worked, until I had Ben Plumbing come by. They have great and friendly service. I'm glad I gave them a chance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara M.
07/2015
4.0
plumbing
  + -1 more
work was fine but I think the toilets cost way more than average.
Description of Work: came to repair leaky toilet and ended up replacing two toilets.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sara S.
07/2014
5.0
plumbing
  + -1 more
They were fine. It was a minor problem I had and he fixed it.
Description of Work: I used a plumber this week and that was Ben.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Peggy D.
06/2014
5.0
plumbing
  + -1 more
He fixed the leak and even tried to install a new hand shower head that I had been given as a gift. He could not install it because it was not compatible with the fittings in the wall. But he didn't charge extra for trying. He offered us a year's contract on any other problems we might have for $119.00 on any future house calls. My husband agreed to this and he was nice enough to not charge the cost of $49 for that visit. This was very good service.
Description of Work: Had a serious leak in the Master Bathroom Shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Rick M.
06/2014
5.0
plumbing
  + -1 more
Ben was very professional and courteous. He knew what he was doing and worked steadily and finished the repairs in a timely manner. He had all the parts and tools with him and when finished he explained what he did and also had suggestions related to the repairs. For example, regarding the repair to the water heater, he noticed that it was about 15 years old and informed us that it will need replacing soon. He wasn't trying to sell us something we did not need. We knew about the fact that we needed to replace it soon. We think we generally have good instincts about people and we felt very comfortable and confident in Ben. We are planning on using him again this summer. We actually used an Angie's List coupon for Ben's services, but we would gladly pay for Ben's services at his full price.
Description of Work: Repaired shower valve and capped off drain plug on water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James K.
03/2014
5.0
plumbing
  + -1 more
Showed up the day I called requesting service. Good service, fair price. Would definitely use again.
Description of Work: Replaced hot and clod washers & seats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Rhetta W.
01/2014
5.0
plumbing
  + -1 more
It turned out great and we liked him a lot. He had it done with in an hour. He was very competent. It was a good experience. I would call him again. It was July when we had the work done. We did not spend more than the big deal. I thought is was a very good price. I enjoyed being around him.
Description of Work: Ben Plumbing Incorporated inspected our pipes and made sure everything was clear to the sewer. He also did some other small plumbing jobs. It was a big deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sharon L.
01/2014
5.0
plumbing
  + -1 more
They did an excellent job and cleaned everything up afterwards. The tile and grout look perfect and are a good match with the rest of the tile in the bath. I had an ongoing problem with water leaking through the old tile and this resolved the problem. The price included tile, material and labor. They worked in my two story house without complaining about the steep stairs inside and out. I would recommend them to anyone needing tile work.
Description of Work: Ben's and his tile guys replaced the tile around my tub that was old and cracked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard N.
12/2013
5.0
plumbing
  + -1 more
Ben performed a variety of plumbing tasks very professionally and cheerfully. He was on time and very efficient. He will be my "go to guy" for all my plumbing needs.
Description of Work: I used Ben Plumbing Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

MONA T.
10/2013
5.0
plumbing
  + -1 more
I requested a refund from Angie's List for my deal coupon after Ben Plumbing informed me that the coupon was sold by Angie's List after the termination of the deal deadline. The ad was scrolling on Angie's List on October 16 when it should have been taken down in September. Ben Plumbing was very forthcoming in explaining the situation and I do not fault them. Angie's List is issuing a refund. Luckily, this was not a plumbing emergency.
Description of Work: I purchased a Big Deal from Ben Plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro
$111

Dax B.
10/2013
5.0
plumbing
  + -1 more
Ben and I traded a few calls and then he came by last week to look at one of my toilets what would not quit runnig. I had previously replaced the Koehler flapper with a Korky one as it was all I could find at the time and it allowed a slow leak after flushing unless you jigggled the handle and/or manually pushed the flapper down. Ben stopped by, looked it over to ensure nothing else was causing the issue, replaced the Korky with a Kohler OEM flapper and then adjusted the fill level a few times while flushing to ensure it was operational. While I could have done most of that (including ordering a <$15 replacement OEM flapper online), it was good to have a professional perform these services while verifying that was the only issue and not upcharge significantly. We also discussed a couple of other issues and projects and I would not hesitate to call him again for his services.
Description of Work: Fixed a running toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

David W.
10/2013
5.0
plumbing
  + -1 more
Very efficient and on time. Would use them again.
Description of Work: Fixed leaking toilet and unclogged drain in bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Linda P.
10/2013
5.0
plumbing
  + -1 more
Clean up after installation was awesome with very nice caulking job. The job done was excellent. Would definitely use this plumbing company again.
Description of Work: I had 2 toilets replaced with new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer E.
10/2013
5.0
plumbing
  + -1 more
The work was done quickly and accurately. Would definitely use again.
Description of Work: Repair laundry room sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ethan B.
09/2013
5.0
plumbing
  + -1 more
Went pretty well. I was losing money because of the leak. He found it pretty quickly. Also, he gave me good advice on recovering the money from the water company. Ultimately, I did not use him to make the repair because he said he would have to remove part of the garage to make the repair. I found another plumber who I used that was able to make the repair without removing part of the garage. That is why I dinged him a little on Quality. Otherwise though, seemed like a reliable and honest plumber. I would use again in the future.
Description of Work: Provider diagnosed my leak. I couldn't figure out where my slow leak was. By turning off various water sources in the house, he identified it as an outside faucet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Gary B.
09/2013
5.0
plumbing
  + -1 more
Showed up on time. Here a short period, maybe 20 minutes. Had all the parts needed on the truck.
Description of Work: Toilet leaks, misc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary F.
09/2013
5.0
plumbing
  + -1 more
The plummer called before coming, arrived on time, I had the parts necessary for the job and he completed the job in the amount of time that was in the deal. It was a good experience. I would definitely use him again.
Description of Work: Replacing of toilet parts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John M.
09/2013
5.0
plumbing
  + -1 more
Performed work as expected.
Description of Work: Fixed leaking faucets and cleared drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rick M.
09/2013
5.0
plumbing
  + -1 more
He contacted me about a specific time for the repairs. He showed up on time and wasted no time in diagnosing and repairing the problems. My son said he was very professional and courteous. We have a couple of smaller plumbing repairs and we will definitely call Ben.
Description of Work: He repaired a leaking shower and a leaking hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Amy W.
09/2013
5.0
plumbing
  + -1 more
Ben called us promptly after I purchased the 110 dollar two hour deal from Angie's List. He was quick, friendly, and professional. He was even friendly to our curious kitty cat. I would definitely call him again.
Description of Work: Ben replaced the parts in one toilet and helped another one flush better. He unclogged a shower drain and replaced parts in a leaky shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Judith N.
08/2013
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Much to my surprise...not only were they on time...they were even a tad early!!! Something I am NOT accustomed to in repair people!!! It was a very nice surprise to say the least!!! The two gentlemen came in and got right to work. It took very little time to do all the work they needed to do. The house had sat empty for over a year, and the toilets had been sitting idle for that time. So, my husband had them check out the toilets and replace anything (the inner workings of the toilets) that may have not faired well over the year. Both gentlemen were very polite and very professional. We were extremely pleased with their work. They had quoted my husband a price when he called them...and the final price was just as they said...and it was a very fair price for the work. Ben's Plumbing will, from now on, be our "go-to" guys for any plumbing issues that may arise in the future. I highly recommend Ben's Plumbing! Additional Review - 09.16.13 - An issue with our water heater came up, plus, our tub was draining slowly...so, my Husband, once again, called Ben Plumbing, Inc., first thing this morning (Monday, September 16, 2013)...They got to the house shortly after being called...and, again...got both issues taken care of VERY quickly and efficiently...and the price was very reasonable. My Husband has said that he will only call Ben Plumbing, Inc. from now on with any plumbing needs. Ben Plumbing, Inc. is an excellent plumbing company and I highly recommend them to anyone with plumbing needs!!!
Description of Work: 8.29.13 - We had new seals and inner workings replaced on the two toilets in the house we had just moved to a couple of months ago. 9.16.13 - Ben Plumbing corrected an issue with our water heater and a slow-draining bath tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mary A.
08/2013
5.0
plumbing
  + -1 more
We purchased the coupon special for 2 hrs of plumbing work. Ben responded via email. I called and set up appt. He was prompt and efficient. No more leaks. Two hour special did not include parts. We paid $25 extra over the $111. 00 special. I would use Ben Plumbing again.
Description of Work: Repaired leak in toilet and sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136
    • 1(current)
    • 2
    • 3

Contact information

460 EXETER DR , Birmingham, AL 35206


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Septic Systems

FAQ

BEN PLUMBING INC is currently rated 5 overall out of 5.
No, BEN PLUMBING INC does not offer free project estimates.
No, BEN PLUMBING INC does not offer eco-friendly accreditations.
No, BEN PLUMBING INC does not offer a senior discount.
No, BEN PLUMBING INC does not offer emergency services.
No, BEN PLUMBING INC does not offer warranties.

Contact information

460 EXETER DR , Birmingham, AL 35206