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Carol's Cleaning Team

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Owner operated.

Business highlights

39 years of trusted experience

Services we offer

Housecleaning & apartment cleaning.


Accepted payment methods

Check

Photos of past projects

Reviews

4.495 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
17%
3
5%
2
8%
1
4%


Rating CategoryRating out of 5
quality
4.3
value
4.8
professionalism
4.5
responsiveness
4.7
punctuality
4.6
Showing 51-75 of 95 reviews

Mimi A.
08/2017
5.0
house cleaning
  + -1 more
Great job!
Description of Work: Overall cleaning. Some deep.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

peter K.
08/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joan M.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: They deep cleaned my house; it went very well and quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$240

jane H.
03/2016
5.0
house cleaning
  + -1 more
JOB WELL DONE.....
Description of Work: CLEAN HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Salahuddin F.
02/2016
2.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0


Lesa B.
01/2016
2.0
house cleaning
  + -1 more
unknown
Description of Work: They didn't do a good job cleaning. I had to go behind them to get the house ready for company. I called Carol to report my experience. She offered to send someone else out to make up for it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Priscilla M.
01/2016
4.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael B.
01/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MORGAN A C.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Clean house. Very well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Edwin L.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Melinda and Emily finished in approximately 2 hours and did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Loraine H.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned my house. They did everything I asked and I was pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Ludean W.
12/2015
3.0
house cleaning
  + -1 more
.
Description of Work: They cleaned for about 2 hours. Hair left in bathroom, some rooms were not dusted.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Judi H.
12/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: 3 ladies cleaned my house in less than an hour but it was nice and clean. The wood floors could have been dried off better but it wasn't a big deal. Later I saw a couple of little things they missed but overall a very good job. I would use them again. The fast in and out was nice too.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Robert T.
12/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$240

Jonathan H.
11/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jane H.
11/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

George R.
04/2011
5.0
house cleaning
  + -1 more
The 2 girls were actually ahead of schedule and did a great job! I've since put them on a bi-weekly schedule and they continue to do a great job. One of the best decisions I've made!
Description of Work: They performed an initial cleaning on this day. Cleaned everything in my 3/2 + den/kitchen from top to bottom. The initial cleaning was $120, it's been $80 for routine cleaning since. A price that i find very reasonable for the job that they do and as far as they have to travel (from Bessemer to Trussville)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Gayle W.
04/2011
5.0
house cleaning
  + -1 more
It was a onetime use for a certain property. The work done was very good overall. They were just very conscientious. They made sure that they cleaned exactly what I needed cleaned.
Description of Work: I did use Carol's Cleaning Team and it’s just been a week since they did work for us. It was a full house cleaning including the inside windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

edwin B.
04/2011
5.0
house cleaning
  + -1 more
They do a thorough job. We pay $65 every time they come out. We would continue to use them in the future.
Description of Work: We .use Carol's Cleaning Team for cleaning the house. We use them biweekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Prisilla H.
04/2011
5.0
house cleaning
  + -1 more
They did a fine job. I liked the way the work was done. They were punctual and they did what they said what they were going to do.
Description of Work: They cleaned my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Bill F.
03/2011
5.0
house cleaning
  + -1 more
The price was for two people for 1 1/2 hours. They did a fine job. For the price we thought it was reasonable. The quality of the work and customer service was good. We have no complaints.
Description of Work: We used Carol's Cleaning Team for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Becky J.
02/2011
4.0
house cleaning
  + -1 more
We use Carol's Cleanine on a biweekly basis. They are typically on time and thorough. As an overall experience, we believe we get what our money is paid for. Occassionally we need to point out details that we want addressed, but as an overall general cleaning, they do decent work. We do not like to be last on the day's schedule as the ladies seem to be rushed at that point and ready for their day to end. We will continue to use this service.
Description of Work: house cleanine on a biweekly basis

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

vickie A.
01/2011
5.0
house cleaning
  + -1 more
She does anything I want her to do. If I want her to do anything extra, I'll leave a note. They know where the key to my house is. We had a rental house, and I had them do the clean-up. We had an awful, messy, terrible landlord. They were running all of our electricity through our electric meter. We had them arrested; it was just awful. We didn't know what they were going to say when we moved out. We had them clean the place from top to money. They found some of our money, and they left a note. I had no idea that there was money around. They could've put it in their pocket. If the landlord had found it, they would've taken it. If there was anything that the landlord could've said wasn't cleaned or done, we would not have gotten our deposit. There was nothing. The girls did an excellent job. They even swept the garage. We just think they're great. The price is great.
Description of Work: She provides housecleaning. She did vacuuming, dusting, laundry, sheet drying, made the bed, cleaned the hardwood floors, cleaned the windows, and cleaned the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

vickie A.
06/2010
5.0
house cleaning
  + -1 more
Two women showed up on time. They got straight to work and did an outstanding job. I've hired them weekly now!
Description of Work: Top to bottom housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Gayle D.
08/2009
5.0
house cleaning
  + -1 more
My aging mom is no longer able to keep her house clean, in fact, when I traveled to check on her last year, she had really let things go. Her health issues had stopped all her cleaning and tidying, and she has always been very negative about getting housecleaning help. With shingles all summer, she had used baby powder nonstop to relieve the itching, resulting in a thick white coating on every surface as the powder floated throughout the house, plus tiny snowdrifts in every corner! Knowing I could not handle this alone, I started praying I could find some brave soul to deal with it, and with my mother. I went to the phone book and started calling, and Carol was the first to call back - on the weekend. Fearing her team would turn and leave as soon as they stepped into what looked like a haunted house, I waited anxiously for their arrival scheduled exactly when I needed them -only 2 days later, while my mom was in the hospital. Carol sent a team of 3 including her very capable step-daughter Genny, and they arrived on time, entering the house introducing themselves while simultaneously wiping down the doorway, passing by me and plugging in vacuums, and so it went for 2 hours. I STILL don't know how they did it in that time, but the house was glistening when they left, sheets were washed,dried and the beds were remade with them, and they even helped me hang new curtains in the kitchen. They never flinched, and when I apologized for the white mess, they laughed and said, "Well, there's no maggots!" I did NOT ask for that story! My mom burst into tears when we brought her home-the house looked like she used to keep it 20 years ago. Sweet, clever girls who know how to clean a terrific mess, and put the room back together sensibly, and with the best attitude the whole time - my mom even loves them. What a team! Since then, I have called Carol whenever it got bad, at the last minute really, and she was right there for us, sending Genny and one of her other team. Now I have convinced Mom and my family that we can't do without her, and Carol has given me an amazing every 2 week price, and I cannot express how much of a help this is. I wish I could beam them to my house.
Description of Work: All surfaces dusted/cleaned (Endust or Windex used) Floors swept, and mopped (Using Murphy's oil on the wood floors) Bathrooms scoured, mirrors polished Linens laundered & changed Rooms tidied, organized where needed Dishes washed, put away

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$70

Contact information

6709 Whitewing Rd, Bessemer, AL 35022


Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Carpet Cleaning

FAQ

Carol's Cleaning Team is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Carol's Cleaning Team accepts the following forms of payment: Check
No, Carol's Cleaning Team does not offer free project estimates.
No, Carol's Cleaning Team does not offer eco-friendly accreditations.
No, Carol's Cleaning Team does not offer a senior discount.
No, Carol's Cleaning Team does not offer emergency services.
No, Carol's Cleaning Team does not offer warranties.
Carol's Cleaning Team offers the following services: Housecleaning & apartment cleaning.

Contact information

6709 Whitewing Rd, Bessemer, AL 35022


Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed