We provide low moisture carpet cleaning that typically dries in an hour after cleaning. Your home or office will smell great while we are cleaning, the stains won't wick back and our cleaning solutions are safe for people and pets! We also specialize in cleaning upholstery, tile and grout cleaning and sealing, and cleaning and conditioning hardwood floors.
Description of Work: Carpet was cleaned very well on the date we agreed on. I found the customer service on the phone to be absolutely above and beyond friendly. Was very impressed!
Rating Category
Rating out of 5
Yes, I recommend this pro
Catherine H.
10/2015
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: Most of the carpet in my house. Did a good job. Didnt do some extras like putting furniture legs on little pieces of foam to prevent staining from furniture legs; however their process is not supposed to get as wet as regular steam cleaning. Nothing was stained so they were right. Cleaned all my wool area rugs as well. Also did special pet cleaning and got a stubborn smell out. Would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jadine M.
08/2015
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: Cleaned carpets in rental unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Angela O.
02/2015
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: Our carpet was pretty bad from dogs and a toddler so I didn't think our beige carpets would get clean. I was amazed at how clean the carpet was after they were done! It looked new. They were on time, explained everything and were friendly. I will be calling them again this spring to clean our carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Liza C.
09/2014
4.0
carpet cleaners
 + -1 more
unknown
Description of Work: I was very disappointed in the price I ended up paying for their services! I had 13 steps; 1 area rug (approx. 6' round); and a 20'-30' hallway cleaned. The area rug was twice as expensive as the stairs and I thought that was a ridiculous amount of money to spend on something so accessible. They did a good job otherwise and a week later my carpets still look good, although I still wouldn't use them again b/c of the price.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$150
Response from Heaven's Best Carpet Cleaning - Wasilla
We are always grateful for any feedback from customers so that we can continue to provide quality service. Periodically, we check prices of other carpet cleaners to make sure our pricing is in line with other local cleaners. Currently, we charge $3.50- $4.00 per step for stairs(price is based on severity of soil) and $0.40 per square foot for carpet cleaning. Because we provide a unique low moisture cleaning process we are able to clean wool rugs. Wool is very sensitive to cleaning processes and there is risk of the colors bleeding or shrinking to occur. For this reason we charge $2.00 per square foot for wool rug cleaning. Occasionally, if the area rug soil is minimal and the rug responds well to cleaning a discount may be given. This is only on a case by case basis. Below is a breakdown of measurements and associated cost of the services provided for the client mentioned in this review. Stairs - 13 @ $3.50 = $45.50 Hallway - 85sqft @ $0.40 = $34.00 Wool Area Rug - 47sqft @ $1.50 = $70.50 TOTAL = $150.00
Trudi H.
05/2014
5.0
carpet cleaners, floor cleaning
 + 0 more
unknown
Description of Work: cleaned carpets in house (4 bedrooms, 2 living areas, hallway and stairs - excluding one bedroom and closets) |Called on a Monday and scheduled on the following Thursday. Took less than two hours. Very pleased with the work and would recommend to others.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
anna L.
03/2014
5.0
carpet cleaners, house cleaning
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David A.
02/2014
3.0
carpet cleaners
 + -1 more
.
Description of Work: The individual who showed up quoted one price and when it came time to pay the bill, another office person tried to charge a substantially higher amount. I disputed the charge and they took more than a week to get back to me and the still charged about $100 more then their initial verbal quote.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$800
Response from Heaven's Best Carpet Cleaning - Wasilla
The details in this review should not be considered an accurate description of our company's practices. As you will find mentioned in other reviews, our technician assess and measure the areas to be cleaned and present the price to our client for approval before cleaning. We have no record of ever cleaning carpet for the gentlemen who left the review.
Donna G.
10/2012
5.0
carpet cleaners
 + -1 more
Rapid response to my call. Technician was at the property exactly when I was told he would be there. He was courteous, pleasant, and professional. He measured each room, gave me an estimate and received my approval before continuing. He prepped each room and efficiently cleaned each carpet to like new condition. Excellent job from an excellent company. I will continue to use them whenever I need carpet cleaning.
Description of Work: Carpet cleaning in my recently vacated rental unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kit K.
10/2012
5.0
carpet cleaners
 + -1 more
The cleaner was ontime, professional, friendly and knowledgable. I had purchased a new home and the carpet was not cleaned prior to closing. There were several large yelllwish stains on the living room and master br carpets, and red candle wax had been spilled on the living room carpet. To save time, I offered to remove the wax, so he provided an iron and brown sack paper for me. I was able to get the wax out of the carpet and he removed the stain left from the wax color. The yellow stains all came out as well, he was finished in a short time, leaving no odor or residue behind. Great job. I couldn't find a ChemDry vendor in town and was dubious about the claims of Heaven Sent, but they were true to their word. Since one of my kitties vomits a lot, i know I will be using this company again and often!
Description of Work: Cleaned carpet in 3 bedrooms, hall and great room. Removed stains of unknown origin, identified some by inspection, including candle wax.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Leona H.
10/2012
5.0
carpet cleaners
 + -1 more
contactded by phone and they were efficient and friendly. They arrived on time and worked very dilligently wasting no time. We were happy they finished so quickly as the new people wanted to move in that day as well.
Description of Work: this company responded on time and did an excellent job. Old tenants moved out and new ones moved in. Found some spots from animals but were able to remove even the toughest of stains. They worked efficiently to get new tenants in on time. We would use again. Leona
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Annie J.
09/2012
5.0
carpet cleaners
 + -1 more
My brother met them at the condo being cleaned and they were on time. It didn't take them very long at all to do an incredibly awesome job of removing the long standing stains & most of the paint spots! I'd had the carpets cleaned by another company last year and wasn't very impressed but assumed the stains were from a pet from a previous tenant & wouldn't come out but I couldn't see the stains when Heaven's Best was done and most of the paint spots, if not all, were gone! The carpets look awesome and they smell great, too. This company is wonderful and I would have no qualms recommending them to anyone who needs a good job done on their carpets. 5 stars!!!
Description of Work: 250 sq foot carpeted living room, long hall and very large bedroom cleaned of stains and many paint spots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Donna G.
08/2012
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Brian showed up after hours to accommodate my needs. He did an amazing job on the carpets and even made my filthy chair look like brand new!! I will definitely be using this company again and am extremely happy to recommend this company to anyone needing carpet or upholstery cleaning.
Description of Work: I contacted Heavens Best carpet cleaning on the recommendation of a family member. I contacted the Wasilla office and got an immediate response. The person I spoke with was very professional and polite. I needed my carpets done by the weekend and she made a late appointment for me. My technician was Brian. He arrived a few minutes early, was very personable and extremely professional. He assessed every room, measured, and gave me a quote...even though I told him I just wanted him to do the work. He did carpet cleaning in 3 rooms and 1 flight of stairs. He did upholstery cleaning on a chair and ottoman. He vacuumed every room and the stairs before starting even though i had just vacuumed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Wendy G.
05/2012
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Went very well. Would highly recommend this company and would certainly use their services again. Entire experience from quote call to final job could not have been better.
Description of Work: Company did carpet cleaning for entire 2 bedroom apartment moveout. This included several spots and all furnishings. As this was several months ago I can't remember the exact price but the company was very reasonable priced. I called for several quotes, some very ridiculous, $1000's of dollars were quoted for this job. I believe the total was around $250. Worth every penny. Company was very professional, gave a quote on a Friday and completed job that evening.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen N.
07/2011
5.0
carpet cleaners
 + -1 more
This is a wonderful family owned and operated service. From the appointment making to the carpet cleaning, they were professional and personable. My carpet looks almost new! He even got the ash stains that were years old out. I was extremely impressed with this company and this family. I'll be calling them any time I need a carpet or couch, etc. cleaning!!
Description of Work: I had chocolate milk stains, ash from the pellet stove, and other various stains that have accumulated over the past 7 years on my used-to-be-ivory carpet. I tried cleaning it with all types of stain removers and even rented a carpet cleaner to do it myself, but nothing worked. Last ditch effort before we went to the expense to buy a whole new carpet, I called these guys.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
House Cleaning,
Floor Cleaning and Waxing
FAQ
Heaven's Best Carpet Cleaning - Wasilla is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Heaven's Best Carpet Cleaning - Wasilla accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa