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J & S Steamway Carpet Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

J & S Steamway is Anchorage's premier residential and commercial carpet and rug cleaning service. Providing excellent service to Alaskans since 1976. We provide the highest level of service in the industry for Anchorage, Eagle River, and Girdwood residents. We also offer free pick-up and delivery of area rugs in the greater Anchorage area. Whether your needs are residential or commercial our certified technicians will take care of your needs. Call today for a free estimate!

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial carpet and area rug cleaning. Hard floor and tile cleaning. Oriental rug, upholstery, and mattress cleaning. Flood and water restoration services. Mold remediation. We work with insurance companies. Rug pad sales

Services we don't offer

auto detail, construction services, remodeling, carpet sales

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
10%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 173 reviews

Valerie A.
07/2017
4.0
carpet cleaners
  + -1 more
Very satisfied
Description of Work: Cleaned carpet in 2 rooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna N.
01/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great, exceeded expectations.
Description of Work: 2 bedrooms and 3 upholstered bar stools

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meredith R.
01/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well!
Description of Work: Carpet cleaning & upholstery on a couple pieces of furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

B John S.
01/2017
5.0
carpet cleaners
  + -1 more
Great job as usual
Description of Work: We have used J&S for many years from in-house rug cleaning to shop area rug cleaning. J&S has always performed first class work. They are consistently professional in their approach, very customer oriented and punctual. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marie U.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Raissa D.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Had whole house carpet cleaned. They got out some goo that previous cleanings didn't. They aren't bargain, but they were prompt, polite and thorough.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alecia B.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

casey M.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara H.
04/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernard R.
04/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan J.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wilbur O.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat F.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph K.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meredith R.
02/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Carpet cleaning, furniture cleaning. Great and thorough job. Worth the money.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lindsey F.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They have done annual carpet cleaning as well as move out carpet cleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Katharine L.
06/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I have worked with J&S several times now and I appreciate that the same people come out over the years which suggests turnover is low and is helpful as they know the work I need done so a separate appointment to get an estimate is not needed. The work is always thorough and the staff careful as they move around the house to keep things tidy. I look forward to continuing to work with J&S for all my future floor, rug, vents cleaning needs!
Description of Work: Steam cleaned garage floor removing all winter dirt and debris accumulation, cleaned forced air furnace vents/ducts, and dryer vent hose.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Lucienne H.
06/2014
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
When I initially called, the person on the phone was pleasant and professional. He quoted a price, I agreed to it. We made arrangements for the rug to be picked up, and although there was a delay in pick up, the representative called me to advise of the delay and alternate arrangements were made. All in all, the service was good and I would use the service again.
Description of Work: Picked up the area rug, kept it for several weeks, cleaned it and then delivered/returned it to my home

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Joyce C.
06/2014
5.0
oriental rug cleaning
  + -1 more
The came out within a week after I purchased the deal and there were no additional charges. I haven't used them before. It was great service. They picked it up, cleaned it up, disinfected it and put some other stuff on it to preserve it. I had no issues and they brought it back to the house. I would use them again. They're very professional, they did a good job and it turned out great.
Description of Work: I purchased a Big Deal coupon from J & S Steamway Inc to clean a wool Chinese rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Susan S.
05/2014
5.0
carpet cleaners
  + -1 more
The emailed estimate never arrived back to us, but the men sorted it out and worked hard for the next four hours to restore the carpet and furniture. They look wonderful!
Description of Work: Cleaned living and dining area carpeting, sofa, chair and two ottomans. Also cleaned 14 stairs , master bedroom and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$535

Tonya C.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The cleaner was professional, curious, and thorough. I would definitely call them any time I need carpets or couches cleaned.
Description of Work: Cleaned living room carpet, child's room carpet, couches, and recliner seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary L.
06/2013
5.0
carpet cleaners
  + -1 more
Technician was very thorough. Excellent service.
Description of Work: Cleaned all vents and air intakes, and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Katharine L.
05/2013
5.0
carpet cleaners
  + -1 more
Right on time for the initial estimate. Right on time to clean the garage floor and did a great job. The two team members I met were both professional and efficient with my time. Much appreciated! I definitely recommend this company for carpet and floor cleaning.
Description of Work: Deep cleaned garage floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Donna P.
07/2012
5.0
carpet cleaners
  + -1 more
They are very thorough. They do their job in a timely manner and they provide high quality of work.
Description of Work: J&S Steamway came out last April and did some carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$392

Leslie G.
07/2012
5.0
carpet cleaners
  + -1 more
They are very good, had excellent customer service, and they are very thorough. They will pick rugs up and deliver them. They also have very good follow up to make sure that you are satisfied.
Description of Work: I used J & S Steamway for rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

341 E 77th Ave, Anchorage, AK 99518

http://www.jandssteamway.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Concrete Driveways,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

J & S Steamway Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

J & S Steamway Carpet Cleaning accepts the following forms of payment: Check,MasterCard,Visa
Yes, J & S Steamway Carpet Cleaning offers free project estimates.
Yes, J & S Steamway Carpet Cleaning offers eco-friendly accreditations.
No, J & S Steamway Carpet Cleaning does not offer a senior discount.
Yes, J & S Steamway Carpet Cleaning offers emergency services.
Yes, J & S Steamway Carpet Cleaning offers warranties.
J & S Steamway Carpet Cleaning offers the following services: Residential and commercial carpet and area rug cleaning. Hard floor and tile cleaning. Oriental rug, upholstery, and mattress cleaning. Flood and water restoration services. Mold remediation. We work with insurance companies. Rug pad sales
auto detail, construction services, remodeling, carpet sales

Contact information

341 E 77th Ave, Anchorage, AK 99518

http://www.jandssteamway.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM