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J & S Steamway Carpet Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

J & S Steamway is Anchorage's premier residential and commercial carpet and rug cleaning service. Providing excellent service to Alaskans since 1976. We provide the highest level of service in the industry for Anchorage, Eagle River, and Girdwood residents. We also offer free pick-up and delivery of area rugs in the greater Anchorage area. Whether your needs are residential or commercial our certified technicians will take care of your needs. Call today for a free estimate!

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial carpet and area rug cleaning. Hard floor and tile cleaning. Oriental rug, upholstery, and mattress cleaning. Flood and water restoration services. Mold remediation. We work with insurance companies. Rug pad sales

Services we don't offer

auto detail, construction services, remodeling, carpet sales

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
10%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 173 reviews

Karen D.
10/2014
5.0
carpet cleaners
  + -1 more
They did a fab job. We have used them before and everything was pretty dry. We asked for one of their competent guys. They vacuumed and there was no furniture. It was a really good experience. It was quick.
Description of Work: They cleaned our carpet.

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro

Chase P.
10/2014
5.0
carpet cleaners
  + -1 more
They were good and seemed more professional than another company I had shampoo the carpet once before. J & S did a very good job. Nothing else particular stood out.
Description of Work: They shampooed our carpets.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol O.
10/2014
5.0
carpet cleaners
  + -1 more
I have not had anything from them recently, but I have used them in the past and I really love the job they do. They seemed pretty knowledgeable. When they were cleaning the stairs they explained why stairs get dirty in the areas they do, especially with the basement underneath. They were not pushy trying to do a sales job. I have had other carpet cleaning services do that. This company would offer to do my upholstery and say it was one of their services, but they did not tell me I really needed it done, which other companies have done. I just thought they were very polite and courteous of the environment there. They were thoughtful of not letting the dog out. I definitely want to use them again and have used them for at least two years in a row. I have been pretty happy. I have done carpet cleaning cheaper, but the service was not as good. Their pricing could be better, but it is not as bad as some. They were very prompt.
Description of Work: They shampooed my carpets.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gary T.
10/2014
5.0
carpet cleaners
  + -1 more
We have used them several times and we keep having them come back because they have done well. Their service and work is good. They are efficient and we have been pleased with them. We have lived here for 20 years and we have only used them. Their price is reasonable and their work is good for the price they charge. We have not had problems with them and always have the same person come out.
Description of Work: They cleaned our living room carpet. They also did some spotting in walkways that were used more often.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin S.
10/2014
5.0
carpet cleaners
  + -1 more
The work turned out excellent. They got it on the schedule right away, completed the work on time as agreed to and I have no complaints. They are more expensive than other competitors, but you get what you pay for in carpet cleaning.
Description of Work: They steam cleaned some carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kathryn I.
10/2014
5.0
carpet cleaners
  + -1 more
They did a great job. Everybody liked the deal.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Val G.
10/2014
5.0
carpet cleaners
  + -1 more
They are awesome. We use them exclusively for our property management company. They do all of our properties. I have been using them for about the last nine years and they probably do five or six jobs a week. I know I have two jobs for them tomorrow.
Description of Work: They cleaned a carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wiley B.
10/2014
5.0
carpet cleaners
  + -1 more
They have always given me good service. Their price was competitive.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

douglas L.
10/2014
5.0
oriental rug cleaning, upholstery cleaning
  + 0 more
The work turned out great. It was beautiful. They were here on time, did a good job and everything looked good. I was not actually here when they did it, but my husband was. My husband was real happy with them too. The price was a little bit more than I anticipated.
Description of Work: They cleaned an area rug. They did the rug and then real quickly vacuumed and cleaned up the sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lai Loni K.
10/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The experience has been great and they have been out three times. I continue to use them because they always do a good job of cleaning. I have already recommended them to a couple of friends.
Description of Work: They have cleaned some of my area rugs including a couple of tribal carpets, mostly wool ones. I also recently had them come in and clean some carpet that is down on the floor of my home including two sets of stairs, a couple of rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John B.
10/2014
5.0
carpet cleaners
  + -1 more
It went very well. They are very good. We've used them several times and we like them. They came properly. They did the work promptly and well. It was a positive experience. The price was reasonable.
Description of Work: They cleaned the carpet in our hallways and bedrooms. It was 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janis B.
10/2014
5.0
carpet cleaners
  + -1 more
They did great. They did a good job.
Description of Work: They cleaned some carpets in our house.

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro
$200

Candace B.
10/2014
5.0
carpet cleaners
  + -1 more
It was great. What stood out was just the final product, the carpet and the fact that he put the protection coating on for free. The price is too high.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$358

sally C.
10/2014
4.0
carpet cleaners
  + -1 more
I thought that they did a good job when they did it. I was satisfied with them. I did have to call them back to go over a couple of areas and I had no issues with them coming back. They did a fine job. The reason why I did not use them again is that I found someone through the ads who has a better price.
Description of Work: J & S Steamway did some work for us. They did shampoo my carpet. It covered three rooms, hallway and stairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Matthew P.
10/2014
5.0
carpet cleaners
  + -1 more
The service was outstanding. They provided me a military discount. It turned out very well. They did when I was leaving and I am in Florida now. It was good. I will recommend them.
Description of Work: J & S Steamway had provided service for us. They cleaned the carpets in the house, it was about a 1200 sq feet carpet. They did not just clean it, they also did like a sanitazation. They just did the carpets and no floors and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Donna & Chris S.
10/2014
5.0
carpet cleaners
  + -1 more
Fine! They have done a nice job. When we had a problem, they corrected it. The owner came out and inspected it. They were professional and on time.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy A.
10/2014
5.0
carpet cleaners
  + -1 more
It went fine. I like that company a lot.
Description of Work: J & S Steamway had performed service for us. They cleaned my carpets and stain treated my carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip S.
10/2014
5.0
carpet cleaners
  + -1 more
They showed up on time. They are good. They were professional and they did what they were supposed to do.
Description of Work: They did a final cleaning of our carpets when the house was sold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mindi R.
10/2014
5.0
carpet cleaners
  + -1 more
We have been dealing with them for years and they are always great. They just do a nice work. They have a nice and well rounded service for carpet cleaning.
Description of Work: J & S Steamway had done some work for us. We go to them several times a year. They pick and deliver. They clean our carpets at our store and our home. They pick up and deliver big area rugs that nobody else can seem to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Keith B.
10/2014
4.0
carpet cleaners
  + -1 more
I’ve used J & S Steamway for a long time. I’ve usually been happy with them. The last time they had a very new technician and he did have a hard plastic thing to put under the furniture. He actually used Saran Wrap and some of it was not a good result. Our house is not large so it wasn't a large area. They need to make sure the technician doesn’t leave in the truck until he got all that stuff he needs to do the job. The metal cup on the bottom of the furniture blood through on the carpet and stained it and I doubted very much that they’d come out. I should have called them right back but I didn’t so my bad on that. The price was fair.
Description of Work: They cleaned the carpet of the living room, dining room and hall.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Phyllis D.
10/2014
5.0
carpet cleaners
  + -1 more
The expereince was fine and we had some probelms but they were back the next day to correct it. They were courteous, professional and they lsitened to what I said. If there some areas that I needed to be worked on, they were going to take care of it. Their price was high but their work was out standing.
Description of Work: They shampooed my house both upstairs and down.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Wil G.
10/2014
5.0
carpet cleaners
  + -1 more
They always do good work. I usually have them in about every 6 months to basically clean up traffic. It is between $200-$500 depending on what I have them do. They are timely, efficient and they will back up their work.
Description of Work: They cleaned up an area of my rug in the main room. They do the whole main room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Nancy J.
10/2014
5.0
carpet cleaners
  + -1 more
I know them back then when I used to have carpets in my house. They’re really good people. They really cleaned extremely well. I have all floors now because the carpet was giving me too much allergies and I have to clean all the time. It was too expensive for me to have it clean all the time but they do a good service. They’re very expensive people but they do a good cleaning. I was very pleased with the job. The pricing is very expensive. They do a lot of detail thing before they do the actual job. They do different the chemicals that they have to use that’s why it is so expensive. I wished it would be a little bit cheaper. The quality was excellent. They responded to me quickly. I set up an appointment and they were here on time. They used so many quality stuffs that I wasn’t really impressed.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


michelle R.
10/2014
5.0
carpet cleaners
  + -1 more
It went well. The people were horrible who were living in our rentals. The carpets were really stained.
Description of Work: The cleaned the carpets for our rentals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN P.
10/2014
5.0
carpet cleaners
  + -1 more
I've used them for years. I had them every year for probably 30 years.
Description of Work: I use J & S Steamway Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

341 E 77th Ave, Anchorage, AK 99518

http://www.jandssteamway.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Concrete Driveways,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

J & S Steamway Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

J & S Steamway Carpet Cleaning accepts the following forms of payment: Check,MasterCard,Visa
Yes, J & S Steamway Carpet Cleaning offers free project estimates.
Yes, J & S Steamway Carpet Cleaning offers eco-friendly accreditations.
No, J & S Steamway Carpet Cleaning does not offer a senior discount.
Yes, J & S Steamway Carpet Cleaning offers emergency services.
Yes, J & S Steamway Carpet Cleaning offers warranties.
J & S Steamway Carpet Cleaning offers the following services: Residential and commercial carpet and area rug cleaning. Hard floor and tile cleaning. Oriental rug, upholstery, and mattress cleaning. Flood and water restoration services. Mold remediation. We work with insurance companies. Rug pad sales
auto detail, construction services, remodeling, carpet sales

Contact information

341 E 77th Ave, Anchorage, AK 99518

http://www.jandssteamway.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM