Big O's Automotive

Auto Service, Auto Tires, Windows,

About us

Locally owned & operated. Military, Student, and Senior discounts available.

Business highlights

48 years of trusted experience

Services we offer

Auto service - alignments, brakes, engine tune ups, tire balancing, electrical, exhausts, mufflers, lube & oil filters, auto towing, transmissions

Services we don't offer

Bodywork

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.6
Showing 26-41 of 41 reviews

Garth O.
06/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: This company have always been fair and reasonable with us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard M.
02/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Big O's Automotive
Thank you for taking the time to leave a review for Big O's Automotive. We appreciate it!

Lorna J.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: They do very good work, charge fairly, and don't take advantage of their customers.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Big O's Automotive
Thank you for taking the time to leave a review for Big O's Automotive. We appreciate it!

Mike M.
12/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: They do very good work, everytime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kim B.
11/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: They did exactly what they said they would.. No extra repairs suddenly necessary.
Rating CategoryRating out of 5
Yes, I recommend this pro

William R.
12/2014
1.0
auto repair
  + -1 more
unknown
Description of Work: Lousy service! Lousy customer care! Lousy attitude from top management! I'll never go there again!!!

Rating CategoryRating out of 5
professionalism
1.0


Marcia S.
09/2014
5.0
auto repair, car tires
  + 0 more
unknown
Description of Work: Blower heater motor oil change tire change over.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Big O's Automotive
Thank you so much for this review, we really do appreciate you taking the time to give us feedback.

Aub B.
06/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: We got the oil changed, tires rotated, safety check, and general summer preparation done on our SUV. We were able to do the keys of the night before using their night drop envelopes. They called when they were done and we haven't had any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Candace H.
04/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Replaced temperature blend door motor to fix a/c problem. Fast, accurate, professional service manager and mechanic(s)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191

Flori P.
02/2014
5.0
auto repair
  + -1 more
.
Description of Work: Fix the belts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$165

Jamie T.
02/2014
5.0
auto repair
  + -1 more
Very honest, good group of people.
Description of Work: Great, they checked an engine code and when they couldn't diagnose anything wrong, didn't charge us anything (hardly ever happens anymore)!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorna J.
07/2013
5.0
auto repair
  + -1 more
unknown
Description of Work: Very impressed with their price, courtesy, efficiency and honesty. Had my car towed there because it overheated on the highway on 4th of July. They never mentioned that they were too busy to work on it Jeff called to tell me what was wrong (water pump and blown radiator cell), and test drove it after replacement . Told me nothing else was wrong with it. I'm a woman - they could have told me anything. I will be taking my car there from now on.
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve H.
05/2013
4.0
No problems
Description of Work: Replace water pump. Routine check up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Rodger D.
02/2013
5.0
auto repair
  + -1 more
they're great
Description of Work: tires, faulty sensor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Gary K.
04/2012
5.0
auto repair
  + -1 more
They are great. They are very quick and the price is very reasonable. I had repair work done and had to take my car back for the same repair and they didn't charge me for the second visit. They are ver conscientious and honest. I will definitely use them again.
Description of Work: I had my car repaired at Big O's Automotive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Big O's Automotive
Thank you for the great review!!!!!!

Arielle P.
03/2012
5.0
auto repair
  + -1 more
They get high ratings and I would continue to go there in the future.
Description of Work: I went there about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Big O's Automotive
Thank You!!!!
    • 1
    • 2(current)

Contact information

2401 E 4th Ave, Anchorage, AK 99501

www.bigoauto.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Tires,
Windows,
Auto Mufflers,
Auto Inspections,
Auto Accessories,
Auto Radiators,
Auto Transmission,
Auto Towing

FAQ

Big O's Automotive is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Big O's Automotive accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Big O's Automotive does not offer free project estimates.
No, Big O's Automotive does not offer eco-friendly accreditations.
No, Big O's Automotive does not offer a senior discount.
No, Big O's Automotive does not offer emergency services.
Yes, Big O's Automotive offers warranties.
Big O's Automotive offers the following services: Auto service - alignments, brakes, engine tune ups, tire balancing, electrical, exhausts, mufflers, lube & oil filters, auto towing, transmissions
Bodywork

Contact information

2401 E 4th Ave, Anchorage, AK 99501

www.bigoauto.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed