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"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"They were friendly, courteous, and professional. They were honest and accommodating, allowing me to selfishly ask for an earlier timeframe and carrying through with it. The end result is a wonderfully beautiful driveway, far prettier than my original, and I'm very satisfied with both the extremely reasonable pricing and the quality of work."

"Our house looks amazing and the price was beyond reasonable. This should be a 5 star review and we had every plan to hirer owner Neil and his team again for decking project. The work was performed over 5 really cold days in Feb; the team was timely, professional and incredibly considerate of the pets being in and out of the yard. Unfortunately we are still waiting for a follow up from the business on a few touch ups on a small encasement that was missed. I spoke with Mr. Snyder on the phone March 3 and sent photos via text message as requested on March 4th and again on the 17th. We have yet to hear back on any resolution. I hate using this approach of down scoring and will happily update this review to a 5 once the few items are completed. It just makes me anxious that any 10 year workmanship warranty won't be honored."

"Freedom Fence & Deck did an excellent job install our new deck. The sales rep and the workers were friendly and professional. Additionally, I love that the owner of the company is a veteran, and the company offered the best veterans discount compared to the competitive quotes."

"Fabulous job! Everything looks great."

"This company is not who they say they are. The person named Carlito , it’s not his real name. He does not hold a contractor license or salesman license in Maryland. This company is run under his sister, through you will never see or know she exists. His real name is Brian G Mitchell, make sure you case search and find out the truth. I been dealing with him for years to get my addition finished and he has done nothing but take money and make excuses why he can’t work. Man has more personal issues, walked off the job without communication for 4 months. Lied to me and said framing passed inspections, they never did. If you even consider using this company, think again."

"I couldn't be happier with the work they did! We loved working with the Elite team and they created a gorgeous room for us that is being used and enjoyed by our family and friends."

"The sales team was knowledgeable, thorough, and they gave us a very good price, but the greatest credit goes to the crew, who did an excellent job with true quality workmanship. We highly recommend FA Outdoor Spaces!"

"Mr. Handyman of Northern Baltimore did a great job. I received a call in less than 24 hours to provide a quote. They had availability within the same week. Harvey, who came to replace my door, was on time, professional, and friendly. He completed the job quickly."

"SBC did a fantastic job building me a new deck and re-paving the patio area underneath. Justin was great in coming out to measure the area and discuss options for both the deck and the patio. Steve's teams did a wonderful job with the work itself. Everything was done exactly as stated and the end product was exactly what I had hoped it would be. The reason for this not being a 5 start review is two-fold. First, all of the work was scheduled at the last minute, with less than 24 hours notice of when the teams would be out to deliver materials or do the work. Luckily this didn't end up being an issue, but it could be difficult if you're trying to schedule explicitly around the project. Second is the difficulty in getting the final piece of work completed, for installing an exterior electric outlet. It took an extra month after the completion of all other work to get that done. If electrical work is required, I'd recommend contracting that externally to SBC."