The Angi Code of Conduct

tools on a green background with the Angi logo
Photo: ronstik / iStock / Getty Images Plus / Getty Images
tools on a green background with the Angi logo
Photo: ronstik / iStock / Getty Images Plus / Getty Images

Angi is honored to connect homeowners and home service professionals to complete home projects. To ensure that we’re providing the best experience for all, we require that pros and homeowners alike uphold our core values:

Be respectful

Respect each other and each other’s property. If there’s a conflict, respectfully work together to resolve it.

Be fair

As a pro, ensure that you’re providing good customer service and producing quality work at a fair price. As a homeowner, be considerate of pros’ time and money. Also, be fair in giving pros the reviews they’ve earned and deserve.

Be professional

Present yourself in a professional manner. Communicate clearly and often and do your part to ensure each other’s comfort in every situation.

Be honest

Honor your agreements and be honest about your expectations and limitations. As a pro, be honest if a job is outside your skillset or licensing. As a homeowner, be honest if you have no intention of completing a project. Always be upfront if something isn’t going as agreed upon or planned.

Be reliable

Answer calls, texts and emails in a timely manner. Show that you value each other’s time by being present and punctual for all appointments. Never leave someone wondering how to reach you or where you are.

Be inclusive

Don’t discriminate based on race, national origin, social and economic class, sex, sexual orientation, gender identity and expression, age, political belief, religion, mental and physical ability, or any other factor. Angi adheres to a strict zero-tolerance discrimination policy.

Angi reserves the right to remove all users who fail to follow this code of conduct from our site and platform.

The homeowners guide to home care is here
From average costs to expert advice, get all the answers you need to get your job done.
Woman washing hands in kitchen sink
Apr 23, 2025
Apr 23, 2025
Your faucet plays a major role in your kitchen's overall design and functionality. Learn how much it costs to install a kitchen faucet based on brand, type, and city.
stylish and functional black mudroom
Apr 20, 2025
Apr 20, 2025
Do you want to add a mudroom to your home but are unsure if it’s within your budget? Use this mudroom addition cost guide to determine your installation price range.
A kitchen with white cabinets
Apr 1, 2025
Apr 1, 2025
How much does a kitchen remodel cost? Find out the average cost and where you can save money on the path to building your ideal cooking space.
A bump-out addition to a house
Apr 22, 2025
Apr 22, 2025
Building a bump-out addition creates more functional space in your home while also boosting its resale value. Learn more about their costs, benefits, and uses.
Home extension with open patio doors
Apr 23, 2025
Apr 23, 2025
Dreaming of additional square footage and extra living space? Learn who builds home additions to make sure you get the best professional for the job.
Bathroom with plants shower and tub
Apr 23, 2025
Apr 23, 2025
Have a broken shower? From clogged drains to grout buildups, use this guide to learn seven common shower problems and how to resolve each one.