Whirlpool Dryer Repair in Columbus

After calling several repair companies that either did not service my area or never answered, I called Appliance Service Plus and spoke with Paul. He was very nice and was able to come out to my house within 2 hours of me calling. He took the time to accurately diagnose the problem with my dryer and explained what repairs needed to be completed and the price for the repairs. My dryer works great nowshow more

tech Brad was on time, very courteous and listened to problem, explained and showed me what happened (Best Buy did a bad job installing correctly so it was loose wires sparking) and how to fix and gave me a fair price, so I let him fix. he went above and beyond to make sure it was working and safely installed correctly. Would use them again for sure. Brad was excellentshow more

I called about warrantee service on a Whirlpool dryer. He explained that he could not do warrantee work and would have to charge me if he came out and that I would be better off going to Whirlpool. He then help me troubleshoot the appliance for 5 minutes, even knowing that he was not going to get any business. He was very helpful and informative. If I need a service call he will be the first one I will callshow more

Although, just last month I gave this company a great review for fixing my refrigerator; I cannot give them anymore illustrious reviews due to the price gouging this company apparently practices. I called to have someone look at my electric dryer as it was not working. After going through all of the troubleshooting, I made an appointment for someone to take a look at it. I was convinced it was the push power button wearing out so I looked up online what the approximate cost would be for this part: around $11. Turns out it was just a door latch. I later found that these can cost as low as $1.06 for a Whirlpool dryer online! With a wedding approaching at the end of the week; I needed the dryer repaired at once. I left a message with this company on Friday, May 25 and the message was returned the next day and an appointment was set up for Tuesday, May 29, due to Memorial Day on Monday. There were two repairmen that came--for what reason I do not understand being such a simple problem. They were here for about 5 minutes when it was realized that it was the door latch and not the power button. It took no more than 10 minutes to get it replaced and the charge was over $150! I was not pleased with this amount so one of the men agreed to lower it to $135. I should feel like I was getting a break? I felt really taken once I realized how little this part cost and the labor to install was minimal. I think these people charge whatever they think they can get out of someone and play on people's desperation to have an appliance repaired. They claim not to charge a "service call" charge, but it's really just included in their price quotes for parts. I will never use this company again. I've been taken twice now by them and that's itshow more

We suspected that the drive belt on our Whirlpool dryer had broken. We called Central Ohio Appliance Repair on Tue 12/29/15. They were very courteous on the phone. We were scheduled for Wed 12/30/2015 between 9 AM and Noon with a call before their arrival. John our Technician called at 10:30 and said he was 30 minutes away. He arrived 20 minutes later. John was very courteous and professional. John, after giving me his card, quickly diagnosed the issue. We broke the drum belt and the belt idler arm on our dryer. He quoted us a price that I thought was very fair. I agreed to the repair and John went out to his vehicle to ensure that the parts were on the truck. Thirty minutes later the part were installed, the dryer tested and I was back in service. I could not be more pleased with Central Ohio Appliance Repair and their Technician John. Their service was prompt, professional and cheerful. I highly recommend them and we will use them again. Bob Grovshow more

This was the first time I've used this company and will use them again. I called on a Saturday morning and was able to get service that day. The service charge is in addition to labor, but is probably very reasonable considering what other companies charge and the fact that it was a Saturday. Mike Condo performed the service himself and did look over my warranty papers. He recommended I contact Whirlpool since an additional problem was found and apparently is covered under the warrantyshow more

Our old refrigerator broke and we needed to replace it. We went to HH Gregg, our usual choice of stores for major appliances like this. We bought a Whirlpool refrigerator and it was delivered to our house. The men who delivered it were very professional with their job. The salesman at HH Gregg was also very professional. Within a month of having the refrigerator, the produce drawer broke. It took a number of phone calls to HH Gregg and Whirlpool to finally resolve the problem, but the resolution was not one we expected. Because we were not getting a favorable response from Whirlpool, we agreed to buy the replacement drawer, went to HH Gregg and told them we were not happy about that. HH Gregg told us to not accept delivery of the replacement drawer that Whirlpool was sending us, and HH Gregg just gave us the drawer from one of their refrigerators in stock. We returned the drawer to Whirlpool when it arrived (we never opened it - just returned it to sender) and expected them to credit us the cost of the drawer on our credit card. They said they wouldn't because we did not tell them we were returning the drawer until after 30 days of returning it. HH Gregg just said this was absolutely not acceptable and refunded us the money we paid Whirlpool for the drawer. While we are happy that we are getting our money back, it just does not seem right that HH Gregg has to pay for the drawer, especially after they gave us a replacement drawer from their own supplies. I only hope HH Gregg gets reimbursment from Whirlpool, it is only fairshow more

They scheduled a service call in a couple of days, after doing some research online to determine an approximate cost and if they should attempt a repair. They gave a rough estimate on the phone of approximately $208 for a thermostat replacement. Repairmen John came as scheduled and analyzed the problem on a Friday. He returned on Saturday to install the required circuit board. The repair was costly at $465, but the main circuit board (out of three in the oven) was needed, at a cost of $299show more

Well, I did not have work done but will definitely use their services in the future. I set up a request and when they realized my whirlpool refrigerator was still in warranty they encouraged me reach out to Whirlpool to get the repairs done under warranty. What a honest and professional company. Thank youshow more

We called them for service on Wed. and they came the next morning, Thursday, calling before they came. The service was just when they said it would be in the morning, and the serviceman was very professional and friendly. He did a quick and efficient job and repaired our old dryer to work like new. The price was fair-- we would call them again if we need appliance repair of any kindshow more

About a week ago, our dishwasher started to make a loud, horrible noise when running. We contacted Jim through Angie's list as we have used him before and liked his work. He came to our home and found that the motor on our dishwasher needed to be replaced. He ordered the motor and he came back today (about a week later) to replace the motor on the dishwasher. Jim is professional, explains what he is doing and why, and let's you know your options. We believe he is extremely knowledgeable and also reasonably priced. We highly recommend Jim to anyone that needs appliance repairsshow more