Nearby Stair Builders in Columbus

Planning, Detailed, Communication, On-Schedule, Great People - Outcome = Perfection Before contracting with another local company to remodel our kitchen and update our flooring, we happened across an article in the local Westerville magazine about Elite Home Remodeling. They had great reviews and the pictures looked really good. We invited them to our house for an initial meeting; what a great decision! Chad Hoffman, Design Consultant arrived for his first home visit with great listening skills, ideas, questions, pictures and potential! We spent time getting to know Chad, visited the shop/store to see, feel and experience some of the options Chad had presented. After checking references, we knew Elite had “the right stuff” to be guests in our home. We had some lead time before the project started and that gave us a chance to visit various suppliers recommended by Elite and make selections for the project. The decorating committee, my wife and daughter, had a wonderful time investigating the options and consulting with Chad on their ideas. Chad even went the extra mile and asked his talented wife Julie to join us in making paint selections! The project was underway and Jared, Ryan and Rodney were assigned to our project. They were always on time, professional, detailed and never satisfied until “it” looked perfect. If something was a shade off in color, Jared mentioned it to us and had a plan ready before we could even say a word – that’s why we selected Elite Home Remodeling. Step by step, our project evolved and so did our relationship with our crew. We found, as you will that these folks can be trusted with your home and your pets, even when you can’t be there! The outcome was terrific. They finished on time and on budget. The most important question is; would we choose them again if we had it to do all over? Without a doubt – YES! Ray & Sue Westerville, Oshow more

Professional, timely, flexible, and within budget. He showed up on precisely on time every morning. While the work was being done we had to conduct business as usual in the space. His professional demeanor and attire helped to preserve our office atmosphere. He clearly explained our options initially- and also gave us freedom to adjust the build-out as we had additional ideas. We needed the kitchen ready for a large event- and he was able to exceed our expectations in regards to timetable and stay within our budget. We are readying a build-out for a child-care area in our office and will utilize Circa Renovationshow more

Gates professionalism from the beginning was noticeable. They listened to the ideas we had, offered some suggestions and then let us be a part of each significant milestone and decision of what to do as the project moved along. The speed at which they completed the project was surprising, they showed up on time each day and kept us informed about what would be happening next and approximately when the project would be complete. The finished project surpassed all of our expectations and we would not hesitate to use them again should we need any more remodeling in the futureshow more

Mr. Troyer is the consummate professional and truly nice person. His work is second to none - very high quality. He does not cut corners. He asks questions when not sure how the customer wants something to look. He explains options to the customer. He works fast but with high quality. He is very organized and spent no time running around for parts or supplies. He always had everything with him at the start of each day. Mr. Troyer showed up every day on time and, if there was a problem, he always called to advise. I feel that he can do many types of construction/renovation jobs, not just fine carpentry, which is his specialty. I have had many years of experience dealing with many different contractors. Mr. Troyer is the most honest, trustworthy, competent, and fair contractor I have met. I would not hesitate to hire him for many types of construction jobs. In addition, he is also very willing to do small jobsl. I have used Mr. Troyer's services in the past for work at our home and at investment properties. He is the primary person I call when a renovation project of any size is being considered. He is truly a pleasure to work withshow more

We contacted Craftsmen last spring to get an estimate for remodeling and after comparing it to other estimates and companies we chose Craftsmen because of their positive score on Angie's List and we also felt that they understood our project and they had lots of creative solutions for it. Work began June 1 and took approx. 2 and a half weeks (on schedule). They were excellent with communication and we spoke with them every day that work was being done and got an update on progress at the end of each day. Work began on the bathroom first and Luke did the majority of the remodeling. The bathroom was completely gutted and the ceiling was raised. The new tile work throughout the bathroom is beautifully done and we were impressed with the way Luke and Bill were quick to offer creative solutions if a challenge arose. We were extremely happy with all of the work and it exceeded our expectations. Next, work began on the replacing the old carpet in our Master bedroom with bamboo flooring. This job was made more complicated by the fact that our bedroom is half over our basement and half on a concrete slab. Over the years, the joint where the slab meets the basement had become un-level and Luke had to level the floor before installation could begin. He came up with a creative solution for this using a combination of machinery and techniques and he managed to completely level the floor and install our new flooring which we are extremely happy with. The third job was building a wall in our kitchen to separate it from the spiral staircase entrance to our basement. Bill's carpentry work on this project was fantastic, it perfectly matched the original woodwork in the house and it looks like it has always been there. He also added a window at the top to match the windows that are in the rest of the house, this allowed us to maintain the original architecture of our home that is so important to us. Overall, we were extremely pleased with all of the work that was done and everything came in right on budget (we were also able to save lots of money on tile through them).. We highly recommend them to anyone planning a remodeling job. We are going to be remodeling our kitchen in the spring and will definitely be working with Craftsmen againshow more

From start to finish, it was a pleasure working with this fine company. It all starts with the owner, Charlie Griffey, who is professional, fair-minded, trustworthy, very conscientious, a perfectionist (a most desibrable trait when you're paying someone to tear apart and rebuild your home - he wants it to be right), and also personable, easy to work with, and funny - a real necessity because remodeling is very stressful for the homeowner and being able to have a good laugh in the midst of it all is most therapeutic! Kevin, who managed the job day to day, also is great and easy to work with - he kept us posted on the work to be done, the time schedule, who to expect in the house on a given day, etc., which made things easier for us. The main crew at our home was Larry and John. They were there most days, often early in morning, yet they always respected our privacy - we felt very comfortable with them and they did great work Charlie works with several companies on a regular basis for cabinets, countertops, flooring supplies, fixtures, etc. All were reliable with high standards. We extended the job as time went by and Charlie and Kevin were open to that and helped us think through these additions. We had other estimates for this job, some lower, some hgher. We did not go with the lower estimates because we believed them to be underpriced for what we wanted, either knowingly in a bid to get our business with costs to rise as the project progressed or because they did not have standards for the work at the level we wanted. I would advise anyone to be careful about low bids for these reasons. Also, some things always go wrong with these big remodeling jobs - you can (will) run into unexpected problems or delays - so you want to be working with someone with whom you can be frank and who is good at problem solving and adjusting the plan. We are so happy with the results and marvel at the change! We will hire Griffey Remodeling again and recommend them highy to anyone who wants quality work at fair priceshow more

We had gotten four estimates and every company told us that it would be about an 8 week job. Marc Gliatas' estimate was not the cheapest but it had the best design for our home. Marc told us that the 8 week time frame would start after all the items that we picked out arrived, because once he started he did not want to have to wait on anything else. The exceptions were the paint color for the walls, the lighting package, and the railing for the stairway because that would be the last item to go in. We signed the original contract on May 4, 2009. Construction was well under way by July 4, 2009, because that was when the new kitchen window and patio door were put in while we were on vacation. By every one's estimate the job should have been done by September. Unfortunately many weeks went by when we would not see Marc or either of his two employees or only see them one or two days out of the week. The contract called for the new railing to be supplied bt Fortin Ironworks, Inc. however when we visited thier showroom at various times there was never the right person there to help us with our selections. Their employees asked us to have our contractor contact them. Marc finally did contact them and was surprised to learn that they were no longer doing that type of work. It was well into November when we were given the website of another manufacturer and assured that the railing would be fabricated and installed by Christmas. Also in November, we decided to add the new front door to the project which was an option at that time because the tile had not been laid in the foyer yet nor was the new closet door in that area installed. We signed the change order for the door and paid for it on December 2, 2009, with Marc' assurance that it would be installed by Christmas. Well none of that was done by Christmas. Marc was not aware that the Therma-tru door company closed down for the holidays in early December just as he was not aware that Fortin Ironworks would no longer supply us with our stairway railing until we were well into the process. When we asked Marc when the door would be installed, he informed us that it would have to wait until after the weather broke. It was installed during the first week of April 2010. Additionally because the new kitchen window and patio door were not stained to match their trim when they were installed in July, 2009, Marc had his guys complete that in May. We signed off on the job being complete and made the final payment on June 2, 2010. That was an entire year plus one month after we signed the initial contract on May 4, 2009. Marc' website and promotional materials tout his service as being, "On Time and On Budget" because he realizes that is what his customers want, that will give them the VALUE they desire deserve and expect. We did not receive that value. We cannot recommend Marc for any large remodeling projects like we had. Marc and his two workers would be "handyman" prosshow more

Last year, we moved into a 20-year old, 7,100 square foot house in Dublin. We needed to have some work done before moving into the house (such as refinishing maple wood flooring on the first floor), but we were new to the area and didn't know who to call. Based upon a friend's recommendation, we called RWI. Jeff and Carolyn were prompt, friendly and knowledgeable about all of the work we needed at that time. Their estimate was reasonable - not as high as I feared, and not low enough to cause me to worry about their skill level. Because we were on a tight time frame before the big move, we gave them keys to the house and told them to come and go as they needed. The maple and the color of the stain proved to be very unforgiving, and they would accept nothing less than perfection in their own work. Although the estimate called only for a light resanding and a new coat of poly, they were unhappy with the initial results and ended up making an executive decision to completely strip and refinish the floors. They worked until 3 or 4 a.m. several days in a row to finish before our move date, and never asked for an increase in the estimate because they felt it was their responsibility to properly estimate the work required before beginning the job. Our floors are absolutely beautiful. We also hired RWI to remove all the banisters on our "double bridal" staircase and the stairs down to the basement and replace them with wrought iron spindles. Carolyn did an excellent job of sourcing the materials for us cost-effectively, and Jeff suggested a pattern for the spindles that turned out great. Our stairs are now safe and modern - worth every penny. Since we moved in, we've had RWI back to do work on several occasions, from little things like hanging all of our artwork throughout the house (including some challenging and/or high installations), to our recent problem with frozen pipes that required replacing 2 shower heads and valves and constructing a heated enclosure to prevent similar problems in the future. Jeff and Carolyn are always the first call I make when we need anything done around the house - inside or out - and I have their number programmed on my cell phone. With our busy schedules and with small children, it's critical to me that we hire contractors who are trustworthy and professional. Jeff and Carolyn have been so wonderful to work with that I don't think twice about giving them our alarm code and free access to the house when we're at work. They are wonderful around our kids, and when they've been here working on weekends, they even ask about nap times to ensure they don't disrupt the schedule! I remember when, shortly after we moved in, my husband injured himself and needed to go to the ER. As I ran across the street to ask the only neighbors we'd met if they could watch our kids for a while, I immediately thought "If they're not home, I can call Jeff and Carolyn and I know they'll help with the kids." I'm not writing this to recommend them as a child care service, but my point is that my level of trust for RWI is so high that I would have been comfortable having them watch my kids. I highly recommend RWIshow more

A leak in the icemaker water line went undetected for several years and resulted in major damage to the kitchen floor and the bathroom ceiling and walls below the kitchen (house is a split level). My insurance company sent a company to dry the damaged areas and then handed me a list of contractors to call for repairs. I didn't even look at the list - I wouldn't consider using any other contractor. I contacted Ben and he came the next day and we discussed options to repair the damage to the kitchen and bathroom. I was only thinking of replacing the kitchen floor and the ceiling/wall in the bath below. My house is almost 50 years old so the kitchen was out-of-date and not very functional. While talking with Ben I asked him to look at options for updating more of the kitchen than just the floor. I was curious to see what could be done and of course, what it would cost. I met Ben at his office a few days later and was so excited by his design ideas, I knew immediately I wanted to remodel the entire kitchen. I never would have thought it was possible to make the changes Ben recommended to my boring, old 1960's kitchen. To make a long story short - the initial kitchen design evolved to include removing the wall between the kitchen and dining room, installing, replacing and refinishing all the hardwood floors throughout the main level and installing a custom-designed oak and iron staircase. The result is wonderful. I never dreamed I could have a kitchen that looks like this - it's beautiful. The kitchen and dining room were completely gutted and structural, electrical and plumbing was replaced or updated. New cabinets, drywall, hardwood floors, granite (an island I never dreamed of having), new appliances, lighting, all new fixtures, etc. In addition to the new (double sized) kitchen the downstairs bathroom was renovated to include new ceiling and walls, new vanity and linen closet, new granite counter, sink and fixtures. Additionally a two level, custom designed red oak and iron staircase in the entry - it is just beautiful - it's art. Ben has great vision and taste. He understood what I liked and I trust his recommendations completely. In fact, it got to the point where I would just ask Ben to choose because I knew whatever he picked I was going to like as much, if not better, than what I would have picked. That is a lot of trust and it speaks volumes. My project grew in scope and evolved over months and the quality of work and attention to detail never waivered - Ben or Bruce stopped on-site every single day to check progress, answer questions, problem-solve with the staff, etc. They made sure I understood the process and was happy with the work performed and didn't have any questions. This company is so unique and special. Every person that works for this company is highly-skilled, professional and servicer-oriented. Ben and Bruce do a fantastic job hiring staff - these are the nicest people and they care so much about the quality of their work and making sure you are happy with the outcome. I had the great fortune to have Matt leading my remodel and he is exceptional. He cares deeply about quality and his work is meticulous. I looked forward to coming home from work everyday and seeing the progress. In addition to Matt, I was lucky to have Mike and Mike and T....talented, great people. I trust every employee of this company - their skills, personality, dependability and honesty. It can be difficult living through a remodeling project but Reliance makes it as easy as possible on the family. Ben and Bruce are completely committed to their clients. They don't want you to be satisfied with the results, they want you to love it - you willshow more

Roth Construction came out to do the work, but never finished the job. They stopped working in June 2011. In November 2011, MetLife comes out to view the mold damage. In December of 2011, I contacted the insurance adjustor regarding the lack of completed work! In early January 2012, I sent him a bad evaluation. In April of 2012, MetLife informs me I am responsible for the mold damages. I called Roth in May and he informs me that the warranties for the work are expired. The owner comes out in June 2012 to tell me he thinks I am handy and should do the work myself. I got estimates for all of the work and it comes up to $13,900. Roth's owner refused to pay that amount! I went to the attorney general with the issue after this. The BBB was involved and they gave me 10 days to respond and did, but after 7 days, the BBB closed the case without giving me the full window to respond. The BBB said the case is resolved now... I feel like Roth Construction is ripping me off! The owner informed me that "people say we steal from insurance companies, but we don't." He couldn't give me an accurate account of where money was spent, even though he was paid in full. According to the BBB, everything he has told me to do(do the work myself and get estimates), was what I was telling him to do! They did dangerous, illegal things in my home- running a gas powered generator in my home, they installed an electrical panel with a short in it that can cause a fire, they left the house and windows unlocked several times, the insurance company paid them for three coats of paint and the painter told me he was only paid for two coats, and they demolished my staircase without permission or need. They painted over a dirty floor that they tried to get me to clean! They power washed my basement when they weren't supposed to, which lead to the mold in the basement. The basement was wet for weeks and months from the pressure washing and applied the paint without ventillation and it did not dry properly, resulting in mold from the drains, joists, floors, and walls. The insurance adjustor informed Roth Construction that the house was paid off, so no adjustor has to come out after the work is complete. The bait and switch--- An agreement between the adjustor out of Chicago was to cover my floor to be replaced as it was. They came in a put in the wrong flooring in and I informed the installers and the insurance company to let them know this was wrong. I didn't get the layout and plans for the floor until after the job was complete. I called the insurance adjustor and his only response is ,"Darn." They put down the cheaper chip-board flooring and they informed me that the job completed was equal to that of the job that was agreed upon. We caught him trying to leave several burned spots on boards and joists. The next time I called him out on the job of equal value for the floor and informed him that it is fraud, he suddenly changed his tune and wouldn't admit to doing this. I am going to figure out how much money he has stole through this insurance claim. I didn't have electricity that was supposed to be hooked up, etc. The contractors I have hired have stated that there is no way I have got $49,000 worth of work. They have done everything to "city code", not the upgraded work that they were paid to do! They have taken short cuts all around the house to save/make(STEAL) as much money as possible. They took my gas line down for my dryer and refused to put it back up. You can scuff the paint and it comes up with dirt and other paint chips under it. They are a cheap skate company! You have to fight them tooth and nail to get anything from them, like it is coming out of his pocket! The owner is a 'hit and run' type of guy- get your money and split! The list of poor business practices and poor quality of work continues to go on and on and on and on. Since I cliamed insurance fraud with the BBB, it seems like Roth is now trying to cover all of his tracks. I had to drop MetLife because they have been just as crooked as Roth! They have't honored their policies that I have coverage for. They have been continuously increasing my payments to keep their insurance. Essentially, my house hasn't been finished, and $49,000 for this job is rediculous. It is never a good thing when a company tells you that they have been through disputes with the BBB "a lot" and I don't have a chance. If they don't own up to the damages that they have caused, I certainly can't have them coming into my house either! You have no idea what type of further damage they are going to causeshow more