Range Hood Installation in Columbus

We were not aware of Jack's before we started the remodeling of out kitchen. They were suggested by our architect. When we went to the store the salesman, Mark was fantastic. He was very knowledgeable about all the appliances in the store and helped us choose the perfect appliances. They delivered them with consultation with the remodeler and gave us the remodeler discount. They also provide service after the sale which was one of the reasons we bought from themshow more

Jack's was fantastic to deal with. Our new kitchen was part of a addition, so we received quotes from Jacks and several other places months in advance of ordering. I expected their service to be good, and I was pleasantly surprised that their prices were competitive (even compared to scratch-and-dent store that advertises on TV). Jacks delivered them when they said they would, and even came back to install the double oven after my electrician flaked out (he was afraid to install the oven in my expensive cabinets). (By they way, Jacks installed it the same day I called, and did a beautiful job.show more

They are superb. It's a family-owned business and the young man helped me with every appliance as to what he recommended. They worked with the remodeling company on measurements and confirming that everything would work with the space we had. They delivered, they were punctual, they worked with the construction company to have everything delivered as requested, and they assisted with the install. I went back for a washer and dryer within a couple of weeksshow more

We received excellent communication and responsiveness from the salesman we worked with, Dave Mahlin. We showed the allowances that our contractor put into our budget to Mr. Mahlin and he patiently showed us what was available at, above, and below that budget, discussing the features equally. Mr. Mahlin is very knowledgeable about appliances, (he mentioned he enjoys cooking himself), and thus he asked us intelligent questions that helped us better identify what we needed/wanted. He provided us detailed estimates that included internet links so that we could do some homework afterwards comparing consumer reviews for different makes and models, and he did not pressure us to make a sale. When Mr. Mahlin was out of the office, his manager, Chad Foltz, also showed the same high level of customer service by dropping everything and helping us with two time sensitive issues: he helped us to qualify for a KitchenAid rebate on the day of the qualifying deadline, and with an installation item that didn't get delivered the same day as the appliances. Because we were in the midst of a remodel, HHGregg held the appliances for us until we were ready to install them in the new kitchen. They were delivered on time in perfect condition by two gentlemen who were very professional and careful not to damage our house or the appliances getting these heavy items from the truck to the kitchen. They patiently waited while we inspected each one, since HHGregg made it very clear to us that we needed to inspect them upon delivery so that they could be notified of any problems prior to the deliverymen leaving. Every person we worked with from HHGregg was pleasant, professional, and patient with us. We have been using the appliances for about a month now - they look beautiful and are performing flawlesslyshow more