Nearby Odor Removal Services in Columbus

I contacted this company after I leased a new home to discover that the previous leasee was not such a clean person. There was a horrendous odor throughout the entire home, including the basement. I contacted the company midweek and by the weekend we were able to set up a time for Ed,the owner to come over and assess the source of the problem odor. Ed went through the entire home with a black light and within a matter of minutes determined that there had indeed been a pet in the home that had urinated, defecated and vomited throughout the home in various areas, including the basement. Ed provided a quote within a few days and his crew returned within two weeks and addressed the problem areas using various cleaning techniques. In addition to the odor removal, I had requested his maid service as well as removal of some debris left by the previous owner. Upon return to the home Ed determined that some of the carpet and padding should be replaced and I agreed. As a result, some of the wood paneling had to be removed and replaced, Ed took care of this as well. Overall the job took around thirty days to finish (I wasn't in a rush, I was still living in my previous home). I was happy with the odor removal, but not so happy with the so called maid services. There was still hair and dirt on the bathroom floor and the tubs, toilets and basins had not been cleaned. Unfortunately, I did not learn of this until my move in day and I had to clean the house myself before moving in, which cost me time that I didn't really have. When I told Ed of the blunder he was very apologetic and offered to have some one else come out, but I had already taken care of the problem. Ed then offered to give me a discount. I had some lawn work done by his company on the same day, so everything balanced out. I can say that Ed is very fair and very professional. He has always made every attempt to make things right, if needed. Ed is also very fair with pricing and billingshow more

PuroClean kept me informed of their progress on a daily basis informing me of the condition of the home as I was out of town for over a week during their clean-up. They went over-and-above attempting to rid the home of urine odor at no extra charge to me. Much of the odor was removed, but not all, as much was in the hardwood flooring, which I was having sanded down and refinished by another contractor. I have complete trust and confidence in the folks at PuroClean having developed a relationship with them when they took over the care and clean-up of smoke damage to all of our personal belongings and furniture, etc. from a fire in our home the previous month. We are still out of our home from the fire and I will do a review of that work at the time we are able to return to our homeshow more

It went perfectly. I couldn't ask for a better cleaning job. The crew of 3 began cleaning the minute they entered my home including all the ceiling corners and woodwork being dusted. In the kitchen the entire outside of my fridge was cleaned. He had pulled it out from the wall and did a fabulous job! The bathrooms were spotless as were all the floors and carpets vacuumed. I was so happy with the job and I didn't smell any harsh cleaning odors. I don't know what they used but everything smelled fresh. I will definitely have them back again! They were all very professional and courteousshow more

This company is amazing! I contacted them last minute after another provider failed to show. Not only were they able to fit us into their schedule, they provided amazing service on very short notice! I couldn't be more thrilled with the job they did! They cleaned everything in my home. I have a dog and a cat and you'd never know it now - all pet fur and odors are gone! After meeting Islan when she gave me the estimate for work, I knew that they'd do a great job, but I was surprised at how they went above and beyond at every turn! I would definitely hire this company again! If you're thinking of hiring them - do itshow more

I was told that they would arrive between the hours of 10am - 2pm and they arrived at 11am on the scheduled day. The team was finished by 1230. They were advised of two recent areas of concern that smelled of urine. We were told the carpets would not be dry for 6 - 12 hours and to turn the AC on to expedite the dry time. The carpets were soaked after they left! 30 hours later the carpets are still wet in some areas in 3 of the rooms and hallway. One room in particular is still pretty wet. Additionally, the areas of odor concern still smell of urine! Quality carpet cleaning FAIL. Despite their price, responsiveness, punctuality, and professionalism I do not recommend. Where they should shine the most is quality carpet cleaning. That was a big FAIL. Therefore, overall I gave them an Fshow more

Joi is fantastic. She has been cleaning for us for the last four years and does a truly exceptional job. I am not an easy customer. I have very high standards and I'm picky about what chemicals are used in my home. Prior to finding Joi, I tried quite a few cleaners that I was not satisfied with (even those with high Angie's List ratings) but was unimpressed with either the attention to detail or the strong chemical smells I came home to, etc. Joi has very high standards herself, is extremely personable, and treats our home with the utmost respect. She has been very flexible with me in terms of finding non-toxic cleaning products that do not leave behind odors while also still do a great job cleaning and disinfecting. Throughout that process, I have always appreciated her flexibility and desire to only use products that she believed did a good job with these things. She is friendly, professional, reliable, flexible, and does a great jobshow more

I trust Thelma in my home any day with no qualms whatsoever, and there are family members I cannot say that about. When I got home, I felt more calm walking into a neat and organized kitchen/dining/foyer/living room. She had made it easy for me to quickly decide if I really wanted to keep something or not, and had all my papers in one convenient place (instead of my scattered piles, etc) and it took no time to then put the items in there place and pack some of those items that didn't seem to have a well defined category. What she did was SIMPLIFY my chaos and mess which is priceless. It was also such s pleasant surprise to see my kitchen sparkly clean (without all the odors of all those cleaners with chemicals!! LOVE LOVE how she gets things soooo clean without all those harsh and toxic cleaners). Then the other extra things she'd cleaned was just so nice to see. She really WORKS for the money she earns. I never have to worry about that. If I were with her Id insist she take more breaks, as she had only taken a 5 minute break to eat her lunch while I was gone! Thelma is just one of the few that still have an amazing work ethic, takes pride in every detail of her work, and always aims to satisfy the customer. I always feel more calm/at ease after she's been here, because in addition to all she accomplishes with the cleaning and organizing, her demeanor is so pleasant and caring that I just feel happier after talking with her. She is professional, yet kind; meticulous, yet understanding and never condescending. It's just so nice to have someone so talented , hard working, and trustworthy who is not s drama queen. I've had my share of unpleasant experiences with cleaning ladies and never have to worry with Thelma! SHE IS THE GREATESTshow more