Nearby Mobile Computer Repair in Columbus

We had a damaged MAC laptop, that would not even boot up. No one could do anything with it. We could not get it repaired anywhere else. MAC Mobile was able to retrieve all the data that we thought was lost, and was then able to set up our new MAC laptop, load programs, and install and transfer all our data, that we thought had been lostshow more

My Mac computer had problems with loading, memory and Safari function after a recall based hard drive replacement at the Apple store. I did not want to return to the Apple store as I did not feel I received adequate explanation or instructions from them regarding the needed steps to start using my computer again after I picked it up. I also liked the idea of someone coming to my house, rather than me having to carry an expensive and heavy computer around a parking lot and Mall. I was pleased to find that Mac Mobile had evening and weekend appointments since I did not want to have to take time off work. Liz came to our house and after an in depth assessment determined that the problem would require more time for assessment and correction than could be done that evening in my home. She safely transported my computer to their office for further work. My computer was there for several days as staff worked on it and the ran it over time to be sure that the problem was corrected. They stayed in touch with me on the status and progress so I always felt that I knew what was going on. I took advantage of their Saturday hours to pick up my computer, which Liz personally carried out to my car and secured it safely for me. The cost for the repair was very reasonable and I know had to be much less than the actual time they had to spend researching and discovering the fix for the unusual and complicated problem that it had. Liz was able to explain the issues/problems and how it was fixed to me in a way that I could understand. She also gave me suggestions for future use and helped me with an IPhone problem as well! I feel that the Mac Mobile staff are truly invested in what they are doing and seemed to enjoy having a tough problem to solve. I enjoyed working with them and recommend this company without reservationshow more

Our iMac's hard drive failed, and with no back-up for a long time. After making some inquiries among friends, and checking with Angie's List, I heard about Mac Mobile, called and explained the situation and that we really wanted to recover data on the disk. Lyn helped explain our warranty situation (which resulted n our getting the drive replaced for free under warranty), and offered to try to recover the data. She was not successful but recommended another local service who could do the warranty replacement as well as try to save the disk. We took her advice, and as a result, got the computer repaired and her colleagues were able to recover all the data we feared we had lost. I think Lyn represents the best kind of service provider - she tells the truth about her capabilities, about your options, and offers customer-focused advice to get the job done. I will use her services again, and will recommend her every chance I get.show more