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"Henry at Approved Termite Rocks!!!"

"This company has young kids coming up to my door late at night and ask a lot of probing questions. I’ve had about 4 individuals who work for Brooks Pest Control service come up my driveway and won’t take no for an answer. When I tell them I’m already set up with a pest service, it causes for another flood of questions. Knocking at my door past 8:30 at night is a no for me. They don’t use my ring camera to ring the bell, instead bang loudly on my door. Lastly, unprofessional, no etiquette. The individuals are passive aggressive when I tell them no thank you. Overall, the first impression I have is that this company just wants to sell sell sell. I’m a loyal customer to another service due to their quality and interpersonal skills. And they don’t come banging on my door at 8:45 then give me a hard time for declining them repeatedly after a 5 min of Q&A."

"The technicians were knowledgeable the work was done very well and I haven’t seen ants all summer long!"

"When I met with Mike to receive a quote for termite work, I was impressed with his quick response and thorough inspection. Unfortunately I have been burned by contractor experiences in the past, so I started by explaining my cautiousness with hiring someone new. He assured me he would do all work with care, and quality service. What started off as a seemingly good situation turned bad very quickly. One the day of the inside wood treatment service, only one worker was on site to handle work on our high vaulted ceilings - what I was told would be a two person job This worker was not properly prepared to do safe work. His ladder did not have safe, proper footing. He only had one piece of plastic drop cloth that was “supposed to” cover and protect my entire living room while the work was happening. Because of improper safety and ladder practices, this man and his ladder, came crashing down off the wall - while he was on it - hitting our curtain rods on the way down. The ladder was improperly resting on a piece of cotton drop cloth. He is lucky he didn’t get hurt. The ladder ended up scraping the wall and damaged two sets of custom curtains and rods, and took a chunk out of the wood floor. Fast forward to them coming back another day to try to repair their damages, and continue with the job. Their patch job on the gouged wall looks terrible. More issues came up…not wearing masks inside the house, messy touch-up work, wearing booties outside, and then back inside - tracking dirt throughout the house. But that's not all, a wall lamp was broken during their work in the bedroom, and they attempted to use one drop cloth - that had paint cans and fresh paint splatter on it - to cover/protect the bed. The exterior of the house was also treated and in that process, there are scratches and damages to the wood paneling. Work was done around an exterior window, which required them to remove a waterproof seal. They did not properly re-seal and there is now a gap between their caulking and the window. They didn't say a word about it and now we have to get someone else to fix it. When additional issues came up, I had them stop the job and leave for the day. I felt unsafe. They left but didn't clean up before doing so. They left a mess behind that I had to clean up. Before he left, he asked for a partial payment, which I reluctantly did. But I truly shouldn’t have given them another cent (beyond the initial deposit) as Mike was supposed to come back to finish a wall repair and fix the seal on our window. He never called and didn't reach out to apologize for the horrible mishap and how he could make it right. I would not recommend hiring Termike pest control for any job."

"Went perfectly, showed up same day for the inspection and then had a whole crew out to my home the next day. The guys were very good workers, finished up in just one day and I have seen the results. Thanks JG!"

"Critical: Professionalism, Quality, Responsiveness, Value This company is a fraud - illegally charging fees for services never provided. I have in writing that the fraudulent account was canceled but the unscrupulous business practices of Hawx continues to illegally charge my account. They refuse to provide alleged dates of service, since none is provided. Avoid at all costs."