Nearby Irrigation Pump Repair in Columbus

After no help from our previous irrigation company, I called Rain One after checking Angie's List and seeing their vehicles in our neighborhood. They sent George out the same week. He thought our problem was the booster pump. When he left it was still leaking a bit. I called the after hours line and the company owner stopped by on his way home from work to fix the problem. Booster pump was replaced. George was very friendly and polite. We are now using Rain One for all our irrigation needsshow more

My husband and I were so pleased with the work Rain One did in our yard. Rain One surpassed our expectations! They were fast (they'd told us a day of labor was all they needed; they actually finished in just five hours) and courteous and cleaned up after themselves. There were about six guys and boy the work went quickly. They offered to put the excess topsoil that they dug from the drainage ditch onto a large patch of our yard that needed it and filled holes for us. Best of all, we were really happy that they used a sod tool (sorry, don't know the right term!) and completely preserved the grass that they dug up to install the drains and sump pump and then replaced the grass. Our neighbors all commented that they couldn't believe the yard had been dug up just hours earlier because it looked undisturbed at the end of the day! Jeff also advised us that an underground drain at the side of our house had been damaged during a previous owner's cable installation, and they fixed that. We're really glad everything turned out so well. Many thanks, Rain One! We would recommend this company to anyoneshow more

Robert and his crew worked like machines 10-12 hrs daily to complete this extensive project. 12 zones were done because of the multiple beds, shade grass areas and sun grass areas. Robert spent a day mapping the plan and working it through to cover each area independently. He had to dig by hand due to the yards limited access and its pool house, stone work and varying elevations. The job was fantastic - they put everything back as it was and taught me the control box - going through each stage and verifying it was working to my expectations. These guys earned every cent and more. Forget getting estimates just call Robert - absolutely the best. Also great communication - which is keyshow more

They arrived first thing in the morning and started right in with no delay. Rather than attempt to repair and utilize 30 year old pipes with limited capacity and dubious value, new four inch pipes of sturdy construction were installed running from all four corners of the house, through the yard and under the sidewalk. As an added obstacle, there is an irrigation system crisscrossing their path. Care was taken to avoid when possible, and modify or repair when necessary. After installation, the entire irrigation system was checked out to make sure no inadvertent harm was caused. In retrospect, I determined that water coming into the garage during any significant rains was caused by the blocked pipes, as this problem has now disappearedshow more

I contacted the company on a Thursday night through their website email, and had a reply by Friday morning. I called Jeff Friday afternoon after work and we set up a time that coming Monday to look at a drain that overflowed from outside downspouts. By Monday afternoon, he had examined the underground pipe and flushed it so my sump pump could drain to the street. He was able to solve the problem under the estimated cost and told me to call back in 6 months to have him check it out at no charge. Honest, quick, professional and a life/basement savershow more

Rain One (www.rain1.com) is the one for me! Appreciate being connected through 'Angie's List'. My thanks to the Rain One Team; Missi, Dave, Jeff, Tommy, Bobby, Daniel and Margie for a great buying experience! In my view: Quality People, Quality Process, Quality Materials, Quality Work, Quality Operation and a Quality Guarantee. It all began with my plan to just replace the basement sump pump It all started in April 2014, with my neighbors telling me 'what company not to hire' to replace my sump pump as a result of their bad experiences with certain contractors. My search for a contractor took me to Angie's List and several recommended companies (none of which were mentioned by my neighbors). I narrowed my search to three, one of which was Rain One. Decided to replace the basement sump pump with a battery backup sump pump My call to their office on April 21st connected me with Missi. She listened to my request to replace my existing eight year old basement sump pump with a new one with a battery backup system. Said she would contact Dave who specializes in sump pumps and would have him contact me. Within 30 minutes Dave called me, gave me an estimate over the phone and set an appointment for May 1st at 8:00 AM. I elected to go with Rain One instead of one of the other companies I contacted because of Missi?s helpfulness, responsiveness and urgency and Dave?s willingness to listen, insistence on quality (didn?t try to sell me something I thought I needed) provide an estimate and set an appointment so quickly. Needless-to-say I wouldn?t be/wasn?t disappointed. Decided to install sprinkler system too Later that same day on April 21st I called back to Missi at Rain One to discuss installing a much-needed sprinkler system for the lawn and flower beds. (I again got neighbor advice on what companies not to contract with to install lawn sprinkler systems) Within 30 minutes, Jeff who specializes in sprinkler systems, called me and set an appointment to come to our house the next day April 22nd at 1:00 PM and provide an estimate. Jeff arrived right at 1:00 PM on April 22nd, listened to my request and answered all my questions. Said he?d email an estimate within two hours that would include the entire lawn and flower beds. Estimate arrived within Jeff?s two hour promise. I reviewed and approved the same afternoon. Jeff?s estimate was a bit higher than the other two I?d received, however, my decision was based on the same reasons as my battery backup sump pump decision and neighbors? comments regarding other companies (not to use). Battery Backup Sump Pump Installed Dave and Team arrived right-on-time May 1st 8:00 AM to install the sump pump with battery backup. I was impressed by the cleanliness of his truck/trailer and tools/equipment. He also presented himself in a very professional manner in uniform, was very polite and demonstrated great care for our home. He performed the sump pump replacement (in my view) quickly and efficiently. Was very considerate and informative. The new pump works so quietly (the existing pump was very noisy in operation) I couldn?t hear it operate so I made several trips over the next few days to the basement to be sure all was okay?and of course it was. Sprinkler System Plumbing Installed Sprinkler system was scheduled by Jeff to begin installation on May 7th with Tommy who specializes in installing plumbing to include an Auxiliary No Fee Sewage Meter and Backflow Preventer. He arrived at 10:00 AM and right on schedule. He too was very professional in his appearance and demeanor. I was also impressed by the cleanliness/maintenance of his truck/tools/equipment. He was considerate to explain what he was going to do and listened to my questions. Suggested the ?best way? to install the plumbing to include having all outside-the-house hose bibs on the Auxiliary No Fee Sewage Meter and locating the Backflow Preventer in an aesthetically pleasing location on the outside of our house. Tommy completed his work as promised by 2:00 PM. He also explained how he would follow-up with the City of Columbus to have his work inspected/approved to insure proper water usage billing going forward. Automatic/Remote Controlled Sprinkler System Installed Jeff, Bobby & Team arrived May 8th at 7:30 AM as promised to install the sprinkler system. Again, all presented themselves very professionally wearing uniforms and with well maintained trucks, tools and equipment to the point of posting ?beautification of the neighborhood in-progress? signs for all the neighbors to see. In my view, they worked quickly and efficiently. It still amazes me that they installed the entire system to include a ¼ mile+ of PVC pipe in one day! Bobby was gracious to listen to my questions and keep me informed of what they were doing. The entire team displayed great care for our property. By day?s end I had a fully automatic sprinkler system complimented by a hand-held remote control?amazing! Lawn Aeration completed Daniel and the Lawn Aeration Team arrived May 10th as part of Jeff?s sprinkler installation project. They were professional in appearance as was their equipment. Daniel walked my property listening and answering my questions and noting ?flags? left by Bobby?s Team that identified sprinkler heads and equipment. He also noted outdoor lighting wiring, my neighbor?s electric dog fence and cable wiring so as not to sever with his machinery. Thoroughly cleaned-up before leaving. Columbus City Water Department Inspection Ken, a representative from the City of Columbus came to inspect the plumbing installation for the sprinkler system June 5th. He was also very professional in appearance, maintenance of his vehicle, tools and equipment. He was in my view very efficient and knowledgeable. Cared for our property. Arrived on schedule even calling in advance. Unsolicited, he told me that the plumbing installation (by Tommy) was one of the best he?d ever seen. Really appreciated that the backflow preventer had been checked/certified by Tommy and that proper seals had been attached. He said it was obvious that only the best equipment had been used which I appreciated hearing but because of my experience with Rain One was hardly a surprise. Ken approved Tommy?s installation and said that ?credit? would be given for water used already for ?outside? and that future billings would properly reflect that with no sewer charges. Neighbor referrals My neighbor has already asked/received from me Jeff?s card for a possible sprinkler installation. I?m impressed with the Rain One Team and will definitely utilize their services in the future. I hope this review is helpful in your decisionshow more

We had a water problem in our yard and it was causing a water problem in our next-door neighbors' yard. Both of our yards would remain soggy, even several days after it would rain. I knew our drains had to be the problem because I ran out to the street one day when I heard our sump pump run. Nothing came out of the drain hole into the curb. Rain One gave me the best price in their estimate to remove all the old drain pipe and replace it with a more durable drain pipe and replace our old sump pump. They even let me view the screen as their camera showed all the cracks in our old drain pipe. They told me, in detail, what they were going to do and how they were going to do it. They reassured me that they would be very careful not to cut any irrigation lines, or our utility lines, which were running through the area they needed to dig. They also reassured me that they would put everything back in place so it would not look obvious that our lawn had been dug up. They showed up on time the day they were to begin the work. They had a large crew and lots of equipment. They used a sod cutter and peeled away the sod before they started to dig. They also had marked all the irrigation lines that were in the area. I had to leave to go to an appointment at 1:50 p.m. and things were still pretty torn up. When I returned home at 4:30 p.m., the sod was back in place, the crew and trucks were gone and I was amazed at how nice our lawn looked. I know they told me everything would look good when they were done but it looked much better than I had imagined. It rained the next day and the drain worked! Our sump pump water goes to the street again and our yard is no longer soggy. We are able to mow that part of our yard with our lawn mower again, even the day after a rain. A supervisor from Rain One came out a couple of days later and took a look around to inspect the work that had been done and make sure everything looked good. We were very happy with the whole experience in dealing with Rain Oneshow more

The system was meant to pump excess rain water out to the curb on the street. The system has worked great since it has been installed and it has managed to handle many severe downpours without issue. For that we are very thankful. We did have a few issues with Rain One with regard to responsiveness to our phone calls and questions regarding payments, estimates and installation time periods. We were often promised phone call returns that we did not always receive. When we were able to get hold of them they were very professional and very happy to talk with us and answer our questions but we would have preferred a little more punctuality on their part. If their services are required in the future we would not hesitate to use them againshow more

I have been a customer with Rain one for at least 6-7 years, I installed with them the sprinkler system years ago. Since then they come to service the system twice a year (turn it on and winterize it) for a yearly small fee. Then, I had issues with my sump pump few years ago where water starts rising and luckily Rain One added this service . Tom was there within 30 minutes after my call and installed both pumps saving the day where other companies might give you 4 to 24 hours to respond. Today, I had drainaige issues due to the frozen pipes in the ground and who do I turn to ? Of course to Rain One who again added this service to their portfolio. I called their office and within 45 minutes Tom dispatched the closest truck to the house. Within 15 minutes, the problem was remedied. David will folllow up within a week when the weather warms up. It is really a great relief to have a company very quick to respond to help relief the stress when it comes to water and the damages that can cause. As long as Rain One continues to provide these great services with highly professional employees starting with those who answer the phones at the office, then Tom,David and all the others who came to service the sprinkler system for all these years, I will continue to make my first call to Rain One hoping also that one day they will do ALL the plumbing inside the house and outside. Ziashow more

When I called for an estimate the company was incredibly responsive. Pat Donovan came out, reviewed the property with me, and asked about future plans for the space. Pat provided an estimate along with product information on all of the parts to be installed. We were able to schedule the installation within 2 weeks (had a rain delay). Pat and his crew showed up on time; actually Pat was early and waited patiently in his truck for his crew and they all started promptly at 8. The installation took 2 days and the crew was very careful with my lawn, even advising me to cancel my lawn mowing service for that week to prevent damage to the loose turf. Pat went over the planned placement of the sprinkler heads with me before they started digging to insure that all areas of the lawn and beds were covered to my satisfaction. After everything was installed, we walked the entire system, and the crew showed me how and where each head would spray. Pat then explained the timer/control system to me and offered advice on the use of the equipment. The crew was very professional; Pat was on the site, all day, both days. They even caught a problem with my sump pump! This was a great crew and one of the best companies I have worked with in the Columbus area. I would definitely recommend them to my neighbors, friends, and familyshow more

Had a sprinkler system put in 3 years ago by Jim Morrow at my brand new built house. From day one the yard has continuously flooded, and he made many promises that he would be coming back to correct and fix/finish the job. Here we are 3 years later and I am still calling and texting with no replies. My property has been so flooded time and time again that it has caused my basement to flood repeatedly, which has now cost me 2 sump pumps due to them running on overdrive. It has caused my neighbors and myself strife because their side yard is always flooded as well. It has cost me having to get my property fogged for mosquitos and bugs because of standing swampy water. And it has cost me hundreds of dollars of vet bills because my dogs go out and drink this stagnant muddy water out of the many pits and puddles there are. At this point I am at my wits end and will be looking into legal counsel because this is by far the worst experience I have ever had with any company. Jim Morrow of Dublin irrigation is an absolute crook in my eyes and seems from other reviews is a repeat offender. Avoid this company at all costsshow more

If you need exterior drain service, this company is top notch. I called on a Monday and had a call back then an appointment on Friday March 20. Jeff walked with me to see all 9 drains plus sump pump exit. I was concerned that the pipe from the sump bump to the drain location was broken. Another company had already said it probably needed to be replaced for $3,000. Jeff suggested we get all the drains inspected and cleaned out then consider an estimate for any recommended repair work. He gave me a verbal estimate of $400. Jeff gave me the name of the work crew member Dave Varga who would call Monday or later the following week. Monday March 23 I had a call from Dave who scheduled to arrive between 2-4pm on Wednesday March 25. He arrived about 3:20pm and went right to work. With the help of just one crew member, he discovered the exit of exterior front drains that were buried after years of erosion. All nine drains were cleared plus the sump pump pipe. To discover the buried drain outlets he needed to dig wholes in the front yard. He requested permission first. Once the outlets were discovered and pipe cleared, water flowed freely. Dave also repaired a connection between one gutter and a newly cleared drain pipe and suggested 2 solutions for the front area drainage, one more permanent than the other with less maintenance but more costly which is to run 96 feet of pipe connection all front house drains to the drainage ditch. I approved the latter for it's long lasted ramification. The back pipe was cleared. He did say it would have been better if the back pipe was 4" in diameter. But it was not broken, and before replacing try building up an exit cage that could keep the end pipe from being crushed with normal lawn care and see if that is enough. He even explained how I could watch for problems by checking the connections in a rain storm to see if water is bubbling back up. He also suggested some improvement to the grading of a garden that might further reduce water issues in the basement. So I agreed with his recommendations and will have the additional work estimate shortly. Dave also asked if they could leave the drain ends exposed for when the return work would address, and I agreed if they would be flagged which he completed. Thursday it poured down rain. I was never so glad to see the rain coming hard and the water just exiting all the freed up drainsshow more

This is the BEST COMPANY I have ever had work for me. Upon completion of the job, I submitted a report and praised Robert and his team for the outstanding job. Now I am back to let you it has been 3 years since the installation, I still love my system, and Robert continues to provide superior customer service. I recently found out through having a sump pump installed, that a pipe was damaged in my yard. I had been putting dirt in that hole every summer wondering what was going on-a sink hole possibly? Upon uncovering the dirt from the site, it was found that the sump drain and downspout drain pipe had been cut through. The irrigation line was right beside the cut pipe. Realizing this was probably an error during my irrigation installation, I called Robert just as an FYI. I left a message telling him what had happened, I took a picture and offered it to him so he could share it with his crews. I was in no way expecting anything from him because I was pretty sure it was not preventable. Robert called me back within minutes telling me he would make it right. Before the end of the day Robert was at my house to offer me compensation for the repairs in my yard. Three years later and he took ownership.....now that is the most impressive thing I have ever seen with service. In this day and age where everyone is trying to do what it takes just to get by, you have to be totally impressed to hear that Robert stands firm on his commitment to provide the best customer service indefinately! Thanks Robert, you are a one in a millionshow more

I purchased the irrigation tune up deal through Angie's List for $66. Steve contacted me quickly and set up the appointment. Chad arrived on time and tested the system. He did spend a good deal of time showing me how to operate the system and gave me some information on the cost of replacing the back-flow preventer that had gone bad and of moving some of the sprinkler heads. One sprinkler head replacement was included, which Chad did. Chad also found that one of the valve solenoids had gone bad and replaced that. He broke two heads in the process of trying to adjust them. I was charged for the replacement of the two heads he broke. Additional cost of the visit (after paying the $66) was approx. $176. I replaced the back flow preventer and began using the irrigation system. After a week I noticed that the sump pump in the house was running constantly. I looked at the water meter and saw that the meter was running even when the system was turned off. I contacted AK to tell them that I believed I had a main line leak that they did not find during the tune up. Steve was quick to respond and got someone out to the house quickly. The second tech (I can't remember his name) found the leak quickly. The main line was leaking in a valve box that Chad did not locate for me on the first visit. He quoted approx. $200 for the repair. I wanted to think about that as it is late in the season. I was surprised when the tech wrote up a bill for $59. I believe that the leak could have been found during the previous visit. I was able to get the bill reduced to $25. While the company was responsive, I was not pleased with the experience overall. The deal ended up costing me much more than the $66 dollars. I was charged for replacing heads that the tech broke and was charged an additional fee for a second visit to locate a problem that should have been caught the first time. Additionally I will be paying for the water that leaked from the main line. Approx. 8,000 gallons according to the metershow more

Our system sprays water wonderfully. It was true that we had to tweak the system---very reasonably, though. They also used Rainbird products instead of their usual Hunter products, per my request. The system has made our lives much easier when watering is needed. Yeah! Rain Wizard comes out twice a year to maintain our system for us. They are very accommodating to us when schedulingshow more