Top InGround Pool Repair Near Columbus

They stated pending weather they would finish constructing the pool in about 2 work weeks. They dropped off the equipment to start on 4/15/2011 and then we had a month of rain so the pool did not start construction until mid-May. They stated they would be finished by Memorial Day. Due to conflicts with other contractors and the fact that they had 1 person working on the job most of the time they did even finish by mid July. I had scheduled a party on the 4th of July weekend and they poured concrete for the deck the Friday before the holiday and stated they got it done before my party. Needless to say I had to cancel the party (can't have a party on 1 day old concrete). I sent them a punch list of items to finish the week after the 4th ( the pool was now 98% complete) and they promised it would get done before the next weekend, Despite great weather 1 person showed up to work a half day on Tues and a half day on Wed. No one showed up Thursday so I called the owner for the 20th time and he did not know that no one showed up to do any work on Thursday. He promised to get back to me Thursday night. By Friday afternoon no call from the owner and I had had enough. I called and emailed him that I was firing his company and would not pay the last $1000 installment on the pool. He never replied and I have had to hire others to complete the last few items on the pool (final grading, grout around bricks etc). I have no complaint about the quality of the work but the companies responsivness and their promptenss in completing work when it was promised was well below standardshow more

Personal Property Pool svc...Spoke to a nice and knowledgable gentleman about a liner replacement. Gave him my address and he said he would be by to look at the pool over the weekend. The weekend came and went and he did not show..Called back on 4-16-19 and he assured me that I am on the schedule and he was going to stop out on 4-19-19. NO SHOW and NO CALL. I understand this is one of the busiest months for the pool industry, but don't string a potential customer along if you don't have the capacity to take on another jobshow more

Myers was the best pool company from estimate to job completion! We received a lot of estimates and talked to many contractors, Myers was the best. They gave us a fair price and completed the job on time. They always showed up for work and always cleaned up after their work day. They kept us updated on progress. I could not have been more happy with the experience. We have also used Myers for follow up pool care, we continue to be very happy with their workshow more

THE OVERALL EXPERIENCE WAS NOT GOOD. I WAS TOLD THE POOL WOULD BE COMPLETED IN 2 WEEKS-20 DAYS. IT TOOK THEM 68 DAYS. I WAS TOLD NUMEROUS TIMES THEY WOULD BE OUT TO WORK ON THE POOL, NO ONE WOULD SHOW UP OR CALL ME. ON A FEW OCCASIONS I HAD TO WAIT A WEEK OR MORE FOR SOMETHING THAT SHOULD HAVE BEEN ORDERED BEFORE HAND. THEY TRIED TO USE THE RAIN AS AN EXCUSE WHY THEY WOULDN'T COME OUT BUT WE HAD A VERY DRY SUMMER & IT ONLY RAINED 3 STRAIGHT DAYS WHERE I COULD UNDERSTAND IT BEING TOO MUDDY TO WORK. WHEN I DID GET THE BILL, THEY DIDN'T DEDUCT THE COST OF THE PERMIT, HE TOLD ME THE TAX WOULD ONLY BE A FEW HUNDRED DOLLARS. ON THE BILL IT WAS ALMOST $1000. HE ALSO MISCHARGED ON THE LIGHT. AFTER I POINTED IT OUT, HE SAID IT SOUNDED RIGHT. THEY WERE ALL NICE BUT IT WASN'T A GOOD EXPERIENCE. I WENT WITH THEM B/C THEY WERE THE CHEAPESTshow more

Buyer Beware In August 2019 we hired Kayne Marzetti of Pool Design Consultant to install a fiberglass pool. We were initially put in contact with Kayne by Latham Pools as he was an authorized dealer for this company. Kayne is based out of Lake Mary, Florida but stated he is from Columbus and has been doing pools in both Ohio and Florida for decades. He stated in the summers he comes up here and installs pools then in the winter he goes back to Florida and installs them down there. Kayne may also go by the name of Kelly and sometimes uses the last name of Larkins as well. He also owns businesses under the name of Craftsman Pools, Central Ohio Pools, and Ohio Pools Builders. Kayne is not affiliated with Marzetti Pools, a local pool installation company. However, at the time we were under the impression he was. Construction was to begin in late October and be completed the beginning of November 2019. Shortly before digging was to begin we received word from Kayne there was a delay in the process, he stated he was unable to obtain permits for the pool. He blamed the city of Grove City for refusing to grant him permits. He then stated due to the delays we would not be able to start our project in 2019 because of colder weather and the project would be pushed to spring 2020. He stated during this time he would work with the city to obtain permits. March 2020 comes and he states he’s still unable to work with the city and requests we obtain permits ourselves to help with the process. This is shortly before COVID hits. In effort not to delay the project any longer we obtain permits immediately. We ask about delays due to COVID, he assured us no more delays and he wasn’t worried about COVID, he and his workers would be there. Many delays occurred, finally late April Kayne reached out again stating there was an issue with Latham Pools and our fiberglass pool was not ready and would not be ready for a while, even though he stated he ordered the pool back in 2019 when he was supposed to install it in October. He informed us that he was doing a very large project in Marion, Ohio where the pool was constructed with concrete and due to the size of that project he was able to get a deal on concrete pricing. He stated he would have a crew in Marion in May and since they were up here he could build us a concrete pool and pass along the savings to us. He stated he would do the concrete pool for our contracted price of the fiberglass pool. We felt pressure to follow this plan since he stated the issue with the fiberglass was due to increase in pool installations across the nation from COVID. We agreed to this new project and a new contract was signed in April. Digging was to start late May. The crew arrived May 27th, seven months after the original dig date. June 5th the concrete shell was installed. That was the last day of ANY progress on the pool until August 11th. Kayne blamed the delays on everything but himself. We had to obtain a lawyer to have him restart the work on August 11th. The last day of work Kayne had completed was September 9th. He improperly installed decking around the pool and needed to tear the entire project up and hire a new company to complete that task. Kayne had stated to us he was unable to finish the pool because our project was costing him more money than he expected, that he lost the giant Marion pool project, that we gave a poor review to a potential client (which we didn’t, we just gave an honest one discussing the many delays.) Earlier this month we were put in contact with a family in another local city that Kayne has potentially taken advantage of as well. They notified me that they plan to sue him as well. We plan to file a complaint with the Ohio Attorney General’s office, Florida’s Attorney General’s office, the BBB, and working with local building departments to not allow him to build in their cities. The city of Grove City has already stated that they will not allow him to do any work, and have already informed a few residents inquiring about him to avoid him. We have had to hire another company to finish the pool and it is costing us more money to do so. In doing so, we have found many errors that Kayne made in the installation process that we are having to fix, and some issues are not able to be fix but we will have to deal with poor performance. Do NOT hire Kayne Marzetti to install your swimming poolshow more

If you still need your pool put in A1 shape call these guys!!!! mm m ool was a gosh awful mess when I had the company that closed it open it back up a few weeks ago!!! They left and didn't return after telling me the water was too low and they didn't know when they could come back! So I checked with a neighbor on who they use and called Kelly!ave never had our pool look as beautiful as it does now!!!!! Sparkling clean, beautiful blue. They have been back day after day testing and cleaning. Had this service all summer and they never disappointedshow more

I was in the market for having my pool painted when Matt showed up at my door and we talked a bit. A few days later I had him give me an estimate. That was $2500 for painting the pool plus $500 more for caulking if required. I asked Matt for references and talked with about 5 people who had nothing but good things to say about Matt. I signed a contract. Matt drained and initially cleaned the pool a couple of days later. We waited almost 2 weeks for a string of good days required for painting. The pool was painted with 2 coats of epoxy and looks great. Matt and his wife worked under the lights past midnight at one point. The only hiccup was that Columbus would not give a permit to fill the pool from a hydrant since our neighborhood has 4 inch mains and this would stir up sediment and make my neighbors unhappy. I filled with a garden hose which took a couple of days. The total was less than $3000 and that included cleaning the deck and diving board and tax (no caulking was required). I estimate the cost to fill the pool at $260 additional which will show up on my water billshow more

Matt and his crew were extremely knowledgeable and professional throughout the entire process. During the installation Matt identified several problems with the pool floor, the previous liner and even our pool lights. I found Matt to be very conscientious and his attention to detail was awesome. The liner looks beautiful. I recommend Matt without reservation for all of your inground swimming pool needsshow more

We hired Todd from Clear Pool and Spa last summer to install a vinyl inground pool. Todd was excellent to deal with. He was always available to answer questions and if he did not know the answer he was very quick to find out! We trust his services so much that this spring when we open the pool we hired him again to install an automation system for us and to convert the pool to a Salt Water Chlorine Generator. Todds customer service is absolutely outstandingshow more

I recently purchased a home with an inground pool, but had no clue how to take care of it. A representative from Fox Pool Service came out to clean the pool and check the chemicals. It was a very hot day, but she took her time answering my questions and explaining the basics of pool maintenance to me. When she was finished, the pool looked amazing and I had a much better understanding of the basics of pool careshow more

Had several contractors come out and give us estimates. We selected Dan because of his experience, references, price and flexibility. We originally had Dan replace our pool liner in 2011 which he did a great job. He redid the vermiculite floor, added padding to the side walls, installed a bottom drain, worked on the skimmer, replaced the pump and installed what I think is a chlorination system. We were very pleased with his work. We had him replace the liner again in 2012 due to a bad wind storm late in the summer of 2011 which blew a glass table over and filled the pool with broken glass. Dan's estimates were very reasonable and since he did such a great job the first time, we became a repeat customer. Dan is very easy to work with and does great work. We would recommend Dan for all your pool work!! We have Dan now working on ordering and installing a new winter cover. I'll let you know how that goesshow more

During the busiest time of the year Matt promised us that he could install a new liner and have our pool up and running in less than a month. This was 3-4 weeks quicker than any other company we contacted was able to promise. Matt took the time to take me to 3 clients homes so that I could see his work and also to help me select my liner design. All 3 pool owners had nothing but rave reviews for Matt and his wife Rhonda. Not only did Matt and Rhonda do an excellent job, but they beat their promised date. Our pool is gorgeous! Matt answers his own phone promptly and also immediately responds to text. Matt and Rhonda will be doing our weekly maintainance from now on! Could not recommend more highlyshow more

We decided on Myers early in the season but they were already pretty booked so we had to wait our turn for the pool installation. Clark is the point person and owner of the company (with his mom) and he could not be more helpful! A lot of contracters try to get you to do things their way which really annoyed my husband, Clark gave his opinion but ultimately recognized it was our decision. The entire process took about a month and they were meticulous with everything they did. The crew was very professional. They cleaned up every night so the yard never looked horrible. Myers also installed a big pool heater for us. They do not try to sell you on things you don't need. The end product is so great, it is beyond our expectations We had them close up our pool and will continue to have them do this and open each season. Their rates are very reasonable and they do such a great job!! This is the company to go to for your inground poolshow more

We had several companies come in for estimates and they were in the middle, pricewise. They definitely talked a good game, and ultimately we chose them for their product, as it seemed to be superior to some of the competitors'. Unfortunately, from there it largely went downhill. We had issues with them starting from the permit application (we ended up getting the permit and variances on our own), and it continued to issues with damaging our driveway and the drainage system from our house when installing the pool (never told us they damaged it - I had to pay $450 to get that repaired). We had some issues with the depth the pool was installed, and ended up needing 53 tons of material to bring up the surrounding land to meet the pool depth. The pool is also a bit off re: being level from side to side; this is evident with any water on the cover or just measuring/looking at the water levels from one end to the other. Other issues also arose, but don't need to be elaborated on here. The only exception to mention is that there appeared to be some resistance to communicating and working well with the landscape company, which ended up being detrimental to both companies, as well as us. On a good note - the electrician they contract out to is a good guy, and Id recommend him. Im still not sure what happened here, but the concrete subcontractor placed a contractor's lien on our home from not being paid by Leisure Pools. We didn't find this out until we refinanced our home, and this ended up delaying that process by a month, waiting for the lien to be cleared. I was told over the phone that they didn't receive payment, but was also emailed by both parties that it was an error on the subcontractor's end. Im not sure what the truth is, but it was another unpleasant surprise that we may not have known about for years if we didn't refinance our mortgage. We experienced very poor communication with their company and were lied to on several occasions by Casey; we were also told a few things that were incorrect. In fact, communication and our interactions were horrible until after we filed a BBB complaint. Matthew, the owner, did improve communication significantly after that, and if our interactions were like they were at the end, I think these grades would have been more positive (they did get a bump up in ratings from the improvement at the end). He did end up meeting to go over the pool system this spring, which was necessary and part of our BBB agreementshow more

We shopped around extensively before choosing a pool contractor and found the best quality and price to be with S&J. They performed the work just as promised. We have a beautiful pool that we enjoy daily and there is minimal upkeep thanks to knowledgeable advise from them. They have delivered great service after the sale, which is so rare among other pool companies from what I understand. They are family owned and operated and they have truly made us feel like we are treated as friends. I take water samples in weekly and thier supplies are very affordable. I would definately recommend them to friendsshow more

Mark and Chip were awesome to work with. They were VERY professional and always got back with us right away when we called. I found their name here on Angies List which is the reason we joined Angie's List. I didn't want just anyone putting in our pool so relied on reviews I found here. They stuck with the job until it was complete and we would call them againshow more