GE Washer Repair in Columbus

Randy called me at work and five minutes later I met him at the house to work on our washer. He discovered that broken and cracked flanges on the plastic timer housing were causing the problem. Instead of replacing the entire timer assembly($150)he used duct tape and a metal grommet to repair the housing. Randy explained everything and was good to work with. His repair works well, didn't take long and saved us moneyshow more

I called Appliance Pro and talked to Jim on Tuesday, explaining to him what my washer was doing. They showed up on Wednesday about Noon with the machine parts Jim determined might be needed. We went over the problems again, and Jim explained that an estimate would be made right then, and I could decide if I wanted them to do the work. I told him to go ahead with the work which required replacing the timer knob and the main control. They worked quickly, quietly and very professionally. Before I paid the bill, he demonstrated the washing machine working and made sure I was pleased with the service. I was! I will definitely recommend Appliance Pro for needed appliance repairshow more

I try to be a very aware consumer and somewhat of a home fix female. When I first talked to Jim he was so great in that he offered up some tips to me before even getting my business. After studying on Youtube and researching the cost of new washers I narrowed down my problem to 2 things. Either the fuse or the motor. I called Jim back. He fit me into his busy schedule, gave me TWO courtesy calls since he knew I was waiting, one to tell me how soon he would be done and the second to let me know he was on his way. He found that my problem was indeed the fuse which I was very thankful. THEN he hurried out purchased the fuse and came back SAME DAY! YUP he knew my washer had been broken for some days and did his utmost to get me up and running the very same day. He was pleasant on the job and I knew he was going to do a good job. Many thanks Jim and I certainly would recommend you to any friends that might need your helpshow more

It went extremely well; Wally was the service technician who was dispatched by Mr. Scott, the owner. I found Wally to be very pleasant, and honest. Wally was able to get the washing machine to work. It is uncertain why the machine stopped, prior to the end of the rinsing cycle. Wally advised that if that problem occurs again, to unplug the machine, and leave the dial, at the position where it stopped, and to call the company again. Hence, if this occurs again, within the next thirty days, there will be no further charge. I was very impressed with Wally's honesty. Also, he came to my home, promptly on scheduleshow more