Nearby Furnace Tune-Up in Columbus

Overall it went well. The tech forgot to turn the AC on at the breaker outside and it was cool at this time. We turned the AC on that Friday, when it heated up and it was not working. They sent a tech out that evening to service this and he found that the tech did not turn the AC back on. Since they did the right thing and got someone there that evening at no charge, I gave them an Ashow more

I bought an Angie's List deal online, and received an e-mail response the same day from the company. I scheduled the furnace tuneup on the company's website, and they agreed to my first choice. The technician arrived a little early, and spent quite a lot of time working on the furnace. He was quite friendly and helpful. He pointed out some things that I should keep an eye on, but noted that the furnace was working fine. All in all, I was very pleased with the serviceshow more

We initially called Artic Air for an AC tune up and signed on with Artic Air's membership plan which includes an annual furnace tuneup in the fall and a/c tuneup in the spring for about $15. Everyone we have interacted with from Artic Air has been professional, very courteous and knowledgeable. We are likely to need a new system soon. In speaking with AA, members get a 10% discount on new systems which I initially thought was not significant enough of a discount for a "member" considering that comes at a tag of $180/year but if you consider the cost of servicing AC and Furnace, it might even out. The services are pretty thorough and I think the price is reasonable if you must get this every year but you'd have to decide if you think you need to see if you need that detailed a service every year, and price shop to compare. They also said they have price matching on new systems and a discount for members but we are still shopping around to see if their package is the most cost effective so cannot comment on their price. All in all, very courteous, knowledgeable staff; my jury is still out on whether membership is a good deal or not, mostly because I haven't finished my comparison :)show more

Appointment was set for 1/2 day (8-12 or 12-5). Jamie called 1/2 hour before he arrived, just as was promised. He was very professional and clean. Was concerned about keeping our floors and carpets clean (used haz-mat style shoe covers). Very thorough. Answered all our questions; very knowledgeable; never seemed impatient or rolled his eyes at our questions. As he left, he said "see you in the spring." We are extremely pleased with the service and quality and would most definitely use them againshow more

Very good company. They continuously sent us messages about the appointment status and called us if there was a delay. All the people I dealt with were nice. Talking with their technicians, they were all satisfied working for the company and indicated that the company had a good training program. I signed up for the Annual Service Care Plan which was a good deal for $288. It covers the spring A/C tuneup, the fall heating furnace tune up, and the annual tankless water heater flush. It saves me around $100 compared to paying individually for each serviceshow more

We have a contract with them so they come out twice a year and do maintenance on our heat pump and furnace. The annual contract with them is $290. It covers the furnace tuneup and heat pump. I think they deserve an A and frankly we wouldn't be dealing with them if they didn't. I have been using them for probably 10 years and I will continue to use them unless they have a dramatic change in service; they are my companyshow more