AIR-TECH HEATING & AC

They kept the appointment an was done timely and professionally.

unknown

unknown

Their representative was quick to respond to our request for bid. Came to the house a day or two after we called them for a bid. Measured up the space, looked over the old furnace ducting, capacity, plumbing (gas & drains), etc. and prepared bids for their normal HVAC supplier brand and my requested brand which they also install. They prepared a bid for my requested furnace units (a 90% and a 95% efficiency unit) for two brand names (four bids) and a similar aspect for the AC units (13 & 14 SEER units). I based my HVAC requests based on Consumer Reports (CR) information (brands matter, but installation matters the most). Their representative stopped by our house on a Sat. to explain their bids plusses and minuses. Their bid was the most competitive for the highest rated CR brand even though that was not their "normal" represented brand. After we awarded them the bid, they had the replacement furnace installed and functional within a week. The AC compressor & heat dispenser was install about two weeks later (on back order; not a problem - still winter). Their installation team was very professional, covered the carpet to haul in the units over, plumbing was simple and straightforward, no freezing issues on drains, and the ducts were reconnected with straight simple connections. The installation of the furnace and thermostat was done in less than a day and the AC compressor was done in about half a day. They thoroughly cleaned up after themselves. I will use this company for future work and recommend them to others. The address I have for Air-Tech is: 1022 Robertson Circle Gillette, WY 82718

My central air conditioner was not working quite as well as I thought it should be, Air tech sent a service man to my home and he cleaned my outside air exchange and put a new filter in and said after looking at the system it appeared to be working properly with those minor changes; That seemed to do the trick...I was prepared to get a new system as the a/c unit is fairly old but the service man said it was still good. I originally had Air tech (Dave) put in my new forced air gas furnace several years ago and they did such a good job at a fair price. I was very pleased.

unknown

I had an electronic problem with my heat pump that appeared once and went away. Called to ask them for advice and/or service call. They advised that since the problem was intermittent and might not reappear, they might not be able to diagnose on a service call . Suggested that I wait until the problem was clear or more persistent . The problem has not reappeared. They were professional and helpful. The technicians were out on service calls when I called and were a bit slow to return my call however it was a very busy time of year for them. All in all I was pleased and will use them when I require service.