Swede's Roofing Inc

unknown

.

prompt, courteous, cleaned up after themselves, were patient for state farm to pay them, and added a beautiful roof to our house.

It went well very professional and quick. Did not leave a mess and were respectful of my property.

Prompt reply. Fair estimate. Local company

Very well

Overall, it went well. Estimator came and did the estimate. I chose it as the lowest and because they've also been around a long time and were bonded, etc. When it was time to set a date, they told me what date. I run a business in which everyone is an independent contractor and on roofing day, no one can sufficiently perform the kind of work we do (mixed psychotherapy and massage therapy), so I asked Swedes to work with me on a day when most of the people would be out anyway. Communicating through the front office was slightly rugged (the sec was good, but I was never just speaking directly and immediately to the decision maker), but worked out Well in the end. I liked the crew a lot. They kept communication open with me, worked steadily and cleaned up the site well when they were done.

The crew could not understand me when the foreman was not there and they were going to roof over water damaged wood. They did the roofing in winter because the gutters were damaged. We had several roofing shingles blow off and damaged one of our cars and they said our insurance had to pay for the damages but they might pay our deductible.

They were professional, cleaned up after the job, were polite....I would hire them again.

I called this company on a Thursday, and they said they be out to give an estimate on our roof on Friday or Monday. We waited both Friday and Monday, but they did not show up. On Tuesday, I had not heard from them, so I called again. The gal answering the phone said I had talked to Jerimiah on Thursday and she would have him return my call to let me know when they'd be out to give an estimate. It's now been 2 1/2 weeks, and we just received an estimate in the mail. They have not been to our property and this estimate is just a sample of what they might do around town. None of it applies to our property. They also sent a contract for us to sign - NO WAY! Very unprofessional, and I can only conclude they are not interested in new business.

In July we notice that are gutters needed clean. We didn't have a ladder to climb up and clean our self so we call and made an appointment for them to come out. They were going to come out later that week. Later that day we received a hail storm that had golf balls size hail. We called them back up and ask them to look at the roof as well. 2 months later they finally came out to look at the roof. They stated since it took them so long to come out they were going to take $500 of. We decided to go ahead and go with them. They day the guy came out to have us sign the contract. He was 3 hours late, and we never receive a phone call that he was running late. When he did come out there he didn't have a contract for us to sign. He stated that he was sorry, told us he would take $800 off. He then had us sign the Est. they provided us. At that time we pick out some grey singles. When they came out to do the work, they took off the old roof, and started to put on some brown singles. We called them up, and told them they had the wrong color singles. Apparently they did not have what color we wanted and just used what they had on hand. They did change them out to the right color free of charge. Know after we paid them, they keep calling us because there records show them we owe them $800. I would never use them again.

Originally gave me an installation date based on their backlog of work, but was ready two weeks earlier than expected. Installation was fast...one day for 2300 sq ft of roof with 8 sheets of replacement decking. Some confusion over changes to the original estimate. Roof vents were not to replaced, but that change was not communicated to the work crew. Very good job of cleaning the work area. Crew was also helpful in answering questions I asked them. Very satisfied with their product.

Great the installers were quick and clean and answered all my questions! I was completely satisfied and would recommend them to anyone!