Superior Glass and Mirror

Contact them in late July to order door glass. Did not hear from them for weeks. Called to ask status and was treated like they didn't even know what was going on. Left 4 messages and received no returned phone calls or status of order. Finally, in late August (on or about the 28th), had to physically go to their office and ask about the door glass. Scheduled appointment for door glass to be installed on 8/30 at 3:30 pm. They forgot we were on the schedule, they were out of town installing elsewhere and did not call to inform us they would be late (had 3 phone numbers to contact us). When we called them, they showed up 15 minutes later - 2 hours beyond our appointment time and had only one person to remove and install the door glass. The individual there did not know how to caulk a commercial door and left a MESS on the new glass. Said he would send some one the next day to finish the caulking. Did not happen. They finally finished at nearly 6:30 PM installing the glass and did not even clean it when they were finished. There were hand prints, finger prints, and an overall disgusting look (worse than the old glass) when they walked away. THEN, to top it off - I received a bill the very next day with a net 5 payment term. Very unprofessional and less than poor service.