Grandpas Shop LLC / GS Construction / GS Paint

They were very prompt at coming out, providing an estimate, putting the contract together and scheduling the work. The crew was professional and great to be around. They worked around my dogs needing to be let out every few hours. Deck was completed and looked great. We got the pool out, set it up and started filling it. About 2/3's through the filling process we were hearing some strange noise. After trying to figure out where the noise was coming from we realized that boards on the deck were much lower than the rest.. I called them and they came out right away to look at it. They indicated that the deck needed more supports due to the weight of the pool and arranged to come back the next day to put in more supports. I knew this was the first time they had built a deck to hold this size of a pool. How often is a pool deck a request in WY? I was impressed with their response. I also understand that sometimes something new may require some trail and error. We drained the pool and they set to work. They built in more supports to hold the weight. We began filling the pool. At a about the 3/4 full mark we noticed that the deck was no longer level and seemed to be collapsing again. I called them again and they came right out. This was at about 430 on a Friday. They assured me that the wood would give some due to the weight but that this was expected and we weren't going to have a repeat of the previous issue. Shortly after that the deck collapsed in a different area. I called them and they came out right away again. This time they said they would put in more supports without having to drain the pool but to call them when we took the pool down and they would come out and either lay more decking or create a concrete deck. I am ecstatic at this point for a couple of reasons. 1. The pool season in WY is short. Having to drain the pool, repair the deck and then fill and heat would have really cut into our pool time. 2. I felt that I had finally found a good contractor in WY. I had some work that I needed done in the bathrooms and I knew a great company to call when we were ready to do that. We took the pool down Labor Day weekend. I called them the following week to let them know the pool was down and ready for them. When I called I was told that I needed to talk to Luke about it. I asked that they have him call me. Winter arrived, no call. I have called them several times since and left messages to have Luke call me. No callback. Now I am in a situation that I have a very uneven deck and I am going to have to pay someone else to come out and either fix the deck or pour a concrete slab for the pool. I will also still need to find a contractor for the bathroom work we need done. I feel they are hoping I will give up and go away. Unfortunately I am in that position. What started out as a fantastic experience, even though there were a few issues, turned into a very expensive project. I am sad to say that I won't use them again and don't recommend that others do either.

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They are always ready to go. They are true to their schedule and don't usually go over budget. If they are going over they always call for approval before continuing. They use quality subcontractors and have even brought their code book in to help us with other questions. They do expect prompt payments but have also been willing to work with us when our clients are backed up. All in all they are very honest and will do you right.

Slow work I was originally told it would take 2 weeks, it was incomplete after 3 months Lack of communication. Whenever I tried to call to report a problem or ask a question, I got voice mail. Their reason was "they often weren't in the office". But I never got an answer on either the office or the cell phone. I would receive a e-mail 2-3 days later that often didn't answer my questions. Kitchen wood floor Poorly patched after cabinets were moved, we pointed it out to contractor, but cabinets were already sitting on the patch and nothing ever done. Texturing on wall beside basement stairs never completed, even though we kept asking about it. Electrical work - Performed electrical work without a permit - Used too small wire for the load - Installed too big a circuit breaker for the wire - Junction box did not include air conditioner disconnect required by city First they claimed the work was properly done, then they blamed it on the electrician they hired and said they would get someone in to correct the "minor" errors. They kept making excuses of why they couldn't get a replacement electrician to correct the problems. Tile work - Some tiles were originally installed (by the business owner) with the wrong side to the wall. - Tile backsplash in kitchen uneven, with large gaps (again by business owner) - Both errors were corrected by the tile subcontractor after we pointed it out. Work started in July, customer terminated contract in Nov

They have a local office and will invite you in. The initial transaction was very smooth. They impressed me and it seemed as if they had done this before. They accept payments and were able to process credit cards. They kept me informed the whole way through. They did not hesitate to meet me at least once a day to go over the progress. They also did not do any extra work until I knew every thing including the cost. They gave me advice on how to complete some smaller repairs on my own to keep the costs down. My family and I will not only use them again we will also refer them to all of our friends. Grandpa would be proud.

They are always courteous and prompt. They completed all of my projects in a timely manor despite my changes and quirky nature. They went through and did all the things my realtor wanted for me to sell the house and it went under contract in 10 hours! The exceeded my expectations at every possible turn. Their speed and quality of their work is with out question the best in their field. I think of them as my warm and fuzzy security blanket. I could write all day about them but for those of you who came by to see the house and to my garage sale. I told every one who to call. Thanks Guys. I will never call any one else.

1st contact: Phone call to the contractor requesting service. Luke was schedule to have 2 employees start the job promptly. Estimate of costs was given sight unseen and 100% verbal over the phone for a total of $20-30 per sheet. I was happy with that and agreed to start immediately. Work day 1: Employees showed up on time but did not have any plastic sheeting to manage mud, dust, texture. They did install an extra support 2x4 that was unexpected but ultimately fine since it was needed to further support the drywall sheets I had hung. I asked the employees if Luke was planning to stop by to check things out in person. They said they thought so but Luke never showed up on the worksite. Work truck leaked tranny fluid on my driveway. I provided plastic sheeting for the drywall work and material to catch the leaking transmission fluid. The 2 guys each worked approx 7 hours that day. Work Day 2: Employees showed up on time but did not have any plastic sheeting to manage mud, dust, texture. They both worked another 7+ hours mudding and sanding the area. I was surprised it took so long since there were only 8 sheets of drywall, and about 50 strips of tape ranging from a few inches to about 7-8 feet . Again, I asked the employees if Luke was planning to stop by to check things out in person. They said they thought so but Luke never showed up on the worksite or called. Work truck agin leaked tranny fluid on my driveway. I provided plastic sheeting for the drywall work and material to catch the leaking transmission fluid. Work Day 3: Employees showed up on time but did not have any plastic sheeting to manage mud, dust, texture. Or a Knock-Down tool required to actually texture the walls, which due to what they told me on day 2, they had expected to spray the texture on day 3. They both worked another 7+ hours mudding and sanding the area. Luke stopped by at 11AM. As they guys were still sanding and prepping, I told him I was worried they were not making any timely progress. I also told Luke that I thought they should have brought plastic and the knock down tool. He agreed and said if they weren't spraying texture by 2pm, he would come over and do it himself. 2 pm came and went, no texture on the walls yet. A few hours later (4pm?) they began to texture, Walls were OK though even after the 2+ days 2 guys were mudding and sanding, fabric tape and other screw holes were visible. Soon after, an aersol can of popcorn ceiling texture they were spraying had oversprayed on my carpet. Since they had not prepped the area with any plastic or canvas, this splattered onto a fairly large area in the middle of my basement. I discovered this and became frustrated! I asked they guys why they didnt use the plastic sheeting I had provided. There was an unopened box of 5 sheets of plastic on the table right next to where this occurred. They guys packed up tools and cleaned the work area. Then left. They didn't say anything to me and I figured they left the job site. They were gone for about an hour to get a carpet cleaning unit. Not knowing that, I did call Luke several times in that hour trying to figure out if they were done or not, since there was a big mess in the basement. I never received a call back, then the employees showed up and cleaned the carpet as best they could. They did a pretty good job given the circumstances. Around 6pm, Ron showed up to the jobsite to give the guys their paychecks. He was about to leave when I asked him to come and inspect the work. He did, and indicated that the visible tape and holes in the wall was acceptable and my opinion that is was not, didn't really matter. I told him I thought otherwise and I thought they could have given their employees more direction since I felt I really had to do most of that, including providing them with tools and protective sheeting. Ron grumbled then left. The guys then wrapped up their work and also left. About 45 minutes later, I got a phone call from Luke. He was irate and demanding I not talk to his employees or dad. I tried to explain to him that I thought the quality was marginal and that I was surprised it took nearly 40 man-hours to complete this amount of work, as well as disappointed they did not seem prepared with tools and materials. At this point he demanded I answer the question if I was going to pay my bill in full. I said as soon as I receive an invoice, I will pay. Luke demanded I give him an Yes/No answer and immediately threatened me with a Contractor Lein. All this before I even had an invoice!! I invited him over to inspect the final work and give me an invoice. 15 minutes later Luke shows up. After the topic of the invoice is put to rest (he left a copy and was paid in full in less than 14 days), he also agreed that visible tape, screw holes in the walls, and a large wet textured ceiling patch were acceptable quality for him. The conversation turned back to the invoice, and he demanded I tell him whether or not I was going to pay my bill. I told him that as soon as I reviewed it, I would pay what was fair. He became belligerent, shouting at me and asking where my wife was since she would now be involved in a lein against the property. One of my neighbors heard the yelling and came outside of his house He continued to yell which is when I told him to leave my property or he would be trespassing. He refused and I then called police to have him removed from my property. At this point, he got in his truck and sped off. This is documented with the City of Cheyenne PD. After the work was completed: I did submit a dispute to the Northern Colorado/Wyoming BBB to the charges on his invoice since I was expecting $200-$240 dollars for the work, not $350. As that process was completed, I accepted the $350 charge and paid him in full. When I sent my payment to the office, I did ask for a receipt of payment to be mailed to me. That certified letter was mailed on 10/09/14, the payment in full check was cashed and cleared my bank on 10/14/14. It has been 4 full weeks since this took place and I have not even gotten a receipt of payment from them as I had asked. I would NOT RECOMMEND this business.

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Grandpa's Shop was wonderful to work with and quick to respond to our request and giving is a quote. We ended up having to cancel the work that needed to be done and Grandpa's Shop immediately refunded our deposit. I highly recommend working with this local company!

We were referred through my in laws. They came right out and took the time to give us a thorough look in to the issues. We wanted a new plastic shower and bath tub kit. They let us know that our tub was in good shape and could be reused. Saved us a ton. Then they suggested tile instead of plastic and then sat down with us and did the math to show us it would actually be less expensive. I mean WOW! So they got right to work and in no time they were finishing the tile, installing a new toilet, fixing all our plumbing, and they even got us a great deal on a new vanity and sink. We said we would paint and they were just fine with that. They were not the lowest price and they are busy but I wont ever use any one else.

They are really great and so is their paint! We will definitely be back for more. Great little local paint shop.

Where do I start? We were supposed to start the renovations on Thursday July 3rd. Instead, no one called or showed up until late Monday afternoon. The man they sent worked Tuesday and Wednesday. He had made it to having half of the drywall filler put in. He came back Friday and said it wasn't dry enough, so he would be back Monday. He still had unfilled drywall mortar. He came on Monday, the 14th and put up plastic to sand what he had done so far. We now have dust ALL OVER the downstairs living room. I will have to dust and vacuum. The drapes will have to be dry cleaned. I probably won't hire this company again.

They are very friendly, their prices are reasonable, and they are high in demand.

After our father died we did not want to sell our childhood home so we rented it. When our property manager called to let us know that the renter was not paying and had trashed the place. We immediately asked him to leave and got quotes through our property manager for the repairs. After all the quotes came in we had 1 that came highly recommended by all of our contacts. They were not the lowest but not the highest bid. We checked our budget and what we owed on the home. We decided we could not afford to keep it. This broke our hearts. We gave our Realtor our budget and GS said not only would they give us a payment plan but would also work with our budget. The owners have gone through the same things. They came in cleaned all of the stuff out repaired all of the walls and doors, repainted the whole house, and had the carpets cleaned. They were quick and gave us much more than we could have asked for. My family thanks you from the bottom of our hearts.

Relied on contractor to finish design concept. Failed to measure corretly and caused redesign 1/3 way into project. Contractor did not establish dates for colors and tile selection then faled to order proper materials. Used wrong paint color. Estimated 3 weeks to complete now at six weeks and not complete. Change order cost is disputed as to responsibility for changes required. Original cost estimate to build closet was $780, want $2,100 to tear down 1/2 completed closet and build new one.

The service has gone horrible. He lack all communication all the way around. He did not draw up good plans. Things did not go as they were supposed to. Something that was supposed to take 6 weeks still has not been completed and it was started in July. He went ahead on design things without ever consulting with me. The process has been terrible. He has promised things and never followed through on them. I have not been able to get a hold of him for about 3 months. Luke has totally flaked on the project.

They were prompt, courteous and took a look outside explained what they believed was how the water was getting in and proceeded to fix that part of the roof, siding, wherever and that was it. They showed me what they could since obviously I could not go up any ladder! Then the other guy caulked the part of the ceiling where the water had come in. Ron Christensen is the owner and I got a business card from his son Luke. He stated they were a smaller company and took smaller jobs and I hope that's true because I would call them again, I have more jobs for them.

The Estimate was fast and professional. They had a bunch of great Ideas. They were very fast and out of our hair in a week. I really do think they are the best at what they do. Any one that does not hire them is a fool.

I never did get connected back with the provider. I called back once, they returned the call but didn't leave a time to get back with them. I called twice more leaving a detailed message over the next two days (business days), but never received a reply. I gave them grades above for quality, price and punctuality, but had no experience along those lines with their business (required fields). I gave them the poor grades for their lack of professiionalism and courtesy. They could have responded and just turned down the job and I wouldn't have wasted my time and the time of the other professionals who were submitting bids and waiting on theirs

They came in for the estimate right away. No one else would even show up. The work was done on my grandmas house. She is elderly and needed a few special touches.The whole house needed done. It was dated and broken. The guys came in and gave us a fair deal. I trusted them. Two of them have disabled parents and were familiar with her needs. Gran loved them. They took quite a bit of time but it was worth it. She is so happy and we dont have to worry about her falling and stuff. The house is a jem and I want every one to call GS. Josh P.S. Did you know that they renamed the company after the owners grandfather when he passed.

Terriable they never show to do the work and he never return phone call or text and when a friend of our who he was doing work for ask him to call anc talk to us he never called. he should be takin off your list. would not recommend him ever. to bad because I had more work for him to do.

I also had dealings with Mr. Christensen at Integrity Enterprises. He always did me right even when the company pushed him the other way. He did a flip house for me recently and the results were amazing. They made every thing look new again and we had an offer before they were even finished. Their quality is impeccable and they are very easy to work with.They redid 3 bathrooms and a kitchen. They have a nice tight knit group of subcontractors they work with. Their tile guys and painter "Red" are top notch. They contracted all the carpet and even fixed our deck. They have lots of good ideas and helped us to save money. I have used them before and will never use any one else. They do all the refreshes on my rentals. and even work on my personal home. I give them an A+

They were on time and early most days. They found me deals on materials. They let me buy the materials so they did not have a mark up. When they finished they helped my neighbor out for free cause they were there. I hope they are around for a long time. I will never use any one else.

They are very professional, and trust worthy. They gave us a fair price and then surpassed our expectations. They got my house ready for new renters right away. I would recommend them every day.