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Carpet One Commercial Flooring

Carpet Sales and Installation, Flooring Sales and Installation, Window Treatments,

About us

Additional contact name - Serenity Moffett.

Business highlights

32 years of trusted experience

Services we offer

Supply and installation of carpet, laminate, tile, luxury vinyl tile, area rugs & window treatments.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-11 of 11 reviews

John F.
05/2016
4.0
carpet installation, flooring contractor, window treatments
  + 1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Suzanne S.
02/2016
5.0
flooring contractor, carpet installation, ceramic tile
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$15,000

Martha C.
10/2015
2.0
carpet installation
  + -1 more
unknown
Description of Work: We ordered vinyl and carpet from this store. We paid for vinyl and the installation up front. InstallER showed up early (which isn't bad) took vinyl to the basement. In about 30 minutes came back up. Told Dave to crawl around on his hands and knees to push out the air bubbles. Dave called the store manager to complain. No real response. Installer was to level both door ways. Never happened. He came back twice and did nothing, just looked. Carpet installer showed up with the wrong carpet. The store did reorder, which took 2 more weeks. The carpet is laid with a 2 foot flaw in the doorway. Store reorders, another 2 weeks and installer pulls up the flawed carpet. Carpet installer had to fix the vinyl installers mess in both doorways. This all started in April and ended in September. There was no real apology from anyone except the clerk at the store. No discount offered. I will not recommend this store.
Rating CategoryRating out of 5

Response from Carpet One Commercial Flooring
[removed member's name], I am sorry that your experience with us at Carpet One Commercial Flooring was not perfect. We always try to make sure we give our customers the best experience we can. I looked over your order and am sorry that we made an error when placing the order for the carpet and the wrong color arrived. We understand that this can cause an inconvenience to you and we try to remedying the issue as soon as possible. In regards to the vinyl issues, I know that job times can vary from installer to installer and job to job. I understand the installer did come back to your home to fix the issues and was unable to do so satisfactory. I know it makes it seem worse when the installer cannot fix his error and another is sent in his place to fix. This is something that we do not like to happen and when it does, we here at Carpet One Commercial Flooring take it to heart. Please know that we appreciate your business and respect your opinion. If we can work with you in the future, I would like you to know we would do everything in our power to ensure this does not occur again. Serenity Moffett Manager

Kelli L.
07/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Everything looks beautiful. Lisa was so helpful with color ideas for tile and carpet and answered all my questions -- even helped me problem solve re: getting tile cut. I was happy with the level of service this company provides.
Description of Work: Installed carpet in family room. Also I bought tile from them for a DIY project.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Margarita R.
06/2015
5.0
flooring contractor, carpet installation
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45,000

Ron F.
05/2015
5.0
flooring contractor, carpet installation
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christy R.
04/2015
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: Installed carpet in 4 rooms

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Erin C.
05/2014
5.0
carpet installation, flooring contractor
  + 0 more
The quote was to repair a couple of places where the dog had eaten it. They have been in town for a long time, and they have an excellent reputation. They did the original carpet installation in our house 15 years ago, and it was perfect. They are the only ones I would use.
Description of Work: I got an estimate from Carpet One Commercial Flooring for carpet repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Diane F.
09/2013
5.0
carpet installation, flooring contractor, window treatments
  + 1 more
The carpet layer actually was early. The appointment was scheduled for 8:30 a.m. He arrived shortly after 8:00 a.m. He did a good job. I bought window blinds from the same company. The installer was great! I am actually a repeat customer.
Description of Work: Carpet and window treatment installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jackie M.
08/2013
5.0
carpet installation
  + -1 more
The carpet we chose was on sale for 50% off and required a 50-100% deposit on materials and labor. After pre-paying the full amount, we were notified later in the day that the carpet was back-ordered - which resulted in an unfortunate 5 week delay. When it finally arrived, the installers (Aaron & Sam) came in and moved several very large pieces of furniture, ripped out the existing carpet and installed the new in less than a day. These very friendly gentlemen were total professionals and did a beautiful job from start to finish. We are so pleased with our new carpet and the service provided by Carpet One of Laramie and look forward to having the rest of our house re-carpeted next summer.
Description of Work: Sold and installed carpeting in two bedrooms and home office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,100

Anne W.
02/2012
5.0
carpet installation
  + -1 more
Told this story above.
Description of Work: Wanted to re-carpet two floors - main and upper. Estimator was great - taught me some things to look for as he took his measurements. Staff at the store were warm, courteous and listened well. Installers were amazing? They did a beautiful job and stayed late to finish so that the install only took one day. This was less than a week before Christmas and my family was expected just days later. I am very grateful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

    Contact information

    3418 E Pershing Blvd, Cheyenne, WY 82001

    http://carpet1cheyenne.com

    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Window Treatments,
    Ceramic Tile

    FAQ

    Carpet One Commercial Flooring is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 9:00 AM - 1:00 PM

    Carpet One Commercial Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Carpet One Commercial Flooring offers free project estimates.
    No, Carpet One Commercial Flooring does not offer eco-friendly accreditations.
    No, Carpet One Commercial Flooring does not offer a senior discount.
    No, Carpet One Commercial Flooring does not offer emergency services.
    Yes, Carpet One Commercial Flooring offers warranties.
    Carpet One Commercial Flooring offers the following services: Supply and installation of carpet, laminate, tile, luxury vinyl tile, area rugs & window treatments.

    Contact information

    3418 E Pershing Blvd, Cheyenne, WY 82001

    http://carpet1cheyenne.com

    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 1:00 PM